ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-03-22

"This merchant performed superbly. When I ordered, by phone, Doug said the camera I wanted was not in stock but they had a shipment arriving within 24 hrs. Sure enough my entire ordered was shipped that afternoon, using FedEx saver, & I received it 2 days later. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-03-21

"I received excellent service from 17th Street Photo. They responded to my email right away. They had the Canon 10D camera that Ritz did not have after ordering. They also had the hard to fine lenses I wanted for my new camera. Shipping from New York to San Deigo was only (2) days.
Fanatastic job by everyone. I would definitely recommend them to anyone. Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-17

"I have purchased a Fuji Finepix 2800 from 17th Street Photo. Their price was a little higher than some other sellers', but I still chose them because of the high rating and consistently positive customer comments. I placed the order on Friday, March 7 - on Tuesday March 11 the camera was already delivered to me in Michigan. Brand new, very well packed. They were very efficient and prompt. I will definitely do business with them again! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-12-22

"We were pleasantly suprised. The day after we placed the order, we recieved 3 e-mails. The first confirmed the order was received, the second notified us the order had been filled. The third gave us a Fedex tracking number.
We called before placing the order, just to make sure our camera was in stock, and the staff on the phone were extremely helpful. Our order arrived on time, with everything we ordered.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-06

"I ordered a Nikon camera package online on Dec. 3rd. I received the package (New York to Las Vegas) on Dec. 5th. I was extremely surprised. I really appreciated the email they sent to me with link to fedex tracking. I haven't had time to go through the package yet as it is a gift for my kid and she's home at the moment, but I expect everything to be in order. I'm curious to see if they included the manufacturer's rebate form with my order or if I will be required to download it from Nikon. If it's in there, I'm a customer of their's for life."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-02

"After checking feedback from a variety of sites, I decided to purchase a camera from 17th St. because they do not offer an unrealistic low price and then have high-pressure accessory sales. I placed my order Tuesday night and received my camera Friday. (Shipping is a bit expensive, but that's because they send FedEx 2-day express, not ground.) Less than a week after I ordered, the price on my camera dropped $50, and it was simple and painless to get a credit to my card, even though they don't have an "official" price match policy posted on-line."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-22

"Had the camera in stock (others said yes, but didn't). No hassle, no games, delivered exactly on time. Good price, but shipping higher than it should be."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-19

"Awesome company. Ordered xD-picture card Friday afternoon, was shipped same day and arrived Monday. Everything about this transaction was perfect. I'll definitely be back."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-11-15

"It was a pleasure.
All items as advertised.
All items arrived in fine shape (the packaging coulda been a bit better, but it still suvived taking a hard hit enroute)
The sales guy (whose name I can' t remember) was helpful, not pushy, and competent.
The gear went out the same day I ordered it, fedex 2-day and arrived on time.
GREAT WORK!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process

5/5

2002-10-31

"This was my first purchase from 17th Street. It will NOT be ny last. I ordered my Fuji Finepix A303 yesterday and asked for next day delevery. Not only did it arrive the next day as promised, there was no hassle or pressure to buy additional accessories. Great price too, I saved a hundred bucks verses purchasing from a local retailer. I will definately be back!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-10-03

"Usually you have to choose between great prices and great service. Not so with this company...

When I was comparing prices for a Canon A40, 17th Street was consistently among the the cheapest. When I saw the glowing merchant reviews, decided to buy from them.

I ordered the product at around 9AM and recieved shipping information in the early afternoon. I paid a very reasonable price for *ground* shipping, yet I recieved the item 2 days later! (3-4 days early?) Exceptional!

Item was professionaly packed and brand new, just as you would expect. This is THE PLACE to purchase photo equipment of any kind. Great communication, great service, no "confirmation" calls to sell you accessories. A+.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-12

"Any one looking to buy a camera look no further than 17th street photo. I purchased an olympus IS-5 deluxe on 9-9-02. Received conformation one min latter. Received E-mail four hours later saying order was shipped with trackng #. Received camera on 9-12-02 in factory sealed box with all accessories as noted on there web site. Great merchant.Will buy again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-09-11

"Ordering from 17photo.com was a very pleasurable experience. I am definately going to do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-06-28

"Excellent service. Friendly, helpful, patient, no pressure. Canon S30 shipped same day, arrived 2 days later.

Had small problem with FedEx and FedEx offered to refund shipping charge via vendor. Called 17 Street and they were happy to help.

Prices were not the lowest found on the net but they were the lowest of any who actually had stock.

Highest marks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process

dbt
5/5

2002-05-13

"Very good reseller to work with. Purchased a Oly E-20 from them, no hassles and received next day. Definately will do business with them again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability