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Verified
5/5

2004-03-24

"I've ordered a FujiFilm Finepix S5000 camera with accessories from 17th Street Photo. There were a couple of vendors with lower prices, but none of them shipped internationally. I received my camera with all accessories within 5 working days in Cape Town, South Africa. The people at 17th Street Photo was very quick with responses to queries that I had and the ordering process went without a glitch. I can strongly recommend this reseller to anybody and I will most certainly buy from them again."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
5/5

2004-03-10

"I purchased a lens from them and had it in hand within 3 days. Excellent service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Overall web site
Web site being easy to use
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twp
Verified
5/5

2004-03-03

"made small purchase via ebay, great deal-will definitely be buying from these guys again."

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Verified
5/5

2004-01-23

"Purchased my Pentax Optio 33L from 17th Street directly from the store; small store, but well stocked and professional.
They had the best price available on the camera, and purchase transaction went quickly and smoothly- very good store to deal with.
"

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Verified
4/5

2004-01-21

"After I wrote this review... they have since contacted me and have prorated the extended warrantee and have made an effort to correct the error for me... So I am changing my opinion of them and want everyone to know that they have made an effort to make the situation right for me. Thanks again to them.... the following is the review I did before they made an effort to correct the situation...I purchased a Minolta digital camera after finding this company ont the internet... I then called them to place the order. The person whom I talked to asked if I would like to purchase the extended warrantee... I said yes. I love the camera but it has a major problem. I sent it into Minolta. they inform me that my one yr warrantee is about to expire.. I told them I paid for the extended warrantee. They said to contact the seller. I did.. they claim they sent a card in the box that the warrantee is through a different company. number one.. I was lead to believe the warrantee was through minolta. I did not receive any other warrantee card. they charged me on the invoice. they say it is too late I should have complained sooner. I did not know sooner. I just found out that Minolta did not show I had purchased an extended warrantee. I have the invoice. I am new at this... I have been burned ... I not only dont have the five year extended warrantee I paid for. They will not refund the money they charged for it. If there had of been a card in the box I would have sent it in when I got it. I did not know the card was missing until I sent the camera to Minolta for repairs. The camera is wonderful... it just needs to be fixed... the problem with this retailer is not wonderful."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of ordering online
Ease of checking order status
Ease of checking order status
Ability to determine if a product was in-stock real time
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-10

"You can't go wrong buying from 17th street they are the best and I have bought from many photo stores. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
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Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Product Returns/Refunds/Exchanges

1/5

2003-12-29

"They sent me a quote with $300.00 shipping (for 1 camera and 2 lenses). Since they do not take CC payments's for more than $1000.00, they want to charge me an additional @20.00 banking fees (on top of my banking fees for wire transfer).
Ripp off alert!
"

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Verified
5/5

2003-11-18

"I actually had two separate orders, both very good. I ordered a Sigma 50-500 EX APO HSM Lens and the Canon EX550 Speedlite. Good price on both items. Both shipped and arrived on time. I highly recommend this reseller."

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Overall product shipping and delivery process

Verified
5/5

2003-11-18

"Fast verification and shipping! Product was as described. Very smooth transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-27

"Highly recommended. Good prices and very fast shipping. No high pressure, just good honest service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-10-13

"I have ordered several times from this company with great service and customer service every time. Would tell anyone to purchase from this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-08

"I ordered a Canon 420EX and TC-DC58N Teleconverter to go with the G3 I purchased from them in August. Once again, excelent service. Order shipped same day, and arrived on time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-25

"Looking for a new Canon G3 I discovered that 17th Street Photo had the best walk in price for the NYC area. I had a little trouble finding the store since there were n signs outside of the building. Once inside it was easy to find, and that's when I was very pleasantly surprised. I was helped immediately. The salesman seemed to know everything about the G3, had a brand new pulled from stock (2 minute wait) and asked if I needed accessories, extended warentees, etc. When I stated I had no interest, no more was mentioned on the subject. The sale completion was very quick and everyone was polite. I was in and out in about 10 minutes total. I will be using them again and again. Newt time I'll try their mail order service and save on the sales tax."

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Overall product shipping and delivery process
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5/5

2003-07-25

"These guys are very professional and genuine. I placed an order for a Canon G3 digital camera from outside the US, but there was no problem in processing my order. There was no attempt to sell me anything else other than what I ordered, and it WAS in stock. The only point that lets them down is that the online order tracking is not updated often enough (or at all?) - I had to phone them 5 days after placing the order to ask why their on line system still showed it as "in Process". I was told that the order had in fact been shipped 2 days earlier and was given the fed-ex tracking ref. there and then. The camera arrived safely, was unopened and had a US warranty."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
Speed of web site
Web site reliability
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Web site being easy to use

5/5

2003-07-24

"I have been burned by NY dealers before so I was a little skeptical about using one again, but these guys are AWESOME!!!!! ordered a lense from them it arrived sooner than I expected and in perfect shape. I would highly recommend these guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use