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Product & services pricing
3.95/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.06/5
Customer service:
3.93/5
Return/Replacement policy:
3.50/5

Verified
5/5

2024-07-16

fast and easy.

"the prices are the lowest, the shipping is fast."


Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you for your time and feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Always great service

"Items ship promptly and are always the right items. When I have questions they get back with me quickly. "


Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you for your valuable time and feedback! We are thrilled to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Ordering was fast , easy, and affordable. The representative Was knowledgeable and friendly.

"Ordering was fast and easy. The representative was knowledgeable and friendly. Thank you!
Karen S
"

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Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for your valuable time and feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

New machine

"Was very pleased to deal with this company."

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Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for your time and feedback! We are happy to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

parts fit well and speedy delivery

"everything fit as expected and got good service on free shipping. Everything I ordered came well packaged and undamaged."

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Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello David!

Thank you so much for your time and your feedback! We are glad to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
4/5

2024-07-16

5 star

"Price. Service. Delivery. 5 star.
Mask is tearing up bridge of nose.
Not companies fault. Still using it, started leaking on day 3. I will buy a different one next payday.
"

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Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello George!

Thank you so much for both your valuable time and feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and are here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
4/5

2024-07-16

CPAP mask

"The mask arrived quickly , but had a problem with customs here as the package was addressed to "private" . You should have put my name. Shipping costs were too high , nearly the same price as well he mask"

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Verified
5/5

2024-07-16

Accurate

"Found what I wanted and could not find elsewhere. "

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Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello Roger!

Thank you for your valuable time and feedback! We are glad that you were able to find what you were looking for and thrilled to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Excellent service but one issue

"The purchasing experience was very smooth and efficient however, because the package sent from the US was not labelled ‘medical equipment for the personal use of the purchaser’ I had to pay VAT in excess of £50. Correct labelling would have avoided this extra cost."

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Verified
5/5

2024-07-16

Quick Service

"Delighted to find a source close to home for the only style headgear/hose I have ever used. The delivery was fast. I may need help filing for Medicare reimbursement, but I was so glad to find what I must have, it is worth the extra steps!"

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Rep reply posted 2024-10-08
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for both your valuable time and your valuable feedback! We are delighted to hear that you were able to find the headgear/hose that you were looking for and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
4/5

2024-07-16

All went well

"Every thing went as advertised. No negative comments from this experience."

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Rep reply posted 2024-10-09
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for taking your time to leave valuable feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Fast delivery, accurate description for products.

"Reliable, and sent items half way acroos the world in 4 days. 10/10"

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Rep reply posted 2024-10-09
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you for both your time and your valuable feedback! We are thrilled to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Order received in NZ within 4 days - faster than domestic post!

"Fast service, product as described."

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Rep reply posted 2024-10-09
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for your valuable time and valuable feedback! We are delighted to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Top notch and reasonable pricing

"You guys were great and sent my mask promptly. My preference would be to avoid shipping with USPS as they screwed up delivery. The item was tracked on time to my home city on the west coast so I expected it the following day. When it didn't arrive I checked tracking for delays and saw it was mistakenly sent to New York and then New Jersey. Poor little mask collected a lot of mileage before returning to the west coast. But love my mask and your service. "

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Rep reply posted 2024-10-09
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you very much for your time and your feedback! That sounds like a crazy roadtrip that your mask went on but we are happy to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-07-16

Got everything I needed handled in one call.

"Great service! Will use them all the time."

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Rep reply posted 2024-10-09
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you for your time and your feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”