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Product & services pricing
3.95/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.06/5
Customer service:
3.93/5
Return/Replacement policy:
3.50/5

Verified
4/5

2024-10-24

AirSense 10 Water Chamber Round Heating vs Rectangle Heating??

"Ordering was easy and delivery was quick. I had to order a replacement water chamber because I broke one of the hinges on the lid. The only issue I had was the water chamber sent had a round bottom for heating the water and the machine uses a rectangle bottom to heat the water. Everything fit into place, I just had to use lid from the new item sent with the old bottom from the broken water chamber. "

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Rep reply posted 2024-10-29
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello Jason!

Thank you so very much for your precious time as well as your valuable feedback! We are happy to hear that you were able to get the water chamber working for your machine and we are thrilled to hear that our company was able to meet your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-24

Excellent company

"Ordering was a breeze. Arrived fast Will order again in the future "

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Rep reply posted 2024-10-29
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for both your valuable time and feedback! We are happy to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-24

Fast, easy, and way cheaper than purchasing from my supplier.

"It didn’t matter if I bought it myself, or ran the charge thru Medicare, I saved more than half the cost by going to 1800cpap.com."

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Rep reply posted 2024-10-29
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you very much for your valuable time and valuable feedback! We are delighted to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-24

Fast service

"I received my product faster than expected "

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Rep reply posted 2024-10-28
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so kindly for your time and feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-24

I like ordering from this vendor

"So far my experience has been really good. Too bad I have to buy the items out of my pocket and not covered by insurance. Otherwise it is a good online shopping experience. Fast shipping and good selection."

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Rep reply posted 2024-10-28
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so very much for both your valuable time and your precious feedback! We are delighted to hear that our company has met your expectations and we are here for any of your CPAP needs. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-24

Best service

"Staff helped all the way. So easy


Gave everything need to get product. Very knowledgeable
"

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Rep reply posted 2024-10-28
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you very much for your time as well as your feedback! We are thrilled to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-24

Cpap supplier

"Ordering was easy. Reasonable prices.
Delivery was prompt.
"

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Rep reply posted 2024-10-28
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so much for both your time and feedback! We are happy to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
5/5

2024-10-09

Product arrived quickly

"The bag arrived quickly and safely."

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Rep reply posted 2024-10-14
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

Thank you so very much for both your time and feedback! We are delighted to hear that your bag arrived quickly and safely and are glad that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com”


Verified
1/5

2024-09-27

Not able to order

"I was unable to order the machine because i didn't have a prescription. This is understandable but it's been over a month and I still haven't received a refund. Over $500 and it's still not back in my account. This is totally unacceptable."


Rep reply posted 2024-09-30
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Dear Valued Customer,

We are very sorry to hear about the inconvenience you have experienced with your recent CPAP order. Please note, that after a complete review of your records, we show that you purchased multiple CPAP masks from our business, however, you did not purchase your device through us. We hope this information helps you get in contact with the original provider of your device. If you have any questions or concerns, please do not hesitate to reach out customer service team at 1-800-274-1366, or by email at Support@1800CPAP.com. Thank you and have a great day!

Customer Service
1800CPAP.com
Support@1800CPAP.com
P: 1-800-274-1366
F: 888-290-6188”


Verified
5/5

2024-09-25

Longtime customer - great experience

"They have always been great to deal with. This is my third machine (over a lot of years) and all came from them. Fast, efficient, and helpful."

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Rep reply posted 2024-09-30
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello,
Thank you very much for your time and invaluable feedback! We are thrilled to hear that your experience has met your expectations both now and in the past! We appreciate your continued business and are available to assist you with your future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
1800CPAP.com”


Verified
4/5

2024-09-25

Excellent Service & Support

"Despite my review title, 1800 CPP sold me unsealed pack of the requested headgear product while it supposed to be packed in the original ResMed packing which is not my case.
So this is makes me doubt whether it is fake or original.
This is only my point, but other things were perfect including shipping and time of delivery.

Thanks,
"

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Verified
5/5

2024-09-25

Would order from 1800cpap.com again in the future!

"Easy to order, fast shipping, the unit has worked well on two long business trips."

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Rep reply posted 2024-10-01
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello,
Thank you so much for your time and feedback, we are delighted to hear that we have quickly provided you with what you needed. It is a pleasure to hear you are happy with your order and we are always available to assist you with your future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
1800CPAP.com”


Verified
2/5

2024-09-25

gear does not fit

"headgear is too small and has to be stretched to go over my head"

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Verified
5/5

2024-09-25

Awesome

"Easy ordering, fast shipping. "

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Rep reply posted 2024-10-01
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello,
Thank you for taking the time to leave us valuable feedback. We are happy to hear about your positive experience with our company. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
1800CPAP.com”


Verified
5/5

2024-09-24

Sleep

"My nose loves it and I love it getting some awesome sleep done and I haven’t slept in a while like with my new sleep nose cloth gear "

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Rep reply posted 2024-10-01
A rep from 1800cpap.com, 1800CPAP.com-Support, has responded:

“Hello,
We greatly appreciate your valuable time and feedback! We are thrilled to hear about how much we have helped your sleep. We greatly hope that you continue to experience an amazing nights rest. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
1800CPAP.com”