"While they offer some good products at low prices, their customer service is terrible. They say on their website that they will ship items within 10 business days. On numerous occasions I've had to contact they 2-5 days after that to figure out why items haven't shipped. For instance, the order that I'm writing the review on was ordered on 3/21 and still has not shipped.
Overall, if you need a product delivered in a timely manner, these guys are not the place to do your shopping "
"I purchased a Topaz ring on 2/19/13 and have not received it yet.I received tracking information than indicates the ring is in another city. The post office is still investigating the claim. I just want to receive the ring or my money back. "
"Excellent deal on products. Super good on customer service when thing went wrong. I will always buy from 1saleaday."
"Ordered from 1saleaday.com a few times. The first couple orders were great. Said to allow for up to 10 days to ship but they both shipped within 2 business days and I received the shipments about 5 days later. Can't really ask for more when the shipping is free. An issue came up with the last order which was a larger ticket item ($600+). I was buying it as a gift so it needed to ship within that 10 day period to make it in time. It did not. I was disappointed, but I wrote an email to their customer service and asked for a refund if it could not ship that day. Eboni from their customer service department replied that she would try to get it cancelled and the amount refunded. I received a confirmation email a day later and the refund showed up in my account about 7 business days after that. So while I'm not totally happy that the original order didn't ship on time, I'm very satisfied that they were so helpful in canceling and refunding the purchase amount to me. Their prices are always great. I would just suggest purchasing from somewhere else if you need the item soon. Thanks!"
"Back on 02/22/2013, I purchased an item from www.1saleaday.com. I was told that my item would ship within 3-5 business days and an estimated delivery time of 7 days (max). It has been more than 30 days and the tracking information provide indicates that the package has not even arrived to UPS. I have contact www.1saleaday.com to request a refund as it has been much longer than originally advised. They told me that I will have to wait until my item arrives to then ship the item back to receive my full refund. This is an unacceptable practice, because who knows when I will receive the item and the seller says that the item has been shipped when clearly it has not been"
"Purchased an item 1 month ago. very little support as to when it will be sent. Now tracking information shows 'Voided Information" received and NO WORD from 1 sale 1 day. That is called "theft by fraud". Don't know who I can report it to, but I am digging to find who I can."
"I am a very happy customer from 1 sale a day, I have purchased a few items from this site and don't a single complaint. Will keep buying from them and will tell my friends and family."
" I purchased a glass lid and lock set for 14.99 on 2/5/13. I still haven't received my item nor have i received my money back despite multiple emails to customer service. It seems their plan is to delay it 60 days to eliminate my option to dispute it with my bank. That won't work with me, as i know full well i only have sixty days to dispute electronic transactions with my financial institution! I have given them ample time to process my claim just like they asked and i keep getting more and more delays. DON'T BUY FROM THEM!! Maybe you will get your item, maybe not! If you don't, their dispute resolution process is a COMPLETE JOKE!"
"One of the WORST online sellers! Impossible to get a straight answer from anyone except a "canned" email response. Lousy shipping time.
My experience is LOUSY!"
"1SAD is a fraud, plain and simple. They took payment for an item that they didn't have.
I contacted customer service, and "Marcus" was asking me to be patient - patience only lasts so long when there's money that changes hands and stated delivery dates. They have failed to deliver with the the status still "Processing" after two weeks, with no updates of invetory or shipping. Other purchasers who have bought the identical item on the same day have had the same issues. I would think that if an item is being sold on a DotD site, they would actually have the item.
Don't let the low price fool you - you're going to pay for something that you probably aren't going to get. "
"I absolutely love 1saleaday. I always get compliments on my jewelry and people can't believe it when I tell them what I paid! "
"The earrings I ordered were shipped very promptly, and were received without issue. The quality is wonderful. Overall I am very pleased, and will certainly do business with 1 Sale a Day again."
"Lots of amazing deals for sure, I love shopping on this site and free shipping is always a bonus!!!!"
"I love this site... it is easy to order and i love that they except paypal.... hope to keep finding wonderful deals "
"I Love this store have referred several people to it."