"I purchased a Hammerhead RC helicopter. The product arrived damaged. On the remote control, there's suppose to be a plastic piece that sticks out. The shipping container didn't appear to be damaged. I tried to call 1SaleADay several times for a replacement. After waiting on hold for 30 minutes, I get a click, and the system hangs up. Then, I tried emailing their support. No response after a week."
"Prices are ok but the shipping is extremely slow. I would recommend buying elsewhere. "
"Great value,fast shipping, and great customer service"
"Today I received a watch that was advertised as a $99 Jelly Bean FMD, listed at 99 dollars. The watch I got was from Target, with the price tag still on it for $14.99. Amazing. "
"Great deals, but they are horrible at shipping. There is no acceptable reason for it taking weeks to ship something. Save yourself the hassle and wait for the item to go on sale at www.woot.com.
When you contact them in regards to the shipping of your purchase, they always just say there was a "mix up"."
"they sold me a defective tablet. Took over 2 weeks to let me know to contact the manufacturer. Then after showing them there own policy they say they can refund my money if i just ship it back at my own expense? Note i already paid for the defective tablet to be shipped to me but i have to pay to ship it back as well? That makes no sense maybe if i just wated a refund but the fact is they sold me a defective tablet. I will never buy from these people again and i will have to try paypal and visa to get my money back. They should not be in buisness selling fraudelent items that are defective. They should also provide free return shipping for defective items. I can understand on reg returns but not when you send someone an item that doesnt work! CAUTION these people lack customer service and are just out to defraud you and I."
"A lot of good deals. I ordered a total of 5 items already. I only experienced problem with 1 item, i.e. a 1ct diamond earrings. They said that they are having problem with their warehouse that is why they were not able to deliver it. But the thing is, they were still offering the same item in their flash items as well as in their regular deal items. On the light note however, when I asked for cancellation of my order, they promptly cancelled the item that I ordered and returned my money.
Will I order from them again? I guess yes, but maybe for the items that are less than $100 dollars worth."
"I have ordered from 1saleaday many times and it's the samething EVERY time! They take the money and then you don't get your product for weeks. When yu email them they either don't answer or it takes forever to hear from them. My last order was on 11/17/2012 and it is now 11/29/2012 and it still says processing. They have had my money for 11 days to do whatever they please with and I have NOTHING to show for it!!! I did email them and did get an answer back this time which was less then helpful and basically told me to just wait. RUDE! Not to mention NO WHERE on their website is there a phone number to contact them. Should have been a red flag right there. The hassel is not worth saving a few $$$"
"The first order I made got tracking number item was on time time. Great Item. # more orders 1 no tracking number the other 2 the tracking number does not give any information. Call UPSmail system no answer from them. Sent Email to 1aday no answer. called several numbers never got to talk to any one. Don't believe will purchase again the first item was a large price the others were los price. Guess they send it if it cost a lot but the small price they don't care."
"I placed an order on 11/08 but after 20 days (13 business days) it is still processing. As other customers said, they sell something they do not have and do not know where it is. The customers' service is horrible, it seems that it takes forever to response your request. Never ever again!!!
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"Thank you Elizabeth from the customer service center at 1saleaday.com for all the help. I got a great deal from a great site. Anyone who wants a good deal should buy from 1saleaday.com. I don't know how they do it ,but they offer you the best deals."
"The first time buying from them was slow, but after 3 weeks I received the item. However, the second was worse. I bought a 3-pack Bare Spiral Light Bulbs in June 12, 2012 and to be honest I never received it. I email them with the complaint and until today I'm still waiting for my refund. "
"Love everything I've ever gotten from 1SaleaDay.com! Once ina while it takes a little time to receive my order but for the prices it's definitely worth the wait!"
"I have made several purchases from onesaleaday.com and have always been pleased with their speed in shipping, and quality of the merchandise. The one time I did have an issue, they were extrememly fast in resolving the issue!"
"I always enjoy seeing what's on 1 Sale a Day each day. I also Love Roku. So, it was a no-brainer when the item was a Roku. It was an upgrade from my old media player, and a great price."