"The customer service lady was nice when she called and informed me that was an error in my address and zip code.
However, using FedEx for shipping was ridiculous because they are slow. They need to offer shipping through the postal service which is faster AND delivers on Saturdays.
As far as the actual product performance, well, the rear usb ports and read input/output (sound in particular) do not function properly. Also, the driver cd that came with the system does not work. I had to download the drivers from the internet.
Other than the nice lady, I am not impressed with the shipping or any other aspect of the product(s). "
"I apologize for just now having noticed this review request in my email. I had an excellent experience with 1st Choice Memory! I found your site through pricewatch.com because I was looking for a memory upgrade for an older notebook, an Acer Aspire 9410Z. I was delighted that you had exactly what I needed and that it was very reasonably priced.
Even though the estimated delivery date was 6 to 9 business days, I do believe I received it in 3 business days, which was a very pleasant surprise!
Thank you so much for offering the products you do and the way you handle your business. I am most definitely going to be a repeat customer when I need mem upgrades in the future."
"Didn't like that they had choices checked for you through out the check out sequence. The choices checked were always for more costly add ons. I would like to add those myself without having to remove them."
"Your shipping department needs work paid for expedited 2 day air, and didn't get it. So you sent it USPS and it says out for delivery and again 5pm mail man has long gone and yet no package lets just say I am not happy!!! And now that i click on #1 very dissatisfied i get your page saying my email program sucks LMAO.
Need I say more..................."
"After waiting a week I was refunded my money because they couldn't get the product they advertised!!!!!!!
Arrrrgh This was the last (And most important) piece of my new build!!!"
"Great price, fast delivery. Very happy."
"Unable to submit review. I have not received my order yet. Also did not get a tracking number."
"In spite of the mixed reviews, I tried 1st Choice Memory because their prices are far below average and they've been around for a reasonable amount of time.
I was not disappointed.
Contrary to indications, my orders were processed and delivered quickly, about a week ahead of what was projected. In addition, I was provided USPS tracking information, which was accurate.
While the online ordering process does attempt to add on costs which are unnecessary, such as testing of memory and "heavy-duty" packaging, it was easy enough for me to spot and deselect those options and keep my costs down to the prices found as listed by PriceWatch.
A borderline sketchy checkout process, but 1st Choice Memory delivers as advertised if you pay close attention to the options during checkout.
I would have liked email notification when my orders shipped, but I suppose not having that is one way for 1st Choice to keep their costs and prices so low."
"Yes, they did deliver. And the memory was exactly what was mentioned in detail. I got exactly what was quoted and I got it at a great price....so, I am very happy about my purchase. I will be making more purchases in the future and I thank you for the quick and expediant delivery service. Thank You 1st Choice Memory."
"Excellent prices and selection. Quick shipment. Excellent information.
The website advised me that he RAM I was purchasing may not be compatible with my motherboard because of the age of both items. They were correct, but I don't care. I gambled and lost, it happens. The products I received work just fine, just not in the application I was hoping for. I couldn't ask for anything better with my experience. I will use First Choice Memory in the future."
"Great company, was satisfied a++++"
"No they did not deliver-------never received mechandise. Could not track delivery address or signature-------took 1/2 day to make contact on an email response. Voicemail did not work properly and email would respond "Sorry, did not transmitt"-------failure at every level."
"Delivery tracking was odd, but I don't think that was an issue with 1st Choice Memory. Product arrived safely and works just fine, so overall my experience was positive."
"I ordered memory that turned out to be defective. Not only did I have to pay return shipping, they do not provide prepaid labels AND I was charged a restocking fee. Why are they restocking defective memory? Is that legal?"
"I was offered free shipping, but when I checked out, I got took to a screen offering me upgrades. The lowest priced one offered me protected packaging and a tracking number. Isn't anything less just unprofessional? I chose free, to see what I would get through the mail.
It came delivery confirmation, and by checking my order# on the site, I was able to get a tracking number for USPS, and a direct link to the USPS site to track it. It was shipped out on time, and well within the stated schedule I received it, though to be fair, I live in-state. The packaging was satisfactory for sticks of DRAM, and as I am using them in the computer on which I write this review, it is obvious they work.
Aside from the scare tactics to upgrade shipping, I can not complain about their product and speed."