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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-10-28

Stellar customer service!

"I ordered a number of items and the prices were great. Had to make changes to one that was on back order and the rep was very helpful!"


Verified
5/5

2024-10-28

Good catch

"We have had excellent customer service from when I called to confirm our shipping address at their request. The customer service agent carefully confirmed my order and helped me see that I had accidentally ordered the wrong side endless frustration when we return. Our order is sent to arrive a couple weeks to finally have it in our house "


Verified
5/5

2024-10-28

Great Customer Service

"The customer service was great!"


Verified
5/5

2024-10-28

Customer service was good

"I had to call in, so had to wait til Monday, but overall they were quick, polite and efficient in solving my problem "


Verified
5/5

2024-10-28

The best!! Easy, Fast, Efficient

"We placed an order and immediately got confirmation email, we got emails for every step of the order and I had to call to make some changes to the order and everything was done and set within 5 minutes the people there are so nice and very helpful I highly recommend calling if you have an issue or a question they are lovely"


Verified
5/5

2024-10-27

Excellent

"My experience was good.Vince was very professional, very attractive on details, very helpful. "


Verified
5/5

2024-10-27

Outstanding Customer service

"I representative contacted me on a Sunday to review my order and confirm accuracy.
My order is now in process and I can't wait to get my bench in time for the holidays.
"


Verified
5/5

2024-10-27

Review

"Great job verifying my information. "


Verified
5/5

2024-10-27

Terrific service

"Simon anticipated my concerns and put me at ease. Thanks so much.
James
"


Verified
5/5

2024-10-24

Great!

"Well, I have not received my bed yet, but dealing with Joe has been a pleasure! Highly recommend so far!"


Verified
5/5

2024-10-24

Satisfied

"Chairs came out perfect !! "


Verified
5/5

2024-10-23

Vince was very helpful

"Vince was very helpful and took care of correcting my order and explaining the process. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your engagement helps us continue to deliver the service that our customers value.

We take immense pride in maintaining a high standard of customer service. It's our commitment to ensure that every interaction is handled with the utmost care and attention, as you experienced with Vince.

We are delighted to hear that you had a positive experience, as this is the level of service we strive to consistently deliver. Thank you once more for your kind words and we look forward to serving you again in the future.

Best regards,
Customer Experience Team


Verified
5/5

2024-10-23

Happy with the entire process

"Went smoothly and met expectations!"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-23

Order Verification

"I was notified to call and verify my order which was a quick and painless. The customer service rep was kind and very helpful. I intend to shop here more often."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-23

Easy smooth purchase

"Very helpful representative, he made my purchase smooth and easy. I would highly recommend this online store "