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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-09-23

Friendly service on validating order

"Customer service was so helpful and made it easy to get my order on its way "


Verified
5/5

2024-09-23

I found the perfect coffee table

"I had in mind the kind of coffee table, but I didn’t know that I would be able to find and in the perfect size. I didn’t received yet. But really happy with the variety of items they have. "


Verified
5/5

2024-09-23

Very helpful

"He was very helpful and patient with me. "


Verified
4/5

2024-09-23

Quick and easy

"Easy and quick...will tell others about my experience."


Verified
5/5

2024-09-23

Excellent customer service

"I was looking for a couch. The representative was very attentive and helpful, making the whole process great. Even he offered me an upgraded"


Verified
5/5

2024-09-23

So far so good

"Placed the order. They responded quickly to verify the order. They told me I will receive my order within 2 weeks and the delivery team will call me 1 day before delivery. So I am home for the delivery.

Lets hope it all goes as planned.
"


Verified
5/5

2024-09-21

Great, over the phone purchase, experience.

"Found a recliner that my husband tried out and loved at Ashley Furniture. I found the same recliner on this site for big savings so I called.
Caller rep was extremely friendly, helpful, patient and knowlegeable.
My husband has extremely painful health issues and besides saving money they offered 2week delivery vs Ashley’s 6 to 12 weeks. We are so grateful for that. Will review again if delivery lives up to what was told!!
"


Verified
5/5

2024-09-20

Very nice and professional

"Quick follow up and very polite"


Verified
5/5

2024-09-20

Great service

"Hoping my product is as good as my service. "


Verified
5/5

2024-09-20

"They were nice and straight forward about my order! Was able to explain everything I needed to know!"


Verified
5/5

2024-09-20

Cudos to 1 stopbedrooms!

"Great price, excellent product knowledge, and customer service! Sales/customer service rep (Irving), answered all my questions quickly and ensured I was aware of all the specials and discount options available with my purchase. I would definitely buy again and recommend 1 stop bedrooms to others looking to make a bedroom furniture purchase. "


Verified
5/5

2024-09-20

Happy customer

"Very happy with my purchase and great customer service. Will use again"


Verified
5/5

2024-09-19

Very fast and easy transaction!

"All questions were answered before ordering. Speedy transaction. Very friendly agent. Many choices to choose from. The hardest part was trying to decide on a final purchase out of all the choices offered. Would highly recommend,"


Verified 1stopbedrooms Shopper
Verified
1/5

2024-09-19

You charged my account twice!

"I was sent an email to verify billing and shipping and offered 5yr warranty on furniture. I agreed to that amount only which was under $200.00 and was assured only that amount would be charged. Instead I was charged for that amount plus furniture again which left my bank account negative as I budget for everything to the penny. And of course your customer service department is closed. I will be canceling my entire order and hope never to do business with this company again. "


Verified
5/5

2024-09-19

So far so good.

"Prices are fair. Waiting for my delivery."


Rep reply posted 2024-09-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your recognition serves as a testament to our commitment to providing a superb shopping experience to every customer.

At our company, we consistently strive to exceed expectations in our customer service and delivery. It brings us great joy to know that you found our service prompt and our furniture appealing.

We are pleased to continue upholding the high-quality standards you've come to appreciate. It's our promise to consistently deliver the excellent service you experienced.

Thank you once again for your kind words. We look forward to serving you in the future with the same level of excellence.

Best Regards,
Customer Experience Team”