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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-10-23

Great Service

"I had an amazing sales person today and his name was Simon. He really help me to understand all the parts that I needed to order a beautiful sofa for my man cave. Without his help I would not would have made all the right decision. He was very professional, calm, and he waited for me to review the items in my basket. He is a great person, thank you Simon."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your engagement helps us continue to deliver the service that our customers value.

We take immense pride in maintaining a high standard of customer service. It's our commitment to ensure that every interaction is handled with the utmost care and attention, as you experienced.

We are delighted to hear that you had a positive experience, as this is the level of service we strive to consistently deliver. Thank you once more for your kind words and we look forward to serving you again in the future.

Best regards,
Customer Experience Team


Verified
5/5

2024-10-22

Amazing Service and Selection

"I’ve been looking for a new patio set and love the Ashley Beechcraft set. 1Stop Bedrooms had a lower price than Ashley and had it in stock where Ashley was back ordered 8-12 weeks. I called and Simon assisted me with the order, made sure I had the correct protection plan to cover wicker and had the order placed within minutes. What a great experience. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-22

Great Customer Service

"I purchased a recline couch / Sofa last year. Loved the furniture and warranty so much. Bought a new set for a new home. Great service. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-10-22

Easy to deal with

"Was a great experience can’t wait to get my mattress"


Verified
5/5

2024-10-21

Great customer service

"I recently got a call about my order. The call was very professional and polite. I was disappointed that I had to pay for brackets when I thought everything was all set, but my satisfaction with the call was great. Maybe include this information on the website in the future. Looking forward to my new couch in the near future."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-21

Armoire

"Great customer service!
Thank you!
"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-21

Amazing!

"We are furnishing a new house, and we were able to get everything we needed from here for a fraction of the price!"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your succinct and positive review. Your engagement truly means a lot to us.

Your feedback underscores our unwavering commitment to delivering superior customer service. Our team is dedicated to maintaining the highest standards to ensure every interaction is top-notch.

In conclusion, your review is a testament to our consistent pursuit of excellence in service. We're proud of the standard we've set and we thank you for reinforcing this narrative. Your satisfaction is, and always will be, our ultimate reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-21

Good so far

"Customer service has been easy to get a hold of and so far the process is pretty straightforward.,"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate you taking the time to share your feedback with us. Your engagement means a lot and helps us to continually uphold our commitment to excellence.

Our team takes great pride in maintaining the highest standards of customer service, going above and beyond to deliver an experience that lives up to your expectations. We're confident in our ability to consistently meet these standards, and your positive review reaffirms this.

In closing, we firmly believe in the power of service excellence as the cornerstone of our operations. We're thrilled to know that we're succeeding in our mission. Thank you for being a valued customer. Your satisfaction is our greatest reward.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-21

Buen trato

"Bien trato me atendieron bien"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Estimado cliente,

En primer lugar, nos gustaría agradecerle de todo corazón por tomarse el tiempo de compartir su experiencia con nosotros. Realmente valoramos sus conocimientos y su satisfacción es nuestra principal preocupación.

Gracias por reconocer nuestra dedicación a brindar una experiencia de servicio excepcional. Nos enorgullecemos de mantener un firme compromiso con el cuidado y la atención, garantizando que cada persona que busca nuestra ayuda sea tratada con el máximo respeto y amabilidad.

Nuestros altos estándares inquebrantables en servicio al cliente son algo de lo que estamos profundamente orgullosos. Usted ha experimentado de primera mano el nivel de cuidado y diligencia que brindamos en cada interacción, y nos alegra mucho saber que esto resonó en usted.

En conclusión, su reseña es un testimonio de nuestra constante excelencia en el servicio. Seguimos esforzándonos por alcanzar este nivel de calidad en todas nuestras interacciones y estamos encantados de haber podido demostrárselo. Gracias nuevamente por sus amables palabras y por ser parte de nuestra historia.

Atentamente,
Equipo de experiencia del cliente”


Verified
5/5

2024-10-21

customer service phone

"Who I spoke to over the phone was so helpful and kind!"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we'd like to extend our heartfelt gratitude to you for taking the time to provide us with your valuable feedback.

Your experience is a testament to the dedication and commitment we put into ensuring our customers always feel heard and valued. We’re immensely proud of our team, who consistently go above and beyond to provide the highest quality of service to our valued customers like yourself.

Indeed, our unwavering high standards in customer service are something we take great pride in. We believe every interaction is an opportunity to create a positive and memorable experience for our customers.

Your feedback reinforces our commitment to maintaining these high standards. We will continue to strive for excellence and ensure that every customer experience is as positive and as helpful as yours.

Thank you again for your acknowledgment and we look forward to serving you again soon!

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-21

Excellent customer service

"Explained each option. Offered several choices. Identified best choices."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we'd like to extend our heartfelt gratitude to you for taking the time to provide us with your valuable feedback.

Your experience is a testament to the dedication and commitment we put into ensuring our customers always feel heard and valued. We’re immensely proud of our team, who consistently go above and beyond to provide the highest quality of service to our valued customers like yourself.

Indeed, our unwavering high standards in customer service are something we take great pride in. We believe every interaction is an opportunity to create a positive and memorable experience for our customers.

Your feedback reinforces our commitment to maintaining these high standards. We will continue to strive for excellence and ensure that every customer experience is as positive and as helpful as yours.

Thank you again for your acknowledgment and we look forward to serving you again soon!

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-21

"The agent who assisted me was so nice and helpful to me."


Verified
4/5

2024-10-20

Excellent

"Very good shopping on line "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we'd like to extend our heartfelt gratitude to you for taking the time to provide us with your valuable feedback.

Your experience is a testament to the dedication and commitment we put into ensuring our customers always feel heard and valued. We’re immensely proud of our team, who consistently go above and beyond to provide the highest quality of service to our valued customers like yourself.

Indeed, our unwavering high standards in customer service are something we take great pride in. We believe every interaction is an opportunity to create a positive and memorable experience for our customers.

Your feedback reinforces our commitment to maintaining these high standards. We will continue to strive for excellence and ensure that every customer experience is as positive and as helpful as yours.

Thank you again for your acknowledgment and we look forward to serving you again soon!

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-20

Vince

"Vince was professional and knowledgeable."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we'd like to extend our heartfelt gratitude to you for taking the time to provide us with your valuable feedback.

Your experience is a testament to the dedication and commitment we put into ensuring our customers always feel heard and valued. We’re immensely proud of our team, who consistently go above and beyond to provide the highest quality of service to our valued customers like yourself.

Indeed, our unwavering high standards in customer service are something we take great pride in. We believe every interaction is an opportunity to create a positive and memorable experience for our customers.

Your feedback reinforces our commitment to maintaining these high standards. We will continue to strive for excellence and ensure that every customer experience is as positive and as helpful as yours.

Thank you again for your acknowledgment and we look forward to serving you again soon!

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-20

Excellent customer service

"Gentleman was very helpful and efficient. Great customer service experience"