"I was told the mattress would ship 9/10/24. Now I’m being told 12/31/24! Shame on you! My previous order took 8 months and the warranty expires from day I purchased not day of arrival. I feel, once again, I got the short end of the bargain. "
"I found my matching chairs in your sight and have ordered 2 more. "
"Easy to order furniture is top quality. The only problem I had is with the delivery company so my next order I opted for the white glove service. They del setup and take everything away.
Highly recommend for your furniture needs"
"My experience was terrific. Any and all questions I had were handled quickly and politely by Simon at 1stop mattresses. Although the original mattresses I ordered were not available, Simon quickly fixed the order and they are already on way to me. Couldn’t be happier. "
"Very helpful and knowledgeable "
"The agent was very easy to deal with and super friendly. Great job"
"Customer service was great, delivery guys very polite. Best price! "
"It looks beautiful. Item was as descrbed. great product. Shipping was fast. Thank you!"
"I had a wonderful experience. Thank you!"
"Customer service was on point. Kept me informed of my order status. Delivered without flaw. "
"The gentleman that I got today on the phone went over and beyond and he didn’t need to, but he did. He was very kind very professional thorough and explained everything with great patience. You don’t find great customer service reps sadly these days and he was fantastic!"
"Shawn was very helpful resolving my issues with 2 orders. He provided 5-star customer service and was a pleasure to work with! Thank you!"
"Thank you! 2nd purchase. 1st was king bedroom set and second purchase was sofa & loveseat. Both are Ashley furniture brand. Simon in customer service is excellent! I will be purchasing more furniture in the future! "
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It was so easy to order online the minute I called. He recognized my phone number and recognized every single thing that I was trying to order he was able to repeat everything the price the breakdown and even made sure that I get the right pieces that I need for the mattress, excellent service I can’t say anything more. It was just so awesome. "
"I have ordered a dining table, chairs and most recently a dresser and have been very satisfied with the quality of furniture and the shipping process."