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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-12-04

Excellent

"Great staff, great communication, excellent service "


Verified
5/5

2024-12-04

High quality meets High expectations

"Sales person did great. I was able to order a top of the line reclining sofa for a fair price. My expectations are typically high, and 1stopbedrooms.com exceeded them."


Verified
5/5

2024-12-04

Sofa shopping

"Great deal and great phone call helping verify purchase. Guy who called for verification was very helpful and had great energy. Would shop here again!"


Verified
5/5

2024-12-04

Awesome customer service!

"Very professional, offered a few more items at the cyber Monday price.
"


Verified
5/5

2024-12-04

Great, Fast and Simple.

"The customer service rep was very easy to work with, understood and resolved quickly. "


Verified
5/5

2024-12-04

Love the furniture

"Great customer service, excellent quality of the furniture"


Verified
5/5

2024-12-04

Excellence Customer Service

"The agent that assisted me over the phone went above and beyond to resolve my issue paying for my order and helped me with protection features that will help protect the table and chairs.

"


Verified
5/5

2024-12-04

"Quality furniture at a great price ! Customer service is always helpful as well. "


Verified
5/5

2024-12-03

Perfect!!!

"It was easy to order and quick delivery!"


Verified
5/5

2024-12-03

Super helpful and kind!

"Fantastic to speak with. Super helpful in terms of what needs to happen with delivery for my couch and guidance on the additional add ons. "


Rep reply posted 2024-12-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're so pleased to hear about your positive experience. Your feedback is incredibly valuable, and we're glad you took the time to share it with us.

Our team is committed to delivering the highest level of customer service, and it's fantastic to hear that Simon's effort resonated with you. We strive to go above and beyond in every interaction, ensuring our clients are always satisfied and well taken care of.

In conclusion, we are proud of our consistent track record of delivering exceptional service to our customers. Your experience is not an exception but a reflection of our dedication to creating a seamless and enjoyable journey for everyone.

Thank you once again. We look forward to welcoming you back soon.

Best regards,
Customer Experience Team”


Verified
5/5

2024-12-03

Good customer service

"Easy and simple to get ordered and they made sure everything was correct "


Rep reply posted 2024-12-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're so pleased to hear about your positive experience. Your feedback is incredibly valuable, and we're glad you took the time to share it with us.

Our team is committed to delivering the highest level of customer service, and it's fantastic to hear that Simon's effort resonated with you. We strive to go above and beyond in every interaction, ensuring our clients are always satisfied and well taken care of.

In conclusion, we are proud of our consistent track record of delivering exceptional service to our customers. Your experience is not an exception but a reflection of our dedication to creating a seamless and enjoyable journey for everyone.

Thank you once again. We look forward to welcoming you back soon.

Best regards,
Customer Experience Team”


Verified
5/5

2024-12-03

Great Service

"Great service! Joe was very pleasant to work with and answered all my questions that I had"


Rep reply posted 2024-12-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're so pleased to hear about your positive experience. Your feedback is incredibly valuable, and we're glad you took the time to share it with us.

Our team is committed to delivering the highest level of customer service. We strive to go above and beyond in every interaction, ensuring our clients are always satisfied and well taken care of.

In conclusion, we are proud of our consistent track record of delivering exceptional service to our customers. Your experience is not an exception but a reflection of our dedication to creating a seamless and enjoyable journey for everyone.

Thank you once again. We look forward to welcoming you back soon.

Best regards,
Customer Experience Team”


Verified
5/5

2024-12-03

Great

"It was great. Customer services was awesome "


Verified
5/5

2024-12-03

Great customer service

"Great customer service and high quality of furniture so far. Was able to hold order for shipping so it could be delivered to new home.
Will order more from this company for sure.
"


Rep reply posted 2024-12-03
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're so pleased to hear about your positive experience. Your feedback is incredibly valuable, and we're glad you took the time to share it with us.

Our team is committed to delivering the highest level of customer service. We strive to go above and beyond in every interaction, ensuring our clients are always satisfied and well taken care of.

In conclusion, we are proud of our consistent track record of delivering exceptional service to our customers. Your experience is not an exception but a reflection of our dedication to creating a seamless and enjoyable journey for everyone.

Thank you once again. We look forward to welcoming you back soon.

Best regards,
Customer Experience Team”


Verified
1/5

2024-12-03

Poor customer service and poor delivery

"Purchased new couch with a stated delivery of four weeks ago. Still have not received the couch and customer service is unable to confirm when we will receive the couch. Lost two weeks of rental income as a result. If customer service or delivery timeframe is important, buyer beware."