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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-07-03

1Stopbedrooms should be your 1stop

"The furniture that I ordered is an excellent quality. The shipping protects purchases by outstanding packaging. I would never hesitate to make future purchases from this company. "


Rep reply posted 2024-07-04
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your positive feedback with us. Your engagement is what helps us thrive and continue delivering the service you deserve.

Our team is committed to providing an exemplary experience for every single customer. We take pride in our high standards of customer service and ensuring that every interaction is nothing short of excellent.

Your satisfaction is a testament to our ongoing dedication to maintaining these high standards. We're delighted to hear about your positive experience, and we look forward to continually exceeding your expectations with our unwavering commitment to excellence.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-07-02

Recently bought sectional

"1stop bedrooms was great. Better price than Ashley furniture and real leather. The customer service called me and I was able to upgrade to leather on the phone and they shipped it quickly!"


Rep reply posted 2024-07-04
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your positive feedback with us. Your engagement is what helps us thrive and continue delivering the service you deserve.

Our team is committed to providing an exemplary experience for every single customer. We take pride in our high standards of customer service and ensuring that every interaction is nothing short of excellent.

Your satisfaction is a testament to our ongoing dedication to maintaining these high standards. We're delighted to hear about your positive experience, and we look forward to continually exceeding your expectations with our unwavering commitment to excellence.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-07-02

Md purchase

"Excellent service everytime I made purchases, I had purchase living, and dinning room table from them . I absolutely love the quality .
Raymond is kind, and patient.
"


Rep reply posted 2024-07-04
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your positive feedback with us. Your engagement is what helps us thrive and continue delivering the service you deserve.

Our team is committed to providing an exemplary experience for every single customer. We take pride in our high standards of customer service and ensuring that every interaction is nothing short of excellent.

Your satisfaction is a testament to our ongoing dedication to maintaining these high standards. We're delighted to hear about your positive experience, and we look forward to continually exceeding your expectations with our unwavering commitment to excellence.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-07-02

Great experience

"Customer service was exceptional. Quick delivery and item was of great quality. "


Rep reply posted 2024-07-04
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your positive feedback with us. Your engagement is what helps us thrive and continue delivering the service you deserve.

Our team is committed to providing an exemplary experience for every single customer. We take pride in our high standards of customer service and ensuring that every interaction is nothing short of excellent.

Your satisfaction is a testament to our ongoing dedication to maintaining these high standards. We're delighted to hear about your positive experience, and we look forward to continually exceeding your expectations with our unwavering commitment to excellence.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-07-02

Sleeper sofa

"The item is as shown on the website delivery was excellent I'm very happy"


Rep reply posted 2024-07-04
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your positive feedback with us. Your engagement is what helps us thrive and continue delivering the service you deserve.

Our team is committed to providing an exemplary experience for every single customer. We take pride in our high standards of customer service and ensuring that every interaction is nothing short of excellent.

Your satisfaction is a testament to our ongoing dedication to maintaining these high standards. We're delighted to hear about your positive experience, and we look forward to continually exceeding your expectations with our unwavering commitment to excellence.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-07-02

No hassle shopping

"I ordered my Ashley living room set at a better price than Ashley outlet with free delivery. Furniture arrived on time with great communication throughout the whole process. Also the delivering guys were very knowledgeable, they got it upstairs with no damage or problem "


Rep reply posted 2024-07-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Martha,

We're absolutely delighted to hear from you! Your engagement in sharing your experience with us truly uplifts our spirit.

We consistently strive to set the bar high when it comes to customer service, working diligently to ensure we not only meet but exceed your expectations. Your feedback affirms that our commitment to quality service and seamless delivery is being recognized and appreciated.

As we continue on our journey, we're proud of the narrative of excellence we've been able to craft. Your review contributes to this story, reinforcing our belief that every customer deserves nothing but the best.

Thank you for being a part of our journey towards service excellence.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-06-28

Love my dining set

"Perfect size and so attractive. Very nice quality. So happy I purchased it. The delivery company that they hired was exceptional. Very professional and careful with my furniture. All in all, great price, great service, and quality items. Thank you"


Rep reply posted 2024-07-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

It is wonderful to hear about your positive experience with us. Your feedback is truly appreciated!

We want to extend our sincere gratitude for your kind words. Engaging with our customers is an important part of our mission, and it is always a pleasure to hear that we are succeeding.

Our commitment to delivering top-notch service and quality items is unwavering. We ensure our team, from our artists to our delivery partners, maintain the professional and careful approach you've appreciated. It's our priority that every interaction you have with us is as exceptional as you've found it to be.

In conclusion, your review reaffirms the level of service we aim to provide consistently. We believe in creating great experiences for our customers, and your feedback validates our efforts. Thank you once again for choosing us.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-06-27

Excellent

"Everything was amazing from the experience to the outcome"


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your wonderful review! Your engagement and feedback are invaluable to us and serve as a testament to the dedication we put into ensuring customer satisfaction.

Our team is committed to maintaining the highest standards in every aspect of our service. It's our unwavering goal to go above and beyond, providing exceptional experiences for all our valued customers.

We are proud to have met your expectations, and will continue to strive for excellence in service, as we have always done. Thank you once again for acknowledging our efforts and sharing your positive experience.

Warm regards,
Customer Experience Team”


Verified
5/5

2024-06-26

Better than expected

"Reviews were not great but I’m glad I tried it for myself. This whole experience has been pleasureful. "


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Thank you so much for taking the time to share your experience. We greatly appreciate your engagement and your willingness to give us a try despite varying opinions.

In our commitment to excellence, we consistently strive to ensure every customer encounter is a delightful one. Our unwavering dedication to high standards and customer service remains at the core of our values, and your feedback affirms our efforts.

We pride ourselves on delivering a consistently high-quality experience for all our customers. Your satisfaction is a testament to our continuous efforts to provide an exceptional service. Thank you again for your kind words and we look forward to serving you in the future.

Warm regards,
Customer Experience Team”


Verified
5/5

2024-06-26

Living room

"Great service. Took a little time to deliver but very happy with products and company!!"


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your experience with us. Your engagement and feedback are valuable and help us stay connected with our community.

At our company, we are committed to maintaining the highest standards of service. We take pride in providing an environment where customers feel valued and satisfied, and we're always striving to deliver the best possible experience.

In conclusion, it is our unwavering dedication to service excellence that sets us apart. We appreciate your trust in us and look forward to continuing to meet and exceed your expectations.

Thank you once again for your kind words and support.

Warm regards,
Customer Experience Team”


Verified
5/5

2024-06-26

Great Service

"I ordered 2 Night Stands on June 22, 2024. I received an email on June 24, 2024 that they had shipped. I received them on June 25, 2024.
The service and the price were great. No damage or missing hardware.
"


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with our service. Your engagement is invaluable to us and your positive feedback truly brightens our day.

Our team is committed to delivering the highest standards of service, ensuring every order is handled with utmost care, right from the moment of purchase to its delivery at your doorstep. We take pride in our efficient delivery system and strive to maintain the quality, accuracy, and speed that you experienced.

Conclusively, it is this unwavering dedication to excellence that has remained our guiding principle over the years. Thank you for helping us strengthen this narrative with your positive review.

Warm regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-06-26

Very satisfied customer

"One of the best companies to deal with. Very profesional courteous , knowledgeable and friendly. I am a returning customer . "


Verified
5/5

2024-06-26

Really happy customer

"First all, the couch I was looking for was out of stock everywhere else. Lucky we found it on one stop bedrooms. We are happy with the service and the delivery team they chose "


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're delighted to hear from you! Your kind words are greatly appreciated, and we're thrilled that you were able to find exactly what you were looking for.

At the heart of our operations is a commitment to delivering unrivaled customer service. We strive to ensure satisfaction at all levels, from the moment you step into our platform until the product reaches your home. The high standards we uphold are mirrored by the diligence of our delivery team, and we're glad their efforts resonated with you.

Your experience is a testament to the consistent excellence we aim to provide. We're constantly driven to serve with the same dedication and passion that has made your experience a positive one.

Thank you once again for sharing your experience with us!

Warm regards,
Customer Experience Team”


Verified
5/5

2024-06-26

Fast Service

"Simon told me he would get my bed to my on a few days and he did! Thank you, Simon, on a job well done!"


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to read your review and appreciate you taking the time to share your experience. Your engagement is what drives us to be our best.

Our team, including Simon, is committed to providing outstanding service, and your satisfaction is our top priority. We take pride in our unwavering standards and our team's dedication to meeting and exceeding expectations on every occasion.

Your feedback affirms our commitment to consistently deliver unparalleled service. Thank you for letting us know we're doing it right. We look forward to continuing to provide the excellent service you've come to know and expect.

Warm regards,
Customer Experience Team”


Verified
4/5

2024-06-26

Great quality furniture at a great price!

"I love the sofa sleeper I purchased from 1StopBedrooms. I researched the Sofa I wanted at multiple stores and it was by far the least expensive at 1StopBedrooms. The shippers kept me informed of delivery every step of the way too. Very satisfied with my purchase and experience. "


Rep reply posted 2024-06-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're so appreciative that you took the time to share your experience with us. Your engagement contributes greatly to our community and we're thrilled to hear of your satisfaction.

At the heart of our business is a steadfast commitment to providing impeccable customer service. We take pride in ensuring our customers feel supported throughout their journey, from the initial contact to delivery, and beyond. Our dedicated team is always ready to provide prompt, courteous assistance, and we're delighted to know our efforts resonated with you.

Your positive experience is not an exception but a rule here. We strive to consistently deliver an exceptional service that exceeds expectations, ensuring our customers always find value in their purchases. Thank you for allowing us to serve you, and we look forward to continuing to provide you with the superior service you've come to expect from us.

Warm regards,
Customer Experience Team”