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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-06-20

Good experience

"I found 1 Stop Bedroom on a google search. Just bought a new townhouse and needed to furnish a 4BR home. Searching the usual stores 1 Stop gave me a choice of furniture I saw at the usual brand stores at a great price.

The delivery was fast and they set it up professionally.

The experience from ordering to delivery was more than I expected.
"


Rep reply posted 2024-06-21
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

It's a pleasure to hear from you. We're grateful for your engagement and appreciate your efforts to share your experience with others.

At our core, we're committed to providing not just quality furniture, but also a seamless shopping journey for our customers. Our team works tirelessly to ensure speedy delivery and professional setup, aiming to exceed customer expectations at every step.

Your kind words affirm the dedication we put into every day, and it's always a delight to see customers like you appreciate our commitment to excellence. Thank you once again for your positive feedback and for making us a part of your new home journey.

Remember, exceptional service isn't a one-time act; it's our promise.

Sincerely,
Customer Experience Team”


Verified
5/5

2024-06-20

Excellent

"All the pieces were included in the box and easy to put together "


Rep reply posted 2024-06-21
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We are delighted to read your review and appreciate your engagement with us. Your feedback is highly valuable and contributes to our ongoing effort to deliver the best possible service.

At our company, we believe in upholding a tradition of excellence and unwavering high standards in customer service. Your experience is a testament to this commitment, as we make it our priority to ensure a seamless process for our valued customers, from the moment they open the box to the final assembly.

Thank you again for sharing your positive experience. As we continue to strive for excellence, rest assured that exceptional service will always be our hallmark. We look forward to serving you again.

Sincerely,
Customer Experience Team”


Verified
5/5

2024-06-20

Couch delivery

"Very nice and helpful delivery "


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to lend your voice to the conversation. Your feedback is truly valued.

Thank you for your engagement and for sharing your positive experience. We always strive to uphold the highest standards in our customer service, ensuring every interaction is both seamless and memorable. Your satisfaction is a testament to the hard work and dedication of our team.

Consistency in delivering excellent service is what we aim for, and your feedback underscores this commitment. Thank you once again for your review, and we look forward to serving you in the future with the same level of dedication and care.

Warm regards.
Customer Experience Team”


Verified
4/5

2024-06-20

An overall smooth purchase

"It is a drawn out process. I purchased May 31st 2024, and it didn't arrive until June 19th 2024 (so 2 weeks and 5 days from start to finish). Customer service waa very easy to get ahold of and were always willing to give an update. They do use a delivery service that is local to you, which made me nervous, but that went very smooth as well! Couch arrived in perfect condition! Was packaged wonderfully! I would purchase from 1 stop bedrooms again!"


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Thank you very much for taking the time to share your experience with us. We truly appreciate your engagement and feedback.

We are thrilled to hear that our commitment to providing top-notch customer service was evident throughout your interactions with our team. We take great pride in upholding and delivering these standards each and every day as it is a part of our core values.

In conclusion, we are steadfast in ensuring that this level of service is consistently delivered to all our valued customers. Thank you once again for your kind words and for choosing us for your home furnishing needs.

Warm regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-06-20

Great

"Delivery was super fast and the end table is beautiful "


Verified
5/5

2024-06-20

Excellent service

"Experienced excellent and competent customer service "


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your thoughts with us. Your feedback is invaluable as we strive to continually provide top-quality service to all our patrons.

At our company, we pride ourselves on maintaining a gold standard of customer service. Our team is committed to ensuring that every interaction meets or exceeds our customers' expectations, and it's wonderful to hear that your experience was no exception.

We firmly believe in the power of excellent service and consider it a cornerstone of our operations. We're delighted that your encounter with our team was reflective of this commitment to excellence.

Thank you once again for your generous feedback. We look forward to your continued engagement as we persist in our pursuit of delivering consistently superior service.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Great customer service

"I had great customer service while ordering multiple pieces. "


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, allow me to extend my personal thanks for taking the time to share your experience. We deeply value your engagement, as it offers us a glimpse into the experiences of our appreciated customers.

Your positive remarks are a testament to our steady commitment to providing superior service. We pride ourselves on our unwavering dedication to customer satisfaction and it's always encouraging to hear when we've hit the mark.

In conclusion, your review reinforces our narrative of consistent excellence in service. We strive to maintain these high standards every day, for every customer. Thank you once again for your kind words and for choosing our company.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Great service

"Customer service was great at answering g all my questions. Price was amazing. Delivery service workers were very polite and professional."


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your positive feedback! We're delighted to hear that your experience with us met your expectations.

Your satisfaction is our prime focus, and we always strive to provide top-notch customer service. Whether it's answering queries or delivering your purchases, we are committed to maintaining our high standards at every step.

Our team consistently goes above and beyond to ensure our customer's needs are met in the most professional and courteous manner. Your review is a testament to our unwavering dedication to providing excellent service.

Thank you once again for acknowledging our efforts. We look forward to serving you again with the same level of excellence you've come to expect from us.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Wide range of options

"I was skeptical about online shopping but once I was on the website it gave me a variety of options and colors and styles to choose from."


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We deeply appreciate your kind words and the time you took to share your experience with us. Your feedback is what fuels our passion to deliver an unparalleled online shopping experience.

Our team is committed to ensuring that every interaction with our brand is exemplary. Upholding high-quality standards, from the diversity of our product range to the ease of navigation on our website, is pivotal to us.

As we strive to consistently provide excellence in service, your satisfaction will always be our top priority. Thank you for recognizing our efforts and being a part of our journey.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Kitchen Table Bench

"Awesome price, excellent quality and seamless customer service."


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we'd like to extend our gratitude for your time and engagement in leaving us this glowing review. We truly appreciate when our customers take the time to share their experiences with us.

Your kind words reflect the unwavering commitment we have towards delivering high-quality products at competitive prices and providing exceptional customer service. Our team strives each day to meet and exceed our customers' expectations with seamless and efficient service.

In conclusion, we would like to emphasize that our consistent excellence in service is not a one-time effort, but rather the result of our continuous dedication and hard work. We look forward to maintaining this standard and serving you in the future.

Thank you once again for your positive feedback.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Simple ordering

"The sales guy was helpful and knowledgeable assisting to make my order and quite efficiently. Price was lower than the other 2 venders i was dealing with just before this seller. Thanks for the experience. "


Rep reply posted 2024-06-20
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Barry,

It's fantastic to hear from you, and we sincerely appreciate you taking the time to share your positive experience.

Your feedback is crucial in helping us uphold our commitment to exceptional customer service. Our team's dedication to providing insightful and efficient assistance is a cornerstone of our operations. We believe in not just meeting, but exceeding customer expectations, and it's great to know we were able to do just that with you.

Rest assured, we will continually strive to maintain and improve upon our high standards, offering valuable service that reflects our dedication to excellence. Your satisfaction is a testament to our unwavering commitment to superior service and customer delight.

Once again, thank you for your kind words, Barry. We're thrilled to have been able to assist you and look forward to the opportunity to serve you again in the future.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Ashley Dunleith sectional

"What a great site with the best pricing. Seems I have already hit the trifecta. Thanks again!"


Rep reply posted 2024-06-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're elated to hear from you and appreciate you taking the time to share your experience.

Engagement from our customers is invaluable and we are grateful for your feedback. We strive to ensure that every interaction with our company is a positive one, and your review affirms the high standards we set for ourselves.

Our unwavering commitment is to deliver top-notch customer service, and it's encouraging to know that we achieved that in your case. We promise to maintain these standards and continue to exceed expectations.

Thank you once again for your kind words. They underscore our commitment to consistently deliver excellence in our service.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

5 Star Service

"Great service & convenience! Second furniture purchase & extremely satisfied w their products & customer service."


Verified
5/5

2024-06-19

Two for Two

"Found twin beds with shelves perfect for my grandchildren and sold out at the furniture store sites! This site protects credit card sales and would not ship until I verified personally they needed to ship to them and not the billing card address in a few minute discussion. Excited to have the beds and great prices too!"


Rep reply posted 2024-06-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're elated to hear from you and appreciate you taking the time to share your experience.

Engagement from our customers is invaluable and we are grateful for your feedback. We strive to ensure that every interaction with our company is a positive one, and your review affirms the high standards we set for ourselves.

Our unwavering commitment is to deliver top-notch customer service, and it's encouraging to know that we achieved that in your case. We promise to maintain these standards and continue to exceed expectations.

Thank you once again for your kind words. They underscore our commitment to consistently deliver excellence in our service.

Warm regards.
Customer Experience Team”


Verified
5/5

2024-06-19

Awesome!

"I was worried at first that it wouldn't up to my standards and it's exactly what I wanted in comfort and style"


Rep reply posted 2024-06-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you and truly appreciate your feedback. Your engagement is vital to us, and we're glad to know that our efforts to provide comfort and style have met your expectations.

At our company, we're unwavering in our commitment to uphold the highest standards in customer service. We believe in delivering nothing less than top-notch products, and it's always heartening to know that we've hit the mark for our valued customers.

In conclusion, our track record of service excellence is something we take immense pride in. Your positive feedback is a testament to our consistency in maintaining these standards and we are grateful for your recognition. Thank you once again for your kind words.

Warm regards.
Customer Experience Team”