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Customer service:
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Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-27

excellent service

"It was easy to place my order, the price was reasonable, and the delivery was shipped on time!"


Verified
4/5

2024-02-27

Customer Service was very helpful

"Many options available which was great and had an excellent experience with Customer Service as well. The only thing I was displeased with because it doesn't disclose it before purchasing, is that after ordering and paying the total I was sent an email confirmation that said I needed to do a location check for my house. Found out that in order to have it shipped to my house there were extra charges per shipment which was up over $500 total and the white glove delivery then wasn't available either. So, I suggest reaching out to their Customer Service team PRIOR to completing your order so you can avoid this and are fully aware if your house is/isn't in their standard delivery areas. For point of reference, the location of shipment was Northern MI, 1 mile off of I-75, hence why I would have never thought this meant it was "off the beaten path". Again, still happy overall with the experience and the help I did receive from customer service after receiving the "location check" email. "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your engagement is instrumental in our continuous journey to provide excellent service to all of our valued customers.

We take immense pride in maintaining the highest standards of customer service, and it is our commitment to ensure a seamless and satisfying experience for you. Our dedicated team works relentlessly to meet your expectations and maintain the trust you have in us.

Your feedback is a testament to our dedication and unwavering commitment to delivering exceptional service. We are thrilled to hear about your overall satisfaction and will continue our efforts to exceed expectations.

Thank you once again for your valuable insights. We look forward to serving you in the future and ensuring the same level of excellence that you have come to appreciate.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-27

Excellent customer service

"Am so happy for everything."


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Your kind words are deeply appreciated. Our team is delighted to hear that you had such a positive experience.

Our commitment to maintaining the highest standards in customer service is unwavering. It's at the core of our values, and our team tirelessly works to ensure every interaction meets these high expectations.

Your review serves as a testament to our continuous endeavor to offer excellent service. As always, we remain dedicated to ensuring our customers are always satisfied with their experience.

Thank you again for sharing your happiness with us. We look forward to serving you in the future with the same level of dedication and excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-27

Friendly

"Great customer service. Will order again "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Your kind words are deeply appreciated. Our team is delighted to hear that you had such a positive experience.

Our commitment to maintaining the highest standards in customer service is unwavering. It's at the core of our values, and our team tirelessly works to ensure every interaction meets these high expectations.

Your review serves as a testament to our continuous endeavor to offer excellent service. As always, we remain dedicated to ensuring our customers are always satisfied with their experience.

Thank you again for sharing your happiness with us. We look forward to serving you in the future with the same level of dedication and excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-26

A+ service

"Easy to order online and customer service was helpful."


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Your kind words are deeply appreciated. Our team is delighted to hear that you had such a positive experience.

Our commitment to maintaining the highest standards in customer service is unwavering. It's at the core of our values, and our team tirelessly works to ensure every interaction meets these high expectations.

Your review serves as a testament to our continuous endeavor to offer excellent service. As always, we remain dedicated to ensuring our customers are always satisfied with their experience.

Thank you again for sharing your happiness with us. We look forward to serving you in the future with the same level of dedication and excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-26

GOOD CUSTOMER SERVICE

"Had to verify my address. Easy peasy. Customer representative was very nice. "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Your kind words are deeply appreciated. Our team is delighted to hear that you had such a positive experience.

Our commitment to maintaining the highest standards in customer service is unwavering. It's at the core of our values, and our team tirelessly works to ensure every interaction meets these high expectations.

Your review serves as a testament to our continuous endeavor to offer excellent service. As always, we remain dedicated to ensuring our customers are always satisfied with their experience.

Thank you again for sharing your happiness with us. We look forward to serving you in the future with the same level of dedication and excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-25

Awesome customer service

"Joe helped me today and he sure understood all the details of the product with it’s coverages. He was very helpful, attentive, and efficient. As always, these guys have an awesome service!"


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Your kind words are deeply appreciated. Our team is delighted to hear that you had such a positive experience.

Our commitment to maintaining the highest standards in customer service is unwavering. It's at the core of our values, and our team tirelessly works to ensure every interaction meets these high expectations.

Your review serves as a testament to our continuous endeavor to offer excellent service. As always, we remain dedicated to ensuring our customers are always satisfied with their experience.

Thank you again for sharing your happiness with us. We look forward to serving you in the future with the same level of dedication and excellence.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-25

Joe was very professional and very helpful and knowledgeable

"My experience was very good, thank you."


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your engagement is what helps us strive to provide the best service possible.

At our company, we pride ourselves on our unwavering commitment to delivering top-tier customer service. Your interaction with Joe is a testament to our professional and knowledgeable team that works relentlessly to ensure every customer experience is exceptional.

We are thrilled to hear your experience was very good, and we want to thank you again for acknowledging our efforts. This is a reflection of our consistent dedication to excellence in service, which we strive to maintain for every customer, every time.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-25

Placing Order

"The ordering process was amazing and very smooth. Looking forward to delivery in 2-4 weeks!"


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you and truly appreciate your fantastic review. Your feedback is vital to us, so thank you for taking the time to share your positive experience.

At our company, we consistently strive to provide exceptional service for our clients. We take immense pride in offering a seamless and efficient ordering process that meets and exceeds expectations every time.

Your review affirms our unwavering commitment to delivering superior service. We're grateful for your trust in us and we look forward to continually providing you with unparalleled service in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-25

Excellent Salesmanship!

"Let me tell you, I put my sales guy through some hoops. He did an AMAZING JOB! Because of such, I’d purchase from him again. Thank you! And LOVE the purchase! "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you and truly appreciate your fantastic review. Your feedback is vital to us, so thank you for taking the time to share your positive experience.

At our company, we consistently strive to provide exceptional service for our clients. We take immense pride in offering a seamless and efficient ordering process that meets and exceeds expectations every time.

Your review affirms our unwavering commitment to delivering superior service. We're grateful for your trust in us and we look forward to continually providing you with unparalleled service in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-23

Easy ordering

"Charlie was very helpful and informative. The whole process went smoothly. "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you and truly appreciate your fantastic review. Your feedback is vital to us, so thank you for taking the time to share your positive experience.

At our company, we consistently strive to provide exceptional service for our clients. We take immense pride in offering a seamless and efficient ordering process that meets and exceeds expectations every time.

Your review affirms our unwavering commitment to delivering superior service. We're grateful for your trust in us and we look forward to continually providing you with unparalleled service in the future.

Best Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-23

Best service

"Very professional, amazing friendly, honest"


Verified
5/5

2024-02-22

Replacement parts

"Steven was very helpful ordered replacement parts for my coffee table "


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we appreciate you taking the time to share your thoughts. Your feedback is valuable and we're grateful for your engagement.

Our team is committed to providing exceptional customer service, and it's our priority to maintain this high standard consistently. We strive to ensure that every interaction with us is a positive one, and that our customers always feel supported and satisfied.

In conclusion, we continue to uphold our dedication to superior customer service, creating experiences that meet and exceed expectations. Your acknowledgement of this mission is greatly appreciated.

Thank you once again for your feedback. We look forward to serving you in the future.

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-21

Great Experience

"Sofa bed available for quick delivery. Customer service Rep very helpful."


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we appreciate you taking the time to share your thoughts. Your feedback is valuable and we're grateful for your engagement.

Our team is committed to providing exceptional customer service, and it's our priority to maintain this high standard consistently. We strive to ensure that every interaction with us is a positive one, and that our customers always feel supported and satisfied.

In conclusion, we continue to uphold our dedication to superior customer service, creating experiences that meet and exceed expectations. Your acknowledgement of this mission is greatly appreciated.

Thank you once again for your feedback. We look forward to serving you in the future.

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-21

Great customer service

"Always easy to deal with and furniture arrives quickly and with no problems!"


Rep reply posted 2024-02-27
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we appreciate you taking the time to share your thoughts. Your feedback is valuable and we're grateful for your engagement.

Our team is committed to providing exceptional customer service, and it's our priority to maintain this high standard consistently. We strive to ensure that every interaction with us is a positive one, and that our customers always feel supported and satisfied.

In conclusion, we continue to uphold our dedication to superior customer service, creating experiences that meet and exceed expectations. Your acknowledgement of this mission is greatly appreciated.

Thank you once again for your feedback. We look forward to serving you in the future.

Best regards,
Customer Experience Team”