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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-19

Excellent service

"Excellent service thank you."


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Awesome customer service

"Exceptional knowledge of products!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Very helpful and informative

"Great customer service informed me on the small extra charge for assembly "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-19

Best service ever!

"By far the best service and fastest service I’ve ever experienced while buying furniture top notch !!!!!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-18

Order Experience

"It was a very easy ordering experience."


Verified
1/5

2024-02-18

DO NOT SHOP HERE!

"If I could give zero stars I would! With the President’s Day Sale I urge everyone to NOT buy from 1StopBedrooms. This was the WORST experience I have ever had. I had ordered a couch back in NOVEMBER and I still have not received it. I have gone back and forth with customer service asking where my furniture was and wanting to cancel the order. I had asked to speak to a manager on multiple occasions and they said I could not do that and they would reach out and have someone contact me. I NEVER received a call back. I have multiple emails from the customer service reps dating back to the beginning of JANUARY telling me that my furniture had shipped. It had in fact not shipped and I have been going around in circles ever since!"


Verified
5/5

2024-02-18

Great prices, perfect shopping experience!

"Well, this certainly was easy. Their prices could not be beat, and the selection was wonderful. They asked me to call to verify my purchase, and their representative, Simon, could not have been more gracious. Will definitely be ordering from them again soon!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-18

Great

"Great service
Easy and quick
"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Hello Customer,

We truly appreciate you taking the time to share your wonderful experience. Your engagement with us is invaluable.

Our commitment to providing top-notch service for each and every customer is unwavering, and we are thrilled to hear about your satisfaction with both our products and speedy delivery service. Upholding these high standards is the cornerstone of our business philosophy.

Thank you once more for your kind words. Your experience is a testament to our continuous strive for excellence in customer service. It's always our pleasure to serve you with consistency and dedication.

Warm Regards.
Customer Experience Team”


Verified
5/5

2024-02-16

Great customer service

"Simon, the sales representative knowledgeable, friendly and helpful "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we want to extend our heartfelt appreciation for taking the time to share your positive experience with us.

We are thrilled to hear about the exceptional service you received from Simon. Your recognition of his knowledge, friendliness, and helpfulness resonates with our unwavering commitment to providing service of the highest standard.

Our team is consistently motivated to go the extra mile and ensure our customers feel valued and satisfied. It's always heartening to know that these efforts make a difference.

Thank you once again for your kind words. We will continue to set the bar high in customer service, striving to make every interaction with us a remarkable one.

Sincerely,
Customer Experience Team”


Verified
5/5

2024-02-16

Great service every time!

"We’ve ordered from One Stop multiple times. They have great prices and customer service. "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we want to extend our heartfelt appreciation for taking the time to share your positive experience with us.

Our team is consistently motivated to go the extra mile and ensure our customers feel valued and satisfied. It's always heartening to know that these efforts make a difference.

Thank you once again for your kind words. We will continue to set the bar high in customer service, striving to make every interaction with us a remarkable one.

Sincerely,
Customer Experience Team”


Verified
5/5

2024-02-15

Great follow through

"I ordered simply online. They followed up with me and walked me through things which I loved. "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your feedback is invaluable and helps us continue to deliver the level of service we pride ourselves on.

Our team is dedicated to providing each customer with a seamless and supportive experience, and we're delighted to hear you felt this commitment during your online order process. We believe in setting the bar high in customer service, and it's reassuring to know we've been successful in your case.

We strive for consistency in excellence and your review reaffirms our commitment to this goal. Thank you once again for acknowledging our efforts, and we look forward to serving you in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-15

Great Customer Service

"I spoke with Coby to verify my address and bed frame style. He was so helpful. Grateful he explained that I need a conversion kit for my adjustable base. Definitely 5 stars!!"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your feedback is invaluable and helps us continue to deliver the level of service we pride ourselves on.

Our team is dedicated to providing each customer with a seamless and supportive experience, and we're delighted to hear you felt this commitment during your online order process. We believe in setting the bar high in customer service, and it's reassuring to know we've been successful in your case.

We strive for consistency in excellence and your review reaffirms our commitment to this goal. Thank you once again for acknowledging our efforts, and we look forward to serving you in the future.

Best Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-15

Great so far.

"Charlie was really helpful, made the whole process very easy and pleasant. "


Verified
5/5

2024-02-14

Professional

"Very professional, efficient"


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your feedback is invaluable and helps us continue to deliver the level of service we pride ourselves on.

Our team is dedicated to providing each customer with a seamless and supportive experience, and we're delighted to hear you felt this commitment during your online order process. We believe in setting the bar high in customer service, and it's reassuring to know we've been successful in your case.

We strive for consistency in excellence and your review reaffirms our commitment to this goal. Thank you once again for acknowledging our efforts, and we look forward to serving you in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-14

Great Service

"very nice customer service people "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your experience with us. Your feedback is invaluable and helps us continue to deliver the level of service we pride ourselves on.

Our team is dedicated to providing each customer with a seamless and supportive experience, and we're delighted to hear you felt this commitment during your online order process. We believe in setting the bar high in customer service, and it's reassuring to know we've been successful in your case.

We strive for consistency in excellence and your review reaffirms our commitment to this goal. Thank you once again for acknowledging our efforts, and we look forward to serving you in the future.

Best Regards,
Customer Experience Team”