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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-08

Purchased tv console

"Very professional help. I was able to add full service set up thanks to you customer associate "


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback with us. Your engagement is highly valuable and helps us continue to deliver top-notch service to all our clients.

We take immense pride in maintaining our high standards of quality and speed in service. Our team is committed to providing an exceptional experience for every customer, every time, and we stand by our promise to ensure your satisfaction.

As we move forward, our focus remains on providing consistent excellence, ensuring that our customers always receive the best possible service. Thank you again for your review, . We look forward to serving you in the future.

Warm Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
4/5

2024-02-08

Customer service

"Have not received furniture yet, so only reviewing customer service. Website needed to verify credit card and when I called customer service they was very helpful. "


Verified
5/5

2024-02-08

Just Amazing

"They absolutely have the best customer service I have ever received. Both times I have had to call and verify information, it was just a very good experience. They have my business now just because of that."


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're truly delighted to read your kind words. Thank you for taking the time to share your positive experience.

Our dedicated team is committed to providing exceptional customer service, and it's always rewarding to hear when we've met those high standards. We believe in making each interaction with our customers a memorable one and your review reflects this commitment.

In conclusion, we strive to consistently provide superior service to ensure our customers feel valued and satisfied. We're thrilled to have earned your business and look forward to continuing to serve you with the same level of excellence you've come to expect from us.

With gratitude,
Customer Experience Team”


Verified
5/5

2024-02-07

Love 1 Stop Bedroom

"I called 1 Stop with several questions before I wanted to make my purchase. Morris was very helpful, polite, professional, and eased me into the process of my order. Very pleased."


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're truly delighted to read your kind words. Thank you for taking the time to share your positive experience.

Our dedicated team is committed to providing exceptional customer service, and it's always rewarding to hear when we've met those high standards. We believe in making each interaction with our customers a memorable one and your review reflects this commitment.

In conclusion, we strive to consistently provide superior service to ensure our customers feel valued and satisfied. We're thrilled to have earned your business and look forward to continuing to serve you with the same level of excellence you've come to expect from us.

With gratitude,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-07

Ordering Process!

"So far so good! Ordering was smooth, and follow up so gar has been good. Order ships Feb 16th and we will see how it goes from there! Again, SFSG! Thanks!"


Verified
4/5

2024-02-07

Good

"Service was great! Fast but I did not know that the support system was not included until the purchase. "


Rep reply posted 2024-02-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're delighted to see your positive feedback. Your engagement with us is highly appreciated and we're grateful for your time to share your thoughts.

Our commitment to delivering a seamless customer service experience is unwavering. We strive to maintain a high standard of service, ensuring every interaction is quick, easy, and efficient as that's what our customers deserve.

In conclusion, we believe in setting the benchmark for service excellence. Your review reaffirms our dedication to this mission and we're thrilled to have met your expectations. We look forward to continuing to serve you with the same level of excellence in the future.

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-07

Very friendly

"The customer service with 1 Stop Bedrooms was very fast, friendly, and easy. I highly recommend to anyone!"


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback with us. Your engagement is highly valuable and helps us continue to deliver top-notch service to all our clients.

We take immense pride in maintaining our high standards of quality and speed in service. Our team is committed to providing an exceptional experience for every customer, every time, and we stand by our promise to ensure your satisfaction.

As we move forward, our focus remains on providing consistent excellence, ensuring that our customers always receive the best possible service. Thank you again for your review, . We look forward to serving you in the future.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Great service

"The website was easy to use and the service was great. Highly recommend! "


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Thank you so much for taking the time to share your experience with us. We truly value your input and it's always a pleasure to hear from our customers.

We strive to maintain our commitment to delivering top-notch service, ensuring our customer's experiences are seamless from start to finish. Your feedback is a testament to our team's dedicated efforts in providing excellent service day in, day out.

As we continue to strive for excellence in all that we do, we're delighted to know that your experience with us was a positive one. We look forward to serving you again and continuing to meet your expectations with our unwavering high standards.

Thank you once again for your kind words.

With warm regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Very professional

"Can’t wait to receive my shipment "


Rep reply posted 2024-02-08
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your feedback with us. Your engagement is highly valuable and helps us continue to deliver top-notch service to all our clients.

We take immense pride in maintaining our high standards of quality and speed in service. Our team is committed to providing an exceptional experience for every customer, every time, and we stand by our promise to ensure your satisfaction.

As we move forward, our focus remains on providing consistent excellence, ensuring that our customers always receive the best possible service. Thank you again for your review, . We look forward to serving you in the future.

Warm Regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Great service

"Haven’t received the product yet, but the prices were amazing and the customer service has been great so far! Excited to get the product."


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we want to extend our heartfelt appreciation for taking the time to share your initial impressions. Your engagement is invaluable to us and our community.

Thank you for acknowledging our commitment to providing top-tier customer service. We strive to ensure that every interaction is a testament to our dedication to excellence, and we're pleased to hear that you've experienced this first-hand.

We believe in setting the bar high when it comes to our customer care, and we're confident that you'll find this unwavering standard reflected across all aspects of our operations. Our team is passionate about providing an unparalleled service experience, from the moment you begin considering a purchase to the moment it arrives at your doorstep.

In conclusion, we're delighted to have set a positive tone for your experience with us. Our commitment to service excellence is not an occasional endeavor, but a consistent promise we make to all our valued customers like you. Looking forward to serving you again in the future!

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Return customer

"Any time I find a piece I like, I check 1stop bedrooms first. They are wonderfully priced with great customer service. "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

It's a delight to hear from you, and we appreciate the time you've taken to share your valuable thoughts. Your engagement is of great significance to us.

Our team is devoted to maintaining unwavering high standards in customer service. We take pride in offering top-notch service that complements our affordable pricing, ensuring that every interaction you have with us is nothing short of remarkable.

Thank you once again for acknowledging our consistent excellence in service. We look forward to continuing to serve you with the same level of commitment and dedication that you have come to expect from us.

With warmest regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Amazing customer service and found exactly what I needed!

"I ordered some dining chairs over the phone with Raymond’s assistance. He was extremely friendly and knowledgeable and helped me process the order for our dream chairs in no time at all. I will definitely utilize this site again! Thanks for a great experience!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear from you! Your engagement with our team is truly appreciated and we're grateful for your kind words.

We pride ourselves on delivering top-notch customer service, as demonstrated by Raymond's assistance. Our dedicated team is always ready and eager to help make your buying experience as seamless and enjoyable as possible.

Your positive feedback reaffirms our commitment to maintaining the highest standards of service that you've come to expect from us. We're delighted to know that we've lived up to these expectations.

Thank you once again for recognizing our consistent excellence in customer service. We look forward to serving you again in the future!

Best regards,
Customer Experience Team”


Verified
5/5

2024-02-06

Coby was so helpful!!

"I have been searching for a sectional for months, when I found the one I wanted I called 1 stop and Coby was incredibly helpful and informative!"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're delighted to see your positive feedback! Your willingness to share your experience with our community is genuinely appreciated.

Our team, including Coby, is committed to providing exceptional, informative service to all of our customers. We pride ourselves on maintaining an unwavering standard of excellence, ensuring that every interaction is as helpful and enjoyable as possible.

In conclusion, we continue to uphold our dedication to superior customer service, always aiming to exceed expectations. Your review affirms that we're on the right track. Thank you again for your kind words and we look forward to serving you in the future.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-06

General review

"Helpful and prompt. Was happy that I called customer service."


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your feedback is a valuable contribution that helps us maintain our commitment to delivering top-tier customer experiences.

Our team takes pride in upholding the high standards of customer service that we set for ourselves. We believe in providing unparalleled assistance, ensuring your needs are met efficiently and effectively every time.

In closing, we want to express our gratitude for your recognition of our consistent dedication to service excellence. We take great pride in delivering a level of customer service that not only meets but exceeds expectations. Here's to many more experiences of exceptional service in the future!

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-05

Great Spot for all your furniture needs!

"Raymond was quick to help me with setting up my delivery. Very excited to move into our new home. Thanks! "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive experience with us. Your feedback is a valuable contribution that helps us maintain our commitment to delivering top-tier customer experiences.

Our team takes pride in upholding the high standards of customer service that we set for ourselves. We believe in providing unparalleled assistance, ensuring your needs are met efficiently and effectively every time.

In closing, we want to express our gratitude for your recognition of our consistent dedication to service excellence. We take great pride in delivering a level of customer service that not only meets but exceeds expectations. Here's to many more experiences of exceptional service in the future!

Best Regards,
Customer Experience Team”