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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-04

Willenburg King Bed Set

"We found Morris to be extremely helpful, knowledgeable and professional in all aspects of our discussion with him.
We hope you have more like Morris @ 1Stopbedrrooms!
"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, allow us to extend our appreciation for your time and effort in sharing your experience. Your engagement with us is highly valued.

We are thrilled to hear of your positive interaction as it stands as a testament to our unwavering commitment to providing exceptional customer service. Our team is dedicated to making every encounter special, ensuring our customers feel valued and well-guided.

We pride ourselves on maintaining high standards in customer service, striving to deliver professionalism and courtesy consistently. Your kind words echo the essence of our ethos, and we are glad you've experienced it firsthand.

In conclusion, we see each customer interaction not just as a service, but as an opportunity to uphold our reputation for excellence. We assure you that this level of service is not an exception but the rule here. Thank you again for your recognition.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-04

Excellent Customer Service/Best Bedroom sets Anywhere

"One of the great companies to shop with. The customer service representatives are excellent- very knowledgeable, friendly and helpful. Best prices and selection I have found between local stores or online including Amazon, Wayfair and Overstocks/Bed Bath and Beyond. Love the ability to build your own bedroom set with just the pieces I need. Fantastic!! Second time customer and I will be back for more for our rental property and home. "


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, allow us to extend our appreciation for your time and effort in sharing your experience. Your engagement with us is highly valued.

We are thrilled to hear of your positive interaction as it stands as a testament to our unwavering commitment to providing exceptional customer service. Our team is dedicated to making every encounter special, ensuring our customers feel valued and well-guided.

We pride ourselves on maintaining high standards in customer service, striving to deliver professionalism and courtesy consistently. Your kind words echo the essence of our ethos, and we are glad you've experienced it firsthand.

In conclusion, we see each customer interaction not just as a service, but as an opportunity to uphold our reputation for excellence. We assure you that this level of service is not an exception but the rule here. Thank you again for your recognition.

Best Regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-02-03

Barzini order

"I had a problem placing the order. The gentlemen that returned my call was very helpful, from placing the order to the full explanation of the follow up. I am looking forward to receiving my order. I had read the review on the product and was rated 5 stars, so felt comfortable ordering on line"


Verified
5/5

2024-02-03

Top Tier Furniture Store

"I was in the market for new bedroom furniture and looked at dozens of sets on many sites. The best ones kept being on 1stopbedrooms coincidentally. I called because I had questions and they answered them thoroughly, and were incredibly knowledgeable, helpful, and hooked me up with much needed discounts. Would shop here again and again"


Rep reply posted 2024-02-06
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, allow us to extend our appreciation for your time and effort in sharing your experience. Your engagement with us is highly valued.

We are thrilled to hear of your positive interaction as it stands as a testament to our unwavering commitment to providing exceptional customer service. Our team is dedicated to making every encounter special, ensuring our customers feel valued and well-guided.

We pride ourselves on maintaining high standards in customer service, striving to deliver professionalism and courtesy consistently. Your kind words echo the essence of our ethos, and we are glad you've experienced it firsthand.

In conclusion, we see each customer interaction not just as a service, but as an opportunity to uphold our reputation for excellence. We assure you that this level of service is not an exception but the rule here. Thank you again for your recognition.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-02

Great customer Service

"I dealt with Morris with my order and did a great job helping me put it together! "


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.

Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.

As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.

Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-02

Really easy to work with, quick response time.

"I made multiple calls with inquires and always got a friendly and honest response. After ordering they called to confirm things with my order and explain the process. Very happy so far. "


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.

Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.

As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.

Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-02

Experience

"Excellent customer service! "


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.

Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.

As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.

Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-02

Call for verification

"Quick and good with representative."


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We're thrilled to hear your feedback. Your invaluable engagement with us is greatly appreciated.

Our customer service team consistently strives to exceed expectations, providing exceptional service with kindness and professionalism. It's heartening to know that your experience reflects this commitment.

As a company, we persistently uphold these high standards, ensuring that each interaction is as meaningful and helpful as possible. Your positive review serves as a testament to the quality of service we always aim to deliver.

Thank you for acknowledging our unwavering dedication to excellence in service. We look forward to continuing to serve you with the same level of distinction.

Best Regards.
Customer Experience Team”


Verified
5/5

2024-02-01

Purchase Process

"I have been shopping around quite some time for what I consider the perfect bed for me. I found it on 1stopbedrooms. Not only did I find the perfect bed, but when I failed to initially order a foundation for the mattress, they contacted me to clarify whether or not I had one, or needed to purchase one. I added one to my purchase and then received an upgrade to my delivery process. This was a win-win shopping experience."


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Your thoughtful review is much appreciated. We are always delighted to hear from our customers, and your experience is a testament to our dedication.

Our team is committed to providing unwavering customer service, ensuring that every detail is taken into consideration for a seamless shopping experience. It's through this steadfast dedication that we are able to consistently exceed expectations.

Your experience illustrates our continuous commitment to offering exceptional service. We strive to always deliver a premium shopping experience, making each customer interaction a win-win. Thank you for recognizing our efforts and we look forward to serving you again soon.

With gratitude,
Customer Experience Team”


Verified
5/5

2024-02-01

Easy ordering

"Found the ottoman I needed for my sectional, out of stock everywhere I looked, found it here and it was free shipping!"


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Thank you for taking the time to share your experience with us. Your positive feedback is greatly appreciated and reinforces our commitment to providing exceptional service.

Our team is dedicated to maintaining the highest standards in customer service. We pride ourselves on our ability to meet our customers' needs, even when it comes to hard-to-find items.

Your experience showcases our consistent dedication to excellence. We strive to ensure that every customer walks away feeling satisfied, knowing that they've found exactly what they were looking for.

Thanks again for your kind words and we look forward to continuing to serve you in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-01

Dining Room Purchase

"I spent hours and hours looking at dining room sets to no avail. I found this online store and the furniture is beautiful and reasonably priced. Customer service was fabulous and each person I spoke with was friendly and accommodating. "


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Thank you for taking the time to share your delightful experience. We are truly appreciative of the trust you placed in us and the wonderful feedback you've provided.

Your positive remarks are a testament to our unwavering commitment to deliver unparalleled customer service. We take immense pride in our team, who consistently strives to go above and beyond in ensuring each customer feels valued and satisfied.

In conclusion, we will always strive to maintain our high standards and continue to deliver the excellence in service that our customers have come to expect from us. Thank you once again for your kind words, and for being a valued part of our journey.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-02-01

Excellent Customer Service

"I had a previous order not received by the shipper. 1stopbedrooms has excellent claims and customer service reps. I was assisted in repurchasing my items and the process although not ideal (shipper error) was made easy and seamless by customer service. Thank you. "


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to share your experience with us. Your engagement and feedback are invaluable to our ongoing commitment to deliver the best possible service.

At the heart of our operations, we have an unwavering commitment to providing an exceptional level of service. We are steadfast in our mission to ensure every interaction is handled with the utmost care and professionalism. Our dedicated team of customer service representatives is always ready to make any process seamless and effortless.

To conclude, we see each review as a testimony of our consistent commitment to excellence in service. Rest assured, we will continue to uphold these high standards in all future interactions.

Thank you once again for your kind words.

Best regards.
Customer Experience Team”


Verified
5/5

2024-02-01

Very polite listened well

"He was very polite listened and responded appropriately "


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We deeply appreciate your acknowledgement and are gratified to hear about your positive experience.

Your engagement truly matters to us. Your feedback is a testament to our team's commitment to delivering exceptional service, which we hold as a cornerstone of our values. Rest assured, we continually strive to uphold these high standards for every interaction.

We take immense pride in our consistent track record of delivering excellent service. It's customers like you who inspire us to maintain our commitment to excellence, day in and day out.

Thank you once again for your kind words.

Warm regards,
Customer Experience Team”


Verified
5/5

2024-02-01

Great

"Great customer service waiting for couch"


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your positive feedback. Thank you for taking the time to share your thoughts with us.

Our mission is always to provide you with the best service possible. We pride ourselves on delivering an experience marked by professionalism and respect, ensuring your every interaction with us exceeds expectations.

Your commendation serves as a strong testament to the unwavering commitment we uphold in maintaining a high standard of service. We are delighted to hear that our team has made your experience a memorable one.

In conclusion, we are dedicated to ensuring a consistently exceptional service, and it's always wonderful to hear from our satisfied customers. Thank you for choosing us and for your continued support.

Best,
Customer Experience Team”


Verified
5/5

2024-02-01

Morris is the best

"So I went into Ashley show room here in Los Angeles, and found a sofa that I loved. I just happen to find 1stop bedrooms online..WOW the same exact sofa for over 30% less… best part was that Morris was nice, knowledgeable, and no games
AWESOME guy and purchase
"


Rep reply posted 2024-02-02
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your delightful experience with us. Your engagement and feedback are truly invaluable.

Our team is committed to upholding the highest level of service and ensuring our customers feel valued and satisfied. It's wonderful to hear that you experienced this firsthand with Morris, who embodies our ethos of professionalism and integrity.

We take great pride in consistently delivering excellence, and your positive review is a testament to that. We look forward to continuing to serve you and others with the same commitment to quality and service.

Thank you once again for your kind words.

Best Regards.
Customer Experience Team”