"Charlie was very helpful and knowledgeable and walked me through the process, and made sure I understood everything, I liked that alot!
Thanks!"
"Great customer service, patience, and opportunistic in giving customers great experience."
“Dear Michael,
Thank you for taking the time to share your thoughts with us. We greatly appreciate your positive feedback, and we're pleased to hear about your satisfaction with our service.
We hold ourselves to an uncompromising level of excellence, and it's always our mission to provide a superior customer experience that is not only memorable but also exceeds expectations. We believe in going the extra mile for all our customers, ensuring that each interaction is filled with patience, understanding, and a dedication to optimal service delivery.
Your feedback reaffirms the hard work we put into maintaining our high standards. We will continue to uphold this level of service that you and all our customers deserve, consistently striving for excellence.
Thank you once again for your kind words, Michael. We look forward to maintaining our commitment to exceptional service in all our future interactions.
Best Regards,
Customer Experience Team”
"I looked at everything regarding pub tables online for over a week. I kept coming back to 1StopBedrooms Pub Table & Chairs . . . I ordered the set. Absolutely a quality piece of furniture! Solid wood and what a great addition to our Great Room! The whole family keeps sitting at the table and eating - despite the full table in the kitchen area with 6 chairs! They love it! We set that corner of the room up like a pub - with steins, etc. Very cool! So happy with this purchase! If you are looking for a pub table & chairs (bar height) - this is THE set! "
“Dear Tracey,
We truly appreciate you taking the time to share your wonderful experience with us. Your engagement in the process adds so much value and helps us continue to strive for excellence.
Our unwavering commitment to quality is at the heart of everything we do. Ensuring that our customers receive only the best, from browsing our website to the final set up at home, is a priority for us. We take immense pride in offering high-quality furniture that brings joy and comfort to your home.
We're elated to hear that your new pub table and chairs have become such a beloved addition to your Great Room. Stories like yours are the reason we do what we do with such passion and dedication.
Thank you once again for your kind words and for being an integral part of our journey towards offering consistently excellent service.
Best Regards,
Customer Experience Team”
"Coby did a great job taking our order and explaining the ordering and shipping processes as well as offering the stain guard protection. "
“Dear Marlon,
We sincerely appreciate you taking the time to share your experience with us. Your feedback is highly valued and it's always a pleasure to hear from our esteemed customers.
Our team is dedicated to providing top-tier service at all times, ensuring a seamless experience from the moment you place your order to the final delivery. Coby's assistance in detailing the process and suggesting relevant additions like the stain guard protection reflects our commitment to this standard.
In conclusion, we are honored to have met your expectations, reinforcing our narrative of delivering consistent excellence in service. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team”
"Appreciate them taking the time to go the extra step. "
“Dear Michael,
Your kind words are truly appreciated. Your engagement with us is not just valued, but it's what drives us to continue our work each day.
In our commitment to delivering exceptional service, we strive to exceed expectations at every opportunity. Our philosophy revolves around a customer-focused approach, marked by attention to detail, proactiveness, and of course, always going the extra mile.
As we move forward, we promise to remain steadfast in our pursuit of service excellence. Your positive experiences are a testament to the consistent high standards that define us. Thank you once again for acknowledging our efforts, and we look forward to serving you in the future.
Warm Regards,
Customer Experience Team”
"I just made my first purchase with this company. Can't wait to get my new furniture. It feels like a lifetime ago since Hurricane Ian destroyed my home and belongings. Thank you!"
“Dear Diana,
We truly appreciate you taking the time to share your experience with us. Your engagement enriches our community and we're honored by your trust in making us a part of your journey.
Our team is dedicated to maintaining the highest standards of customer service, ensuring each and every interaction is seamless, satisfying, and memorable. We are steadfast in our commitment to provide the utmost in quality and service.
Thank you again for your support and for being a valued customer. We are committed to consistently delivering excellence in our service, creating happy experiences for wonderful customers like you.
Best Regards,
Customer Experience Team”
"My original order for a China Hutch buffet was canceled due to that item being sold out. Joe, the 1stopbedrooms rep assisted me in finding a more than comparable one that was actually more affordable and nicer than the original one. I am very grateful for his help. After just recently moving, if all goes well with the new order, I plan on using 1stopbedrooms in the future for furnishing my new home."
“Dear Kenneth,
We appreciate you taking the time to share your experience with us. Your feedback is integral to our collective journey, and we're thrilled that your engagement with our team has been positive.
Our aim is to consistently deliver top-notch service, and we're glad to hear that we've lived up to this promise during your recent interaction. We take pride in our dedicated team members who go the extra mile to ensure our customers are presented with options that best suit their needs and budget.
As we move forward, we continue to set our sights high, striving for nothing less than exceptional service for each customer, every time. Your satisfaction is testament to our unwavering commitment in this regard.
Thank you once more, Kenneth. We look forward to being your trusted choice for home furnishings for many years to come.
Warm regards,
Customer Experience Team”
"Not delivered yet but order review went well with John!"
"I’m am a repeat customer from mid Illinois and I truly appreciate their customer support and service!!"
“Dear Mike,
We're delighted to see your review and truly appreciate your continued trust in our services. Your ongoing engagement with us enhances the robust community we've been striving to build.
Our commitment to providing unparalleled customer support and service is unwavering. We take immense pride in meeting the high standards we've set for ourselves, ensuring that every interaction with us is a positive one.
In conclusion, it's reviews like yours that reinforce our reputation for consistent excellence. We're proud to serve customers like you who appreciate our dedication to exceptional service.
Thank you again for your kind words, Mike. We look forward to continuing to serve you.
Best Regards,
Customer Experience Team”
"We wanted a particular living room set. We found it in store but decided to see if we could find it cheaper elsewhere. On a whim, we decided to check here and not o ly did they have the furniture, it was nearly 2k cheaper. Plus they deliver and set it up. AND they offer military discount! "
“Dear Kenneth,
We greatly appreciate you taking the time to share your experience with us. Your engagement is invaluable and we're delighted to hear about your satisfactory experience.
Our commitment to providing high-quality furniture at unbeatable prices, alongside our dedicated customer service, is unwavering. We take pride in ensuring every customer receives the personalized care they deserve, from the moment they walk in our doors to the full setup of their favorite living room set at home.
We remain steadfast in our mission to deliver uncompromising quality and service to all our customers. Your review is a testament to our consistent excellence in service and we look forward to continuing to exceed your expectations.
With gratitude,
Customer Experience Team”
"Great Customer Service. Quick and painless!"
“Dear Mercedes,
We're truly appreciative of your time and effort to share your positive experience with us. Your engagement helps us maintain the momentum in our endeavor to serve our valued customers like you.
We pride ourselves on the high standards that we've set in customer service. Our team is constantly committed to ensuring the process is smooth and efficient, making every interaction a memorable one.
In conclusion, we hold fast to our long-standing commitment to service excellence. It's heartening to know that you have experienced this firsthand. We promise to continue providing the same level of service that you've come to appreciate.
Thank you once again, Mercedes, for your glowing review. We look forward to serving you in the future.
Best Regards,
Customer Experience Team”
"Very simple, got exactly what I wanted with no pressure for added expenses in less than 10 minutes."
"I was having trouble ordering online. One quick phone call and I was connected with a well spoken, mannerly guy named Cody. He made my day!!!"
“Dear Sandy,
Firstly, we would like to extend our heartfelt appreciation for taking the time to share your feedback. Your engagement truly adds value to our community and we are grateful for it.
Our team is committed to providing outstanding customer service each and every time you interact with us, consistently striving to exceed your expectations. The dedication and professionalism of our staff, as you've experienced, is a testament to this.
We are proud of the level of excellence that our team embodies, and your kind words affirm our undeviating commitment to providing unparalleled service. We look forward to serving you again and delivering the exceptional experience that you've come to expect from us.
Warm Regards,
Customer Experience Team”
"Everything was good!! Wonderful place to buy furniture "
“Dear Thomas,
Thank you for sharing your wonderful experience with us. We genuinely appreciate the time you took to engage and provide feedback.
Every day, we strive to maintain a high standard of service, ensuring that all our customers feel welcome and satisfied with their purchases. Your positive review is a testament to the hard work and dedication we put into offering the best experience possible.
In conclusion, your support and feedback like yours ensure that we continue to deliver impeccable service consistently. We are delighted to have met your expectations and look forward to serving you again soon.
Best regards,
Customer Experience Team”
"Rep called to confirm order and made sure everything is correct. Also helped me out with a few other things. Said I needed a $150 mattress support since I only had a foam mattress and no box spring, the rep offered a discount but then offered it for free since I was a new customer. After I received my order over a month wait, there was no support system included , company tried saying the bed came with one but that’s for a box spring. Company will not own up to their mistake and will not credit me the cost of a mattress support that I must now buy. "
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Scott,
We truly appreciate you taking the time to share your experience with us. Your feedback makes our day!
Our team is committed to providing exceptional service, and it is always our pleasure to guide our valued customers through their journey with us. We take pride in our knowledgeable staff, like Charlie, who are always ready to ensure comprehensive understanding for everyone we serve.
Thank you once again for your kind words. Rest assured, we will continue to uphold the high standards that we've set in the industry. Your satisfaction is our motivation to consistently deliver top-notch service.
We look forward to serving you again with the same level of excellence you've come to expect from us.
Best Regards,
Customer Experience Team”