"Great service and will come back!"
"I reached out to 1Stop to verify my shipping address, and Charlie, the customer service representative, was very helpful."
“Dear Cassi,
We sincerely appreciate you taking the time to share your experience with us. Your engagement is not just valued, but also cherished.
As a team, we are committed to delivering nothing short of exceptional customer service. It's delightful to hear that Charlie was able to provide the assistance you needed. This is a testament to our unwavering dedication to maintaining the highest standards of service.
In conclusion, our commitment to you, and all our customers, is to consistently provide an excellent service experience. Your feedback is a clear indicator that we continue to uphold this pledge.
Thank you once again for your kind words, Cassi.
Best,
Customer Experience Team”
"Still waiting on my order but so far they have been great to deal with!"
“Dear Emily,
We appreciate your kind words and the time you've taken to share your experience with us. Your engagement truly means a lot to us.
We are proud of the service standards we've set - they reflect our unwavering commitment to ensuring every customer interaction is a positive one. Our team is dedicated to upholding these standards at all times, providing the excellent service you deserve.
Thank you once again for your feedback. Rest assured, your experience is a testament to our constant pursuit of excellence in customer service. We will continue to strive for nothing less in all our interactions.
Best Regards,
Customer Experience Team”
"1 stop has been fabulous! From the first time I purchased up until just recently when I had to file a claim on a broken zipper. Customer service has been second to none! "
“Dear Rachimi,
We truly appreciate your kind words and the time you took to share your experience with us.
Your engagement is greatly valued and it's reviews like yours that fuel our commitment to providing outstanding service. We take pride in our steadfast dedication to ensuring every interaction you have with us is a positive one.
Our team consistently strives to exceed expectations and maintain the highest standards of customer service. This is not a task we take lightly; it is woven into the fabric of our company culture.
Thank you once again for being a part of our story of unwavering service excellence. We look forward to serving you in the future with the same high-quality service that you've come to expect.
With gratitude,
Customer Experience Team”
"I am a delighted customer. In 2020, I purchased a sofa from 1StopBedrooms. They flawlessly delivered the couch. It was wrapped and covered in clear plastic, absent of stains, and in excellent condition. My beautiful sofa has received great compliments from family and friends. My experience with this company has made me a repeat customer. I purchased a beautiful antique living room set when I relocated from Georgia to Nevada. The customer care associate, Raymond, was knowledgeable and professional. I could not asked for more for 1StopBedroom."
"Was having trouble placing order, they had it done in no time"
“Dear Gay,
We truly appreciate you taking some of your valuable time to share your experience with us. Your engagement is immensely valued.
Our team is dedicated to providing the highest standards of service, ensuring every engagement with us is as seamless and efficient as possible. This is our unwavering commitment, one we uphold with pride and diligence.
We're thrilled to have been able to assist you and assure you that this level of service is our norm, not the exception. Thank you for acknowledging our consistency in delivering excellent service.
Best regards,
Customer Experience Team”
"I found the best prices at 1 stop bedroom - checked dozens of suppliers, they also had the fastest shipping and best customer service."
“Dear Pedro,
We sincerely appreciate your kind words and are delighted to hear about your positive experience. Your feedback is invaluable to us.
Thank you for acknowledging our commitment to providing excellent customer service. We strive to maintain our high standards in all aspects of our operation, ensuring that our customers always receive the best prices, swift delivery, and exemplary service.
Your satisfaction is a testament to our ongoing efforts to uphold these standards consistently. We're proud to have been able to meet your expectations and will continue to provide the superior service you've come to expect.
Warm Regards,
Customer Experience Team”
"Raymond was super helpful in my purchase. Really friendly and made the process very simple."
“Dear Michael,
We greatly appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
Delivering top-notch customer service is a cornerstone of our company ethos. We deeply believe in ensuring all our customers are met with a friendly and straightforward shopping process, just as you experienced with Raymond.
We are proud to consistently offer this level of excellence to all our customers. Your experience is a testament to our ongoing dedication to providing outstanding service. Thank you again for your commendation, and we look forward to serving you in the future.
Best Regards.
Customer Experience Team”
"Prices are great, selection good. I show a ship by date, then got a call 6 days after that date to confirm my address, so the expected receive by date is at least a week behind the expected date. I can update the review requested once I receive the items."
"Agent was extremely helpful and in a great mood. Was able to resolve issue while being very professional "
“Dear Cody,
Your kind words truly brightened our day! We're grateful you took the time to share your experience with us.
We take immense pride in our dedicated and professional team who are committed to delivering an exceptional level of service. It's always our goal to provide help with a smile, and we're delighted to hear that this came across during your interaction.
In our pursuit of service excellence, we maintain an unwavering commitment to uphold the highest standards. Your positive feedback affirms that we are successfully accomplishing this.
Thank you, once again, Cody. It's reviews like yours that remind us why we strive for consistent excellence in all aspects of our service. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team”
"The furniture is great for the price and the customer service team are super nice which was refreshing "
“Dear Marie,
We're delighted to hear from you! Thank you for taking the time to share your wonderful experience with us.
Your kind words are a testament to the unwavering dedication we have towards ensuring a seamless customer experience. Our team, with their consistent commitment to excellence, always strive to deliver not only quality products but also excellent service that makes a difference.
Your satisfaction is of paramount importance to us, and we're proud to have met your expectations. We promise to uphold this level of service and ensure that every interaction you have with us is as delightful as the one you shared in your review.
Thank you once again for your kind words and we look forward to serving you in the future.
Best regards,
Customer Experience Team”
"He was a great help and didn’t try to over sell me and made sure I got what I needed"
“Dear Thomas,
Firstly, we sincerely appreciate your recent engagement and the time you've taken to share your positive experience. Your feedback is invaluable to us.
We pride ourselves on maintaining high standards in customer service. Our dedicated team is steadfast in ensuring that every interaction is guided by integrity and a genuine desire to meet the needs of our customers without unnecessary extras.
Your commendation is a testament to our continuous commitment to service excellence. We look forward to providing you, and all our valued customers, with consistently outstanding service in the future.
Thank you once again for your kind words, Thomas.
Best Regards.
Customer Experience Team”
"The product arrived badly damaged. One drawer is sprung from the rail and does not work. Another drawer does not close properly. The right panel does not form a true square corner. Box had zero damage so this is a manufacturing issue. Customer service has not resolved this despite photos showing visible damage that is beyond repair. Shipping and delivery took longer than promised and when product arrived it is unusable. Do not purchase this product or use this company"
"We did not get our furniture for thanksgiving as promised. But Neil reached out to us and helped us get delivery on Nov. 30.
He also helped me with questions on where to find all the parts and put it all together. He always kept in contact which I appreciate because these days good customer service is hard to get. Thanks Neil
Katie and Mike"
"I was searching for new living room, couches, and I just happen to come across one bedroom website and it had the couches I wanted for a good price. I did have to wait about three weeks for my order to be sent and another week for delivery but I expected this due to the fact that the product was coming from overseas."
“Dear Aaron,
We appreciate you taking the time to share your experience with us. Your engagement and feedback are vital to our ongoing pursuit of excellence.
Here at our company, we're committed to delivering top-notch customer service, ensuring every detail of your journey with us is nothing short of exceptional. Our team works tirelessly to provide quality products, competitive prices, and a seamless process from order to delivery, no matter where in the world you are.
Thank you for your trust and for choosing us for your living room upgrade. We look forward to continuing to serve you with the same unwavering dedication and commitment to excellence that has become our hallmark.
Best Regards,
Customer Experience Team”
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Landon,
We're delighted to see your review, and we sincerely appreciate you taking the time to share your experience with us. Your engagement is genuinely appreciated.
We are committed to consistently delivering the highest standards of service to ensure all our customers leave with a feeling of satisfaction similar to yours. Your encouraging words certainly affirm our dedication to this endeavor.
Once again, thank you for recognizing our efforts. We believe in the power of great service and will continue to strive for excellence in every interaction. Looking forward to your next visit!
Best Regards.
Customer Experience Team”