"Overall the service experience was very good - I bought a pair of their premiums and was very satisfied, however the button came off most recent pair that i bought on the first day"
"Great product, fast delivery"
"Fantastic for the price. Couldn't be happier with how the jeans look and totally acceptable construction."
"Return delivery fee should be free. How can you encourage people to try out your product if it is a burden for them to return it?"
"I enjoyed my entire shopping experience on 20Jeans' website and I received my clothing in time for my event. Thanks 20Jeans!!!!"
"Always excellent service from 20jeans"
"Order arrived on time. The jeans fit very well. Would definitely order again!"
"Jeans fit amazing. I'll be ordering again"
"I liked their story and site. And it was an easy experience. I've already recommended the denim to several friends and clients. "
"Ordered two pair of "premium denim" jeans and one shirt. Received my order and found one pair of jeans to be damaged. When I tried to return the items, 20Jeans tried to tell me that I was at fault for the damage. After much protest, I was finally able to obtain a full refund of what I paid for the items, BUT ONLY because I was a first-time customer. (Buyer beware: their return policy does not allow for refunds if you're not a first-time customer.) Regardless, aside from purchasing a pair of jeans I need for a wedding, I won't be buying from 20Jeans again. Customers shouldn't be treated like I was, period."
"Shipping was quick. I was a little dissatisfied with the quality of the product, but for the price, I really can't complain. I ordered a second pair of jeans shortly after my first pair arrived. They sent me the wrong jeans the second time. Their return policy kind of sucks. It was their error, and I have to pay to ship them back, and then I receive store credit. There are no exchanges :("
"Wasn't crazy about paying for S&H. Otherwise was a good experience."
"Product came super fast and quality was great! Loved them so much that I bought another pair the day these arrived!"
"Jeans were small, but the return policy is not very customer friendly. You have to absorb the cost of shipping on both ends? Poor retail practice. Will not order from here again."
"It took few hours to break into it. Looks great and fits great!"