"We were dashing to meet a strict deadline and called to ask some last min questions. Tim was fantastic-- very patient and very responsive to our needs. He immediately asked us to email him the artwork and checked for resolution. We had to resent and he again immediately looked at the files and helped approve. Very happy with the customer service. Can't wait to get our product!"

"GREAT EXPERIENCE. WAS ABLE TO EFFICIENTLY REORDER THE WRISTBANDS WITH A COUPLE TWEAKS IN THE NEW ORDER"

"Walter was really helpful in placing my order for me. He was fast, efficient and courteous. Great job, Walter!"

"Their website is so easy to search and I love their products! The cheapest but still quality can koozies I've found. Love it!"

"Great all around experience from 24 Hour Wristbands! Will continue to shop here for EVERYTHING customizable! Fast shipping times and incredible checkout experience!"

"What more do you need? Everything I've purchased from here has been great. "

" Excited about getting my product. "

"I have been very impressed so far with this company and Arnold. He was able to answer all my questions I had about my proof before ordering. I am excited to receive my product. "

"I needed to recreate an order from a couple of years ago and didn't have the first idea how to begin. Service representative Chad got the order placed in under 5 minutes. Great service is hard to find today, so this company should hang onto this young man! Thanks, Chad!"

"I placed an order in September 2017 and sent art with an error. My fault, and I accepted the wrist bands with no issues.

I placed a new order in June 2018. I wanted the same wrist bands, so I was careful to send new art. When I received my wristbands they were wrong!! Someone had pulled the art from the 2017 order and used that instead. I submitted a support ticket three days after getting the order, showing pictures of the incorrect wrist bands, the order screen, and the images of the art I supplied - all downloaded from their site. I got a reply back about a week later saying the wrist bands were printed in the correct font color and I had no claim. My issue was not the font color, it was 24hourwristband using old art - not the new art I had supplied.

I called to speak with a rep. The first thing I was told was that claims had to be made in a seven day period. I referred him to the support ticket that showed my original claim. I was told that I was wrong and that they had been printed right - even though I could see the art in the order history (on their system!!) did not match my finished product.

Their customer service is terrible, and if there is a mistake on an order - they WILL NOT fix it. DO NOT USE!!!!!!!!

UPDATE
I have received my new order and things look exactly as they should have the first time. The final quality was great, the experience was terrible."

"Having just hung up the phone with our National Sales Director who said to me:
"I wish we could have more coolies for our next show this weekend", I promptly got on the 24hourwristbands.com website and the Chat Agent Tony walked me right through the reorder process. Voila - 5 minutes later my National Sales Director's wish was take care of!! Thank you SO much!
Laurie M. Smith, Concepts Earrings for Sensitive Ears"

"I reached out to the online chat option when looking for a past invoice for our company from 2016. Steven was very prompt and kind. He was able to find the old invoice with ease and this has truly helped me out. No wait time either which is amazing! "

"Steven and all his other colleagues have been absolute stars. Excellent communication, answers to all queries, friendliness and responsiveness. I look forward to seeing the final product.

"

"This was my first time ordering on this site and I had some questions. I clicked the chat button and I got Adam. He was very helpful and talked me through questions I had. He stayed right there and made sure that I got what I needed. I will definitely be back for more wristbands. "

"The rep allowed me to email my work and he sent to to printer. He was excellent "