"We're getting married Friday August 24, 2018. I called 24 hour wristbands late in the evening on August 1st. I spoke to Stan & he was so accommodating & helpful. So far I am VERY pleased! Thank you!!!!! "

"The total shown in my cart before I clicked "place order" was different from the amount charged to my credit card. I think that's a dangerous (and maybe illegal?) business practice. This was not an accidental overcharge. The company charged more than they said they would.

My customer service experience was 5 stars, as Thomas worked to make sure that extra charge would be refunded. Thank you, Thomas. "

"easy to order, purchase and looks like a winner!"

"All I wanted was to get my 5 bucks off but forgot to put in the code when I ordered. no one responded to the chat, and the guy on the phone immediately said he couldn't help me, but asked fo the code which I couldn't remember. Come on, FIVE BUCKS and I have to go through the third degree? It should be enough that I remembered it was due me. BUt, if causing a $360 customer a hassle over 5 dollars is the way you want to do business. So be it. you just won't be getting mine in the future."

"I had no problem placing my order since this was my first time using this company, and the products and pricing is great. You have to try them !!!
Harriette"

"Walter was able to assist me in a quick turnaround order for four different orders of wristbands. He was entirely accommodating and so kind over the phone! He was truly is a standout rep when it comes to customer service and knowledge about the products. If there’s any chance for a pay increase for him, he deserves it without a shadow of a doubt! Thank you for all your help, Walter! "

"Richard was polite, prompt and professional. We were happy with the service provided. "

"Ethan was incredibly helpful during our chat when I had a question about processing and shipping time! Put me at ease when I had been very worried earlier. Thank you!"

"Mark was so professional and helpful."

"Richard was great! Thank you for your help. "

"Quick and easy to design. Our people are going to love these Koozies!
"

"Ordering was simple and the choice of options was broad.
I loved that they gave a choice between manufacturing in China or the US!

Looking forward to receiving my wrist bands as they were terrific the first time I ordered!"

"Great service and products as always"

"Very informative and helpful. Really enjoyed working with him on this project. Enjoyed it very much! "

"I placed an order for 100 tote bags on 07/18/2018, which had a 5 day production setup time and I paid $25.30 for 4 days shipping. So one would assume I should receive my order in around 9 business days or so. With non business days we were comfortable assuming around 2 weeks to get our order. We received and approved our proof inside 24 hours which made it seem things were off to a good start. We got a call a day or two after due to supply issues for the color we ordered but to make things simple we accepted them changing our color from gray to white for our logo to keep things moving as it should and not delay the process. 9 days after placing our order we get a call from them stating that if we want to keep our delivery day of 08/03/2018 we would have to pay an additional $23 for shipping. So some how they are not meeting the date their system provides when an order is placed and the customer is going to be charged additional money? At this point we are done being easy and refused to pay any additional money when we had already paid $25.30 for 4 day shipping and expressed our concerns with the whole experience with the customer service rep who called. He seemed to understand, reassured me that our experience is important and that they would move forward with delivering our order on 08/03/2018 at no additional cost to us. Exactly how any reputable company interested in continuing to grow a relationship with a large company that would have resulted in future orders of a larger scale had this first impression gone well. Unfortunately they decided to call me again yesterday on 07/30/2018 to now let me know that they will not be able to deliver our order on 08/03/2018 and that if we would like to keep our 08/07/2018 delivery date we would be required to pay $23. At this point I feel like I am on some bad reality tv showed and being pranked so I laughed at the guy and once again let him know we have already paid $25.30 for shipping and would not be paying any additional money for shipping. I am unable to comment on the quality of their product as it has not been seen yet, but I can tell you that if you have a deadline to meet, expect them to deliver on any spoken promises, or want to deal with anyone semi-capable of doing right by the customer then you need to go elsewhere for your order."