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Product & services pricing
4.54/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.03/5
Customer service:
4.59/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2020-01-10

Great service

"great products and prices. easy to order. i will be ordering again from here."

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Verified
5/5

2020-01-10

"Easy to use and great customer service!"

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Verified
5/5

2020-01-09

Excellent!

"Easy design elements, great color options and pricing! Looking forward to seeing the product."


Verified
1/5

2020-01-09

Awful Customer Service and Product

"Terrible customer service and product. Ordered 2 1/2 inch wristbands. One in a green camo color with debossed ink. Received the wristband and the band is mostly black and it's difficult to read the wording. It looked very different from the proof I approved. I contacted customer service, sent them 2 pictures, and they told me that their terms and agreements state that the colors may not be what you approved online. They also told me they could read the printing fine. They would do nothing for me. I would have been happy with a replacement in a lighter color but nothing.

I've also ordered from them in the past and have had several wristbands just split on me when I'm trying to take them on or off and I have thin wrists.

Garbage company and customer service. Spread the word
"

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Rep reply posted 2020-01-21
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Hello Customer,

We reached out to you on 1/9 via direct messaging inquiring your order number but have unfortunately not heard back from you. Please be noted that per agreed terms, All swirl type wristbands will give a random mix of colors that result from the colors that are selected. For example: Yellow and Blue swirl will have some Green mixed in the band. This effect can not be controlled and is not considered to be defective. Since camo had black in it which is a dominant color, the overall mix thus turned our darker than may be expected. For more contrasting bands, we recommend you opt for ink injected bands with a bright imprint color that will look striking on dark bands. We hope we were able to clarify.

Regards.”


Verified
5/5

2020-01-08

Koozies

"The ordering was very easy!"

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Verified
5/5

2020-01-08

Wonderful

"Easy and great! 10/10 would order again"

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Verified
5/5

2020-01-07

Fourth order with 24HW. Excellent products for your dollar!

"Easy to order. Shipping on orders is quick. A+"

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Verified
5/5

2020-01-07

Excellent Service!

"Lowest prices on blank coosies!! I'm able to provide a wide range of colors for the most competitive price in my area!!! 100% my go to place for the best and fastest service!! "

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Verified
5/5

2020-01-07

Always easy to order here

"We always buy from here A+"

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Verified
5/5

2020-01-07

Matthew saved the day!

"Matthew was incredibly helpful. I needed buttons ASAP and he was able to work with his team to make sure I could have them tomorrow (even though we were past the deadline for that delivery). His service was great and he gave really good advice. "

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Verified
5/5

2020-01-07

Great Service

"I haven't received my products yet, but so far, the design was easy and checkout very straightforward."

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Verified
1/5

2020-01-06

Beware if you're on a tight deadline

"Beware! This company wants you to believe they will rush production and shipping - but if you're on a tight deadline - you should honestly look elsewhere. I placed a large order (over $1,500) after being ensured by customer service representatives Anthony and Matthew that it would arrive by my deadline. I called to check the status every day of that week, and was continuously told it would make it to me on time. THE DAY BEFORE my deadline I received a message to apologize that they would not make my deadline. They had full knowledge of my deadline for 7 days at that point. I feel the customer service at 24Hour Wristbands is completely unreliable. They really dropped the ball on my project and I am waiting for their response on when I can expect a full refund. Terrible experience!"

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Rep reply posted 2020-01-09
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Hello Customer,

We humbly apologize for the inconvenience caused. As per your request, your order has been fully cancelled and full refund have been issued accordingly. Please check your balance or with your bank as required. Thank you.

Regards.”


Verified
5/5

2020-01-05

"ordering was fast and easy!"

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Verified
5/5

2020-01-04

Easy Process

"It was easy to set up and order"

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Verified
5/5

2020-01-04

5 STARS

"Been a customer for years now never had any issuses great job guys. Thank you."

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