ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.54/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.03/5
Customer service:
4.59/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2020-01-03

24hour service!

"THANK YOU to the phone and Chat responders! I don't have a lot of technical experience, and they were attentive and helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-01-02

Easy ordering, great prices!

"Ordering is super simple, with help available quickly with the chat option. The prices are the best I've found. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-31

Great Website

"Stress free ordering. Simple and to the point. Great Service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-30

As a small 501c3 business, when I put my products on the table they have the big business professional look.

"My experience has been nothing less than 5 stars."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-12-30

Poor business practices.

"We have ordered wristbands for a long time from them. They haven't always been perfect but we have given them grace. Our most recent order was the complete wrong size. Since we buy in bulk we don't always check the order immediately. After a couple of weeks, we opened the box and realized the mistake. As any reasonable person would, we reached out to them to let them know of THEIR mistake only to be told that we have passed the 7 days we have to file a claim and that they would not be making this right. We have spent way too much with this company over the course of time to be treated like this and that's why we will never do business with them again. Buyer BEWARE!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-01-07
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Hello Customer,

As per the website, the tyvek bands are 8.5" Circumference x 3/4" Height overall. Our tyvek wristbands are not tabless - the liner tab will need to be detached and removed to expose the adhesive closure. Products that have minor imperfections visually or in size are not considered defective or flawed. Please be noted that per agreed terms, If you receive merchandise that you believe is defective or of unacceptable print quality, you can use our online ticketing system to send us at least three pictures or more of the product within 7 days of delivery. Please provide pictures from different angles for a clear verification. We will have a Claims Representative to review the issue. Any requests for a remake or refund past 7 days after delivery will be denied. As these are promotional products, there is a time limit to filing a claim regarding the product. We hope we were able to clarify and humbl apologize for any inconvenience.

Regards.”


Verified
5/5

2019-12-27

4th year ordering

"Always arrived timely. Made an adjustment when called about the $15 extra fee for the"Free" 100 wristbands when I didn't see anything about it the first time I was charged. Glad there was an option to have "American Made"."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-12-25

It was very simple and great

"It was very simple it was so easy to find what I needed and it walked me through everything it was so simple can't wait to get my bracelets"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-19

Great Service!

"MATTHEW in customer service noticed an issue with the resolution of my artwork. He quickly reached out to me and helped me resolve my issue. As a business owner myself, I am always impressed with superior customer service....and I certainly received it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-18

Perfect !

"Super ! Have used several times for event wristbands... Love them...compliments always !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-17

Matthew was awesome!

"I placed my order with ease with Matthew! Thanks so much! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-16

Custom Napkins

"Easy to design and order. "


Verified
5/5

2019-12-15

GREAT

"EAST TO ORDER GREAT WEBSITE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-14

Love the LANYARDS~!!~ Perfect for my business and my home

"Great product and just the right price. I can have my house and car keys right on my lanyard and never forget them in the car! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-13

Wrist bands

"Matthew was very helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-13

Matthew was awesome!

"Matthew was so helpful! I am a repeat customer and I always call customer service to re-order my materials. Matthew was great to work with! He made sure that I was aware of the shipping dates and that I would receive my order when I needed it. He also showed appreciation for my repeat business which is awesome!"

Detailed Review Benchmark + -
Pricing of products and services