"This is the second time we are ordering, and I will be ordering again. "
"Highly recommend going with another service. Their "rush" service is not guaranteed. I placed order - was told guaranteed by a certain date and delivered the following week - after the event - so the product was no longer needed. They provided no assistance in making right other than to say they would waive the rush fee. "
"not only a high quality product but great customer service and fast shipping"
"Jay was incredible! He was super attentive and helpful and made the entire experience a breeze!! He was really nice and personable and I would recommend everyone come to this company for their various printed needs."
"We have loved everything about working with 24 hour wristbands! The options to design from scratch or to use a template, to the production & shipping times with cost options are all so convenient. Also, the first time we ordered they called us to get more information about our logo. Also, being a business, where the ordering person is different from the billing person, they needed an authorization from my boss before proceeding, so ensure security of the purchase! Their service is great & the products we have received have been really quality work! Combine that with the ease of use on their website, it this company is PERFECT!!"
"Matthew was excellent, he was really easy to work with and was able to help answer all my questions. He was able to help me with the changes I needed to make on my existing order, and made things quick and easy! The variety that 24hourwristbands.com has is also great. Lots of fun things to order! "
"Very pleased with prices, product selection and ease of navigating web site"
"Always helpful and products come on time"
"Talk about easy. This was the most pain-free order process on a web site. I will definitely be back for our fundraising events!"
"Totally user friendly! I loved having so much freedom to make my own choices. Most places I've found make me use their templates. There were tons of choices, tons of support and tons of ease of which to navigate the system. I totally recommend!"
"Very excited about my custom mousepads."
"I placed my order after regular business hours and was so impressed there was a LIVE chat option. They helped and guided me through my ordering process and questions. It was very refreshing to encounter this instead of a computer generated chat with generic answers."
"Fast and easy to use website! Looking forward to getting the wristbands!
"
"I had a wonderful experience. "
"There was always a real person on the line with a great attitude and a willingness to go the extra mile. Thank you for working on my order and ensuring that they all arrived on time. "
"Always buy my wristbands from 24HOURWRISTBANDS- good choices and good prices!"
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Dear Kevin,
We apologize for any inconvenience that you may have faced, please know that the order was produced and shipped out from our facility according to the correct timeline but it seems the shipping carrier we shipped it out with is causing the delay so we suggest you file a claim with FedEx and give us the claim ID so we can file a dispute accordingly and have you reimbursed for this mishap. Also know that if you keep the order we will refund you the rush charge and provide a courtesy discount on your order as well as a token of apology and goodwill from us. Please contact us via our ticketing system to let us know in which way you would like to proceed. We will be waiting for your reply, thank you.
Sincerely,
24HourWristbands.com”