"This is the second time we are ordering, and I will be ordering again. "
"It was a clear and straight forward process. I will be back to order more!"
"I never received my order that was placed in April. It is almost June. Trying to cancel but your website says once it goes into production you can't cancel. Its been in production for a month. Not sure what happened but I'm afraid that due to the needs of my business I won't be able to use your company."
"I placed an order for custom napkins and haven’t even received a confirmation. My money was taken out of my bank account however "
“Hello, We apologize for any confusion regarding your order for custom napkins. We did send an order confirmation email on May 24, 2024, which may have gone to your spam folder. Please check your spam folder for the confirmation. We appreciate your patience and understanding. Best Regards.
”
"I shopped around, and your company made it very quick and easy, and a Very good price! Thanks!"
"Perfect solution to personal need "
"Very quick and easy. I hope it arrives as scheduled!"
"Enjoyed the flow when designing the band"
"Ordered a custom product last minute"
"!nice job 25 times fitness mmmm"
"Bracelets needed in a pinch for my daughter’s SGA Campaign. Couldn’t have asked for better service"
"Everything is great about the products, service and especially the price but, the process of creating a custom design is really clunky. The image doesn't fully show up on the preview and the imported art is difficult to shrink because the tab to controlling size adjustment is way off the edge and you have to keep moving the image over until you finally find the corner"
“Hello, We humbly apologize if you faced any website difficulty whatsoever while placing the order and are pleased to see that the order was successfully placed. We hope that you will not face any such issues going forward. Please understand that you are required to login to your account or register a new account so that all required data can be saved in the cart directly. Please note that the cart is refreshed/emptied after a certain period of time and any items on there will be removed. We recommend you saving any artwork file in your computer for re-use so you do not have to design it multiple times. Note that you can also directly call us to have a phone order or a re-order placed on your behalf by one of our representatives. If you require assistance on an active order, please log into your account and open a support ticket or call us directly at 1-855-711-4467. Please contact us if you have any queries or still need assistance placing the next order. We hope to be able to serve you better. Thank you.”
"ordering is very easy and they come quick."
"I ordered koozies for a wedding and saw that if I did 200 I could get free shipping. I was going to get koozies for my band as well, so I designed some up and got above the 200 count in total, but my free shipping wasn't applied."
“Dear Customer, Thank you for reaching out regarding your recent order. We noticed that you split your order into two line items: 85 pieces of one design (Line Item 1) and 130 pieces of a different design (Line Item 2). To qualify for the free shipping discount, the order must meet a minimum of 200 pieces for a single design or line item. Unfortunately, as your order did not meet this requirement, the free shipping was not applied. We apologize for any confusion this may have caused. If you have any further questions or need assistance, please do not hesitate to contact us. Best regards”
"great website, a lot of variety."
"24 Hour Wristbands always has what I need at a great price!!"
A rep from 24HourWristbands, imprint2022, has responded:
“Hello,
Thank you for reaching out and bringing this to our attention. We apologize for any confusion and inconvenience caused.
We want to assure you that all of your orders have shipped and are currently with the shipping carrier. You can track your order using the USPS Tracking Number: 9405536106026145605550. The delivery schedule and any updates will be available on the carrier's website.
We appreciate your patience and understanding. If you have any further concerns, please feel free to contact our customer service team.
Best regards.”