"This is the second time we are ordering, and I will be ordering again. "
"Excellent pricing and selection. Customer experience was seamless. "
"I paid for Friday delivery. They did not arrive until the following Monday. The company than said they have 72 hours production
Dishonest. Not disclosed "
"Great product! Highly recommend~"
"easy to use and the products are amazing "
"Good prices and easy to use!!!"
"there was no way to select a flag color had to be left in comments and the display of the flag after making it was only an image of a corner you could not view the entire flag so placed order in hopes the correct design was received and the flag color is not white."
“Hello, We humbly apologize if you faced any website difficulty whatsoever while placing the order and are pleased to see that the order was successfully placed. We hope that you will not face any such issues going forward. For future reference, please choose the Proof Request option as "YES" in order to see a mock-up before the order goes to production. Note that this option is completely free. However, it adds to the lead time for production. So, depending on the amount of time you take to approve the proof, your lead time will be extended accordingly. Please contact us if you have any queries or still need assistance placing the next order. We hope to be able to serve you better. Thank you.”
"Well I'm a small business and when it comes to handing out marketing materials we try to keep the cost at a minimum. Are used to pay twice the price for these mugs through Amazon. I find the quality is just as good hello Bill was perfect and the price is right Less than four dollars a carpet just worked out for us. All 144 mugs were in great shape when they arrived. There was care taken in the packing of the boxes. "
"Good. Easy to order. Will continue to use 24hour wristband "
"Got to customize some koozies for a law school graduation "
"easy to navigate website, great"
"I had to make the order four times and had to settle for no mobile updates for it to work.
I have no clue what my user name is cuz email don’t fit. "
“Hello, We humbly apologize if you faced any website difficulty whatsoever while placing the order and are pleased to see that the order was successfully placed. We hope that you will not face any such issues going forward. For future reference, please log into your existing account and to place your next order so that all required data can be saved in the cart directly. Please note that the cart is refreshed/emptied after a certain period of time and any items on there will be removed. We recommend you saving any artwork file in your computer for re-use so you do not have to design it multiple times. Note that you can also directly call us to have a phone order or a re-order placed on your behalf by one of our representatives. If you require assistance on an active order, please log into your account and open a support ticket or call us directly at 1-855-711-4467. Please contact us if you have any queries or still need assistance placing the next order. We hope to be able to serve you better. Thank you.”
"Other than website kept messing up never had a problem before but finally got it to work"
"it has been great thus far and the shipping was very fast!"
"I was very pleased with how easy I was able to select a promotional product and design it from start to finish all from my phone. Great layout and ease of use. "
"I ordered two wristbands, and I got a message asking me if it has been delivered and it hasn't
"
“Hello, We regret to her your experience. Please note that as per the tracking on your order (TRACKING ID: 272794404482), your order is scheduled to deliver tomorrow, 04/01/24. Please let us know if you have any other queries. Best Regards.”
A rep from 24HourWristbands, imprint2022, has responded:
“Hello, We regret to see your rating and review. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service in a timely manner. Please note that your order was delayed for 1 business days because of the proof sending and approval process. Note that we clearly stated on our order page as well as on our terms & conditions that the proofing process is completely separate from the Production and Shipping timeline estimated on our website. If a proof is requested, Production Time and Shipping Time will not begin until you approve the proof. This is why requesting a proof usually adds several days to the overall order timeline depending on the number of days taken to approve the proof. Thank you. Best Regards.”