ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-08-17

User 1

"Ordered the product and was delivered immediately, and works fantastic."


Verified
2/5

2017-08-09

Great price - terrible delivery time

"I ordered a part on Friday after hours - expected the order to process on Monday and have the part ship in a day or two. They say 3-4 but the part is not scheduled to ship until Friday! How is that 3-4 if the order processed Monday morning!?! Said there was no way to make it happen faster - can't believe that.

Ordered because they had the best price - will not be ordering from them again!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2017-08-12
A rep from Adept Powersports, adistribution, has responded:

“Shane, it looks like your order shipped exactly in the time shown to you when you placed the order. The item was not in stock and our website clearly showed when it would ship. If what we offer doesn't work for you, you shouldn't order from us. So why order, have the company deliver you exactly the service and product that what was ordered and then complain online about it? We do hope it at least made you feel better, because to us it seems quite childish. Even more childish are the "fibs" in the review. The order didn't not ship until "Friday", the order shipped Wednesday, just like we said it would. If you like, we can mail you a coloring book so you can de-stress. ”


Verified
5/5

2017-08-03

Excellent experience!

"Fast shipping, great product, & @ a great price!! Thanks (;"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-31

One.bad.busa.

"Easy quick ordering.quick delivery"


Verified
5/5

2017-07-28

Fast and Easy!!!

"Great user friendly website and quick delivery with no shipping issues.
Thank you!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-28

Very pleased and happy with the customer service staff.

"I was hesitant between 2 batteries, but the staff guided me trough and helped me make my choice. Also the free and fast shipping was superb. Outstanding professionalism. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-07-28
A rep from Adept Powersports, adistribution, has responded:

“Thank you for your feedback. We appreciate it and are glad we could help. ”


Verified
5/5

2017-07-28

excellent service, polite customer service.

"Excellent customer service, knowledgable and extremely polite. Fast delivery.

"


Verified
5/5

2017-07-24

Exceptional Service

"Alex emailed me before he shipped to make sure the backbones were going to fit my unit, which he didn't need to do, appreciated that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-23

Pricing & delivery

"Great pricing and quick delivery."


Verified
5/5

2017-07-23

Lightning fast service.

"Ordered 1 day and received the next day. "


Verified
5/5

2017-07-22

Quick

"Had my tires in a couple of days. "


Verified
5/5

2017-07-16

Shock covers

"Awesome. Exact fit, nice quality. Delivered in 3 days"


Verified
1/5

2017-07-12

Would not let me order

"It was awful thought I was getting a product that I ordered and I could have ordered it wrong not a big deal but when I tried to order the right product they told me they didn't want it to be on them and cancel my order after I had put it in will never order anything from the site again and will tell all my race friends to never order anything from here "


Rep reply posted 2017-07-12
A rep from Adept Powersports, adistribution, has responded:

“The customer ordered some aftermarket shocks made by Bronco for a Polaris Sportsman ATV. Then contacted us to say they were "wrong". Turns out he doesn't have a Polaris Sportsman (which was what the shocks were ordered for), he has a Polaris RZR (which is not even an ATV). We advised Jeremy that the shocks will not work on a RZR and he can just return them. We also told Jeremy that there are no shocks made by Bronco for a Polaris RZR currently, but that we do sell OEM Polaris shocks if he wants to get those, but it will take several days longer to get as we do not have those in stock. Jeremy said he needs them "overnight", and we told Jeremy as much as we wanted to there is no way we can do that for him (because those items were not in stock as indicated on our website) and cancelled his new order. I am not sure what we are being accused of other than being honest and straight forward. Also note the original order was delivered in 1 day!”


Verified
5/5

2017-07-05

It got here quick

"It got here quick and it's what I ordered. "


Verified
5/5

2017-07-05

Great

"Quick and easy. Got just what I was looking for "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges