"First time buying from adept powersports and received everything requested in a timely manner. I would buy from here in the future."
"Windshield shipped and arrived in a very fast manner. It wasn't a perfect fit slightly bigger on the with but not much. Still very happy with my purchase "
"Ordered a HMF muffler for my 99 warrior, runs and sounds amazing, on a Tuesday night received it on Friday everything came in box no issues very satisfied "
"Ordered parts and had them in my hands the next day!!!"
"Super fast shipment, overall easy process."
"Save money and time buy from local "
"Item showed up quicker than scheduled. "
"Item arrived in 2 days, exactly as ordered."
"It was great , good customer service "
"Easy ordering, fast delivery. Planning on installing the springs today. Hopefully it'll improve my ride."
"Short version. Upon ordering, website stated they would ship the following Thursday. When I called, they lied to me. Parts took 3 weeks to arrive. When I tried to return them due to the long wait, this place wanted me to pay for return shipping and charge me 20% restocking fee.
The emails that sent me stated “You WILL pay the restocking fee”
"
"Excellent service, easy to use website, very fast shippment."
"Ordered on the 9th of June, the item status is still "preparing for shipment", get your **** together.. If you show an item in stock it should ship within a couple days. "
“Ordered 9th of June - lets clarify - at 6pm on June 9th, Order shipped June 12th, 2 days late and should have shipped June 10th. We apologize for the inconvenience. And we thank you for your very informative input i.e. "get your **** together" - by **** you probably meant "shit". Everyone is so angry these days... don't forget the delays going on right now due to COVID-19 shutdowns, various transportation delays (UPS, USPS and Fedex have all suspended their service guarantees) meaning **** may be a day or two late right now. Oh and the order did in fact "ship in a couple of days" as you suggest it should if we had our **** together. So maybe.... who knows.”
"Shipped fast and answered questions "
"Order parts from these guys May 31st here it is it is June 8th so I decided to call they gave me someBS story about how everyone is running slow I have ordered 25 parts for my quad to restore it everybody that I have ordered off of I have gotten my parts within 5 to 7 days this is the only place that has been dragging their feet"
A rep from Adept Powersports, adistribution, has responded:
“We agree. You should support your local businesses. Not sure if you'll save money but that's not why you should support your local business. Not sure why we get 2 stars for an order delivered in 2 days and delivered exactly what was ordered. If you received something other than was advertised, you simply need to contact us and we'll fix that - however we are pretty sure that's not a real complaint, because Marco from Marshalltowm, IA never actually contacted us, just posted a review. Customers with real issues, contact customer service to resolve an issue. Haters who are mad at the world post reviews. Fact. ”