ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-03

"Quick shipping. Customer service was friendly and helpful. "


Verified
5/5

2013-11-29

"Shipped a lot faster than I expected! Thanks a lot 2wheelpros.com!!!"


Verified
5/5

2013-11-28

"Thanks 2wheelpros for getting my tires to me promptly and painlessly. I'm out and about enjoying a nice ride. "


Verified
5/5

2013-11-25

"I haven't had a chance to let people know how much I appreciated 2WheelPros.com response to my comment here. They responded to me quickly, replaced my battery and had it sitting on my doorstep within 2 days and the customer service was absolutely amazing. I will indeed order from this company again because they stand behind their products and service without question. Thanks everyone at 2WheelPros.com. Absolutely amazing customer service and delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2013-11-25
A rep from Adept Powersports, adistribution, has responded:

“Hi, the BikeMaster battery you purchased is covered under a 1 year warranty and we'll gladly send a replacement if the battery you have is defective.
It is better to contact us via our customer service email at cs@2wheelpros.com.

We will get another battery shipped to you first thing Monday.

Thank you.”


Verified
1/5

2013-11-23

"They couldn't deliver the product as they did not have it in stock."


Rep reply posted 2013-12-09
A rep from Adept Powersports, adistribution, has responded:

“We apologize, but you have ordered a product that has been discontinued by the manufacturer. Our website also indicated it was out of stock before you placed the order. Since it was recently discontinued, it has not yet been removed from our website at the time of order.

You were not charged or hopefully in any other way inconvenienced.”


Verified
5/5

2013-11-21

"Very easy and pain free, delivered my oil as promised.
I will order from them again.
"


Verified
5/5

2013-11-20

"Actually pretty darn good. When it came to the very technical details as to what would actually fit and work on my 2007 trail boss330, the sales rep researched as well as consult with technical sources. Tires and wheels fit and worked and free shipping was also a bonus. "


Verified
5/5

2013-11-17

"Order was filled, received, and complete within 4 days. good job."


Verified
1/5

2013-11-09

"Ordered 8 days ago and the order still hasn't shipped."


Rep reply posted 2013-11-10
A rep from Adept Powersports, adistribution, has responded:

“Nekiya, the windscreen (blue color) you ordered is a special order item as our website indicated. We also sent you a follow up email to notify you of the wait. We apologize if you did not see this on our website or did not receive the email.

Special orders for colored Zero Gravity windscreens may take up to 5-6 weeks to process as these windscreens are manufactured to order, but in this case, it will ship much earlier, on Tuesday which will be 7 business days from the day of your order.

Thank you”


Verified
4/5

2013-11-04

"The interval from the time i placed my order was longrt than i expected.

The order date i do not belirve is correct.
"


Rep reply posted 2013-11-10
A rep from Adept Powersports, adistribution, has responded:

“Hi, it looks like the Polaris cab windshield on your order is a fairly large item and had to be shipped via freight which takes longer than average to both process and ship. We apologize if we did not meet your expectations.”


Verified
5/5

2013-11-01

"Great experience. Fast shipping."


Verified
5/5

2013-10-21

"Fast, Great products.
Thank you!
"


Verified
5/5

2013-10-21

"Batteries arrived quickly and correctly. I was not realizing is bought one battery that was dry and needed battery acid. I asked the question to TWPros about this and the reply was quick. I got the stuff from a car parts store and should be good to go."


Verified
5/5

2013-10-20

"Packaged really well and shipped super fast. Would definitely buy from this seller again"


Verified
5/5

2013-10-20

"They had what I wanted at a decent price & delivered it quickly."