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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2016-11-29

Great Customer Servixe'

"Very pleased with the service I received and Robert was extremely helpful. "

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Verified
5/5

2016-11-29

Awesome

"Great service and prompt shipping. A personal touch rare to find"

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Verified
5/5

2016-11-29

great job by Michael

"great customer service, fast shipping and excellent prices...I will be back again and again. "

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Verified
1/5

2016-11-29

New York City Hustlers

"If the price is too good to be true, it is. These guys are just rude con artists. Yes, they offer good online prices but if you don't buy their expensive warranty packages they turn ugly with a quickness. I was called at home to be notified my order would be shipping out the following day. But what really happened is I was harassed and insulted by a used car salesman. I spent $2,700 on a camera for my son's birthday and was called "cheap" for not ordering the warranty. He kept throwing warranty package prices at me and asking if we can "close the deal". When I tried to reply the man said he didn't like being interrupted. I had no choice but to cancel my order. I found another local dealer that matched price and respected my business. "

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Verified
5/5

2016-11-29

Great customer service.

"I placed my order online and forgot to indicate a delivery preference. I got a call the next day to clarify and my order was on it's way. Thanks!"

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Verified
5/5

2016-11-28

Excellent Deals for DSLR Cameras

"This is a true gem of a store not to be missed! Its not just any store, its a treasure!! Of course you can find all kinds of Photography related equipment here at the very best price. I was searching for a Cannon T6i model with lens online from Best buy/B&H/Ritz and all others and finally I found this gem which is selling the same item for $100 less "Hurraayy!!!" and ordered it right away. The thing which surprised me was, they give me a call after 4 hours confirming the shipping. This is my first experience where someone calling me and telling that "Your item is shipped and are you happy with our service". They are the king of discount on photo equipment, honest and straightforward. Their web site is meticulously-organized, easy to navigate and Checkout is very easy with no ads or any irrelevant items to add confusion. "

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Verified
5/5

2016-11-25

50mm canon Len

"Excellent service! Free shipping! "

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Verified
5/5

2016-11-04

Mr Mike

"Played phone tag with Michael for several calls and he stayed on top of trying to catch up with me. I appreciated that."

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Verified
5/5

2016-10-26

Camera Crazy

"Honestly I have never heard of 42nd Street Photo before I purchased my camera. I have this application on my browser that generates search hits based on descriptions and 42nd Street Photo popped up. The site had great prices compared to what I had seen for similar items on other sites. I am a penny pincher in every since of the word. When I can find an unbeatable price it's the option that I am going for. I thought it was very personable of the associate to call and recommend a different warranty item on the camera covering any damages to the camera itself a deal that is much more suitable to me being a mom of little one. I like the prices and the friendly customer service once I get the camera I can decide on whether this store merits a full 5 stars. I am looking forward to the SD camera card that Michael said he would send out once this survey review is completed but I didn't get anything in the package I received. I also thought that we agreed on the package being signed for but that didn't happen either."

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Verified
5/5

2016-10-22

Best web shopping site!

"I have bought many items from 42ND Street in the past and have always been satisfied with the products - cameras, lenses and accessories. My most recent purchase was even better because of the web site - it has great search capabilities, always pulling up the thing you are seeking, with excellent descriptions and useful information without a lot of "fluff". The best part, IMO, is the site's navigation and ease of use - I think it is easier to use than Amazon!
Great job, folks!
"

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Verified
5/5

2016-10-20

fast, proactive, friendly service

"Got a personal phone call to ensure all was well with my order. These guys are on it!"

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Verified
5/5

2016-09-12

Superior Service

"This is the second time I have ordered a camera from 42nd Street Photo. Highly recommend them for pricing, service and reliability. Thank you...."

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Verified
5/5

2016-08-20

Great NYC Camera Store!

"As you should know, 42nd Street has been selling cameras a long time, and they have it all. Selection, knowledge, price and fast shipping. What more do you need? I bought a Panasonic Lumix as a travel camera and I am very satisfied. I recommend this store highly."

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Verified
5/5

2016-08-13

Easy as pie.

"Shopped around for the Canon EOS, as a gift for my wife. 42nd St photo had great pricing, and I talked with them (over the phone, with an actual human) about options, which was helpful. Sometimes you never know what you're going to get with online retailers, but this was exactly what we discussed. "

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Verified
5/5

2016-08-12

Fast and Professional Service

"I turned to 42nd Street Photo after a horrible experience with another seller company I found online. I had bought a camera from 42nd Street Photo back in the 1970s so tried them several decades later when I needed a digital SLR camera. They were extremely helpful and provided fast and professional service. When I turned to them again for a macro lens for some specialized photography, they again provided excellent and fast service. I would definitely use them again should I need additional photographic equipment."

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