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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2016-03-03

Excellent Phone Call

"Received a phone call in regards to the lens I had ordered online, was told it was being shipped
out. Wanted to make sure I had the correct lens ordered for my camera and wasn't ordering
the wrong one. I am sorry I can't remember the customer service name of the person calling me, he was extremely helpful, I appreciated the phone call and his knowledge. Would purchase
again from 42nd Street Photo! Thank you!
"

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Verified
5/5

2016-03-03

A great source, glad I found them!

" I only had a small order from them, and had some questions which they answered very quickly. I found them very easy to deal with and to be very considerate, knowledgeable and clearly wanting to do a good job. "

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Verified
5/5

2016-03-02

Great Price Across the Country

"From LA and found the best price from 42nd Street Photo, shipping included. can't beat that."

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Verified
5/5

2016-03-01

Don A

"Customer service called me to let me know they were mailing my camera and wanted to know if I wanted to require a signature when it was delivered, which I really appreciated. They also checked to see if there were any accessories I needed such as SD cards, batteries, etc.

42nd's price was the best I found online and was a significant savings.
"

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Verified
5/5

2016-02-29

"While I do not purchase camera equipment very often, 42nd Street Photo has always delivered great service."

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Verified
5/5

2016-02-26

Great Camera Company

"I am very pleased with the knowledge of the staff. they took the time over the phone with me to go to help me choose the right lens that I needed for what I wanted to photograph. Thanks 42ns Street for all of your help"

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Verified
5/5

2016-02-23

Great service great product

"I couldnt have asked for better customer service. The sales department was incredibly knowledable and helpfui, without their input I would have made a bad decision regarding my lens purchase. i have recommended them to at least two friends who have also been impressed with their knowledge as well as pricing."

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Verified
5/5

2016-02-23

Absolutely loved !!!

"Recently I bought Canon Rebel T6S from 42nd Street photo. I was a little late to order it, as I needed to shoot in four days time. Called customer support, they upgraded shipping for free to UPS second day. Received camera on time. Best prices on the net, this is why competitors hate them. Absolutely best customer service, saved a lot on purchase. Will buy lenses and all my gear from them. Will recommend to all my friends. Amazing web store!"

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Verified
5/5

2016-02-20

Amazinmg deal!

"Excellent buying experience with 42nd str photo!
I bought a Sony NP-FW50 genuine battery for half price and had it shipped for free in a couple of days...can't beat that!!!
"

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Verified
5/5

2016-02-17

Standby the sale

"I purchased a digital camera from 42nd Street Photo for my wife for Christmas. They gave me a great price, answered all my technical questions and easy purchasing process. Unfortunately, when the camera arrived the SD card reader was bad. I contacted them and the send a new one right away. No issues"

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Verified
5/5

2016-02-16

Best Prices Great Service

"I have bought from 42nd Street before but needed a top of the line point and shoot for an Africa trip. Settled on the Panasonic FZ1000. 42nd Street beat everybody on price, by a considerable amount. With free shipping and no sales tax, it was a no brainer. I got a call confirming the order and asking if I wanted to sign for delivery; very considerate because requiring a signature really complicates delivery on my end and I liked being given a choice. They also wanted to make sure I was aware of some accessories that they thought would be appropriate but is was for my information. It was NOT a hard sell. Everything was what I expected from them. Definitely a five star dealer."

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Verified
5/5

2016-02-16

"Excellent customer service.
Fast delivery and product was exactly as description stated.
Friendly fast and fabulous.
"

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Verified
1/5

2016-02-14

Bait and Switch then comes the scheme after you agreed to pay extra

"Ordered a Sony A7Rii camera for $2727, great price. Got a call from rep "Robert". It is a grey market one and asked me to see if I want to switch to US version. Okay, I kind of expected that, it was too good to be true, so why fight it. So I authorized the price increase and they said they would ship me an US version. Two days after I received the camera, I noticed 2 things. The camera came with only one battery instead of 2 per Sony original standard package, on the third day I started to notice the warning message "Running on NTSC" every time I start up the camera. So I researched on how to get rid of the message. To my discovery, if you have a grey market camera (PAL is default) and you switch it to NTSC, it will give you a warning message. If you have a US version and try to switch to PAL, it will give you "Running on PAL". In conclusion, I actually have received a grey market camera because mine has the annoying message "Running on NTSC" since it is set to NTSC. I called Robert and left him a message, it has been 3 days, no answer. Now I have to go through the hassle to dispute the credit card charge. Buyers beware, most things are too good to be true. I will come back and edit this review once I get a resolution from them or from the credit card company. Bummer!"

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Verified
5/5

2016-02-11

Exactly What I Wanted

"My previous camera strap was falling apart and I needed a new one for my photography class immediately. The new strap was just like the original strap for my camera and worked exactly as it was supposed to. I was able to get the new strap quickly after ordering and for a good price."

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Verified
5/5

2016-02-09

Thanks so much!

"Battery works great. Thank you!"

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