ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2016-04-26

2ND TIME IS AS GOOD AS THE FIRST!

"This is the second time I have bought a high-end camera from 42nd Street off the internet. The website has a nice layout, comparison are easy, camera specifications and functionality are clear and very competitive on pricing. If needed, service reps are knowledgeable too. Nice, well ran photo vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-26

great customer service

"I had ordered a camera, but when the package arrived, there was no camera in it, just a case and an invoice. I called customer service, and they were great about it. They sent a replacement immediately. Apparently, this kind of theft happens often. I'd order again from them with confidence"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-04-26

At least my order in the letter box

"After 2 months of emailing and phone call battle, I received all the equipment I asked for in perfect state, God thanks !
I hope in the future 42SP will propose a payment protocol less hurtfull for their international customers. (Or may be I got a preferencial treatment !).

So, I apologize near all the staff I was involved with, the due inconvenience they got with the 42SP management. Mostly they just applied the directives one asked for.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-25

Great service

"I ordered a sony rx-100 for my wife for her birthday. It came in the mail by that date--first time ever she ever got a birthday gift from me on time! It has taken great photos from Croatia to Cuba."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-22

Classic Service!

"I received my cable for my camera not only in pristine condition but also with much promptness. This kind of quality is in short quantity these days. Thank you 42nd Street for being who you are - please don't ever change!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-20

Beautiful Sigma

"I really like the lens I ordered from you guys! Everything was sent and received fast with no problems. Very satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-20

What camera do I have again?

"I accidentally selected a Nikon lens mount instead of a Sony lens mount while ordering a Sigma 8-16mm online. 42nd Street Photo was great - they had my corrected order straightened out and shipped quickly and painlessly! - Thanks"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-20

Review of purchase of Canon t5i

"My family has been buying cameras from 42 nd St Photo since the mid 50's. It is always a source that I go to when investigating a photo equipment purchase. I feel that the price was right and service I got while purchasing was very good. Delivery was very fast. The camera has performed very well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-18

"I got the very good camera for best price in the market. I'm happy overall"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-13

Noligable

"42nd Street Photo was very helpful and very nice. Thank you for your help!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-12

Unbeatable Customer Service

" Having lived and worked in New York back in the 70's and early 80's, I was a regular customer at 42nd St. Photo, not only for the convenience but also for the unbeatable prices. So when my daughter asked for a high end camera for her birthday this year, I thought of 42nd St. I hadn't purchased any camera equipment for some time but I had gotten used to on-line shopping so I called up their website. The website was easy to navigate, and just as I remembered, the price for the camera she wanted was unbeatable. The highlight of the shopping experience, however was the followup from 42nd St.'s customer service department. There seemed to be a genuine concern for my satisfaction, not only with the product itself, but also with my overall shopping experience. I wouldn't hesitate for a moment to return to 42nd St.'s website for any future purchases!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-10

Great price, really fast shipping!

"Ordered a new camera battery. Shipped the same day, arrived across the country a few days later. Excellent! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-08

Great-Trusted-Service

"Had an easy and fantastic experience. I've been shooting with the gear purchased here for two years. They sell reliable products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-04-08

Great camera for a better price

"I was in the market to upgrade my camera and called to speak with 42nd Street about a few different options for indoor sports shots. They helped me decide between 2 different models and I could not be happier with the choice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-07

Always a great price

"I have purchased a backup Canon and several lenses from 42nd Street Photo. The equipment has been perfect and the price is always the best I can find. Will do business again. Thx."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A