"The item we ordered came quickly and works perfectly. i have shopped at this store in the past and am glad they are still in business"

"For years (literally, years), I went back and forth over what type of digital SLR to buy and where to buy it from. Eventually, I decided on Canon’s Rebel T3i, but where to buy it, was still an issue. Some time ago, I stumbled upon “Pricegrabber.com”, and used their resources to locate the vendor with the best price for the camera. Admittedly, 42nd Street Photo had the 2nd best price, but their customer’s experience and satisfaction was the highest (more on this later).

Before I go any further, I need to admit that, yes, I’m frugal. I’ll proudly buy it from Wal-Mart if the price is lower. I’ve accepted it, embraced it, and strive to use my powers to better humanity. So, I immediately chose the place with the “best price” (yes, I’m using double quotes here). I placed the order, and immediately (kid you not) had an ominous feeling. Long story short, I received a follow-up call from the vendor, and my suspicions were confirmed. During the conversation, I found out that I wasn’t getting the product that was being advertised, but more importantly, the product wasn’t in stock (even though their website said it was). As a result, the order would have been shipped to me in 3-5 weeks – which, wouldn’t have worked because I’m going to take a photography class in two. I told the vendor, “No thanks”, cancelled my order, and went with 42nd Street Photo. I honestly haven’t regretted the decision since. The camera came in about a week, and although I quickly realized that I knew absolutely nothing about how the camera works, I did, however, have the camera at a price much significantly less than anyone else.

So, thank you, 42nd Street Photo. Thank you for turning my frown upside down.
"

"I felt like the over charged me for a extra battery and lens filters that came with the camera. To there credit Jonathan from the Jonathan from customer service made things right after I let them know i was unhappy "

"My transaction was absolutely pleasant and I would not change anything about it.They managed my expectations every step of the way and the delivery time was very quick."

"I was very happy with 42nd Street Photo. They took the time to call me with a question right away and checked to be sure I had remembered the correct kind of memory card. He was very friendly, and he told me what a good camera I had chosen. After reading many reviews, that really made me feel better. It arrived very quickly, and it arrived in excellent shape. The price was MUCH lower than anywhere else that I found as well!! I would order with them again!"

"I ordered a Canon Rebel T3 camera from 42nd Street Photo because they had the lowest price I could find online. The camera arrived within a week in brand new condition, I'm very satisfied with this merchant. "

"Excellent Seller! Fast shipping very good product."

"Ordered the Nikon 5100 from 42nd St. Photo. Before the ordered was shipped, I got a call asking me if I wanted to require a signature upon delivery. I thought that was excellent of them to ask, as things have a way of growing legs and walking off. They also asked me if I wanted to purchase a memory card as well. I said no, but was told that they would sell it to me at a discounted rate if I purchased the 1 year warranty on the item (I had assumed that it already came with a 1 year warranty, but was told that it was only 30 days). Before ordering the unit, I noted that the website said "US Warranty", but asked anyway if it was an import (only 30 day warr). I was told that it was not an import. Therefore, my assumption was that it was a 1 year US warr (normal for a non-import). I was a little taken aback by only getting 30 days and considered cancelling the whole thing, as I wanted to make sure I wasn't getting an import. They then told me that there would be a 15% restocking fee. Maybe I didn't read this on the website, but it seemed to me that I was being cornered into purchasing the card. I continued to say "no" and asked more questions regarding the warr. After a little time, the salesperson said that he couldn't stay on the phone any longer and as a favor, gave me the 1 year warranty. That was what I was expecting from the beginning. So, in the end, I got what I wanted, but not without a little bit of hassle with it. After purchasing the unit, I went back on-line to check the listing again and low and behold, the "US Warranty" was not listed anymore. Overall, I got a great price for the US version of the camera and am relatively happy with the purchase. I just didn't need the little bit of wrangling to get it. I would recommend 42nd St. Photo to an extent, but make sure you know everything before you buy. Do the research.

Revision 5/1/13- Got a call from Jonathan, their Sales and Marketing Mgr and I've got to tell you. He's truly dedicated to 100% satisfaction of their products and service. He explained to me that the sales rep and I had a misunderstanding. While I was speaking about the manufacturer's warranty, the sales rep was speaking about the store warranty. Easy mistake to make and we made it! After the explanation, I was much happier with the overall experience. Jonathan is a breath of fresh air when it comes to quality customer service. He hooked me up with some nice items to make me even happier, even when they weren't needed to satisfy me. All I needed was the explanation and I was good. Kudos to 42nd St. Photo for doing things right! Wish every merchant was as caring and understanding. "

"Excellent service. My camera was shipped for free the same day I placed the order, and I received it in 3 days. Online ordering was easy. The price of the camera was slightly lower than other places I checked."

"I ordered online and was called by someone at 42nd Street Photo before my camera shipped. I wanted only the camera and no memory cards or extended warranty. The salesman tried to sell me memory cards and indicated most cards wouldn't be fast enough. I just insisted I had cards that would work and we went on to the warranty issue. He wanted to know if I wanted to supplement the 30 store warranty and I turned him down as I was happy with the 1 year manufactures warranty."

"I had a good experience with 42nd Street Photo so far. I found the item I wanted in stock and at a very competitive price. Item arrived the same week that I ordered it. Customer service rep that called me was polite and courteous. I just received my item, but so far it appears to be working well and as expected. "

"As soon as I ordered the camera that I wanted, the shipping and delivery was super quick and the item was at a better rate than other retail sites."

"Camera was sold as advertised. Called to sell accessories."

"Incredibly fast shipping and well packed. They also did a follow-up call after I placed my order to ask if I might need some accessories. I was very impressed. I've bought from them in the past and will continue to do business with 42nd St. Photo."

"Low prices, good service, and no problems with my order or anything else. I would definitely this site to others and would order from it again in the future. "