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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2013-04-12

"Great price and great service. Got my camera in a couple of days! They did call to try to get me to buy a SD card (that was expensive) but they were very polite and helpful and they didn't give me a hard time when I said I was going to buy the card somewhere else. I have ordered camera equipment from other places and I would highly recommend 42nd Street Photo."

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Verified
5/5

2013-04-12

"42nd Street Photo was professional, knowledgeable, and good to do business with."

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Verified
5/5

2013-04-11

"I was very pleased with my purchase at 42nd Street Photo. I had ordered twice from other online camera stores...and each had my order on backorder for two months with no estimated delivery or resolution. 42nd St. Photo processed the order within a day and I received my camera within a week. They now have a permanent customer in Colorado."

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Verified
5/5

2013-04-11

"I bought a Canon Rebel T3i DSLR camera from 42nd Street Photo. The price was reasonable. The ordering process using the Internet was quick with credit card and Paypal options. The shipping was done within 24hrs of ordering and I got the product in 5 days (since I selected Ground Shipping). I will definitely recommend 42nd Street Photo for others. I will shop again."

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Verified
5/5

2013-04-11

"This was my first order with 42nd Street Photo and I was very pleased. I have already recommended them to a friend who is looking for a new camera as well! They had the best price I found for the new Lumix I wanted and free shipping was a bonus. It was a nice touch that they call you to confirm your order and then you know an actual person is taking care of your items! The camera arrived quickly and they even included a lens cleaning kit in my package! Very happy to have found them and enjoying my new camera!"

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Verified
1/5

2013-04-11

"I ordered a Sony NEX-6 from them because of the low price. First I got the call to upsell me the "special" memory card the camera required but I declined.
They sent me a PAL-50i grey market camera and inserted a Sony USA warranty card to make it look like the USA version. The warranty card was not even the one that comes with the genuine USA models. The only way to know the difference between 60i and 50i is to look very closely at the model and serial number tag on the bottom of the camera in very small letters.
They clearly tried to fool me with a UK grey market camera but it did not work. The only reason I knew to check is because of many others experiencing the same thing from 42nd St on some of the camera forums I frequent.
I returned the camera and got a full refund even though their policy states they will charge you 20% for ALL returns. The customer service manager offered me free accessories for days if I would change my review but I refused. Evidently they care about the reviews so makes me wonder how many of the reviews you read were bought off. Stay away from these people they are a bait and switch operation.
You have been warned.
"

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Verified
5/5

2013-04-10

"great service and very fast delivery"

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Verified
5/5

2013-04-05

"I Ordered Sony DSC-HX200V camera and I received it in quick time with free cleaning kit and lens protector. I really love my camera and delighted to see it was packaged really well. Also deliver was earlier than my expected duration. I would strongly recommend every camera buyer to check out 42photo.com and I bet you will be highly satisfied just like me."

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Verified
4/5

2013-03-28

"Well I'm on my 3rd day since I placed my order with no change in shipping status. I was given the call by Robert that I had "forgotten" to include info on my order such as purchasing a "proprietary" SD card "needed to make the camera function properly". I'm completely appalled at the assumption of stupidity this company relies on to fatten margins. If the camera that arrives is grey market, I will do everything in my power to make this company feel the way I feel right now. I know your game, and I will not go quietly.
UPDATE
Lightning fast response by 42photo. Very concerned with my satisfaction. Did everything possible to make it cool. Bravo.
"

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Verified
5/5

2013-03-28

"Good prices, prompt shipping and quality products."

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Verified
5/5

2013-03-25

"Company with the lowest price for a Cannon Powershot G15.
Fast shipping, good customer service.
"

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Verified
5/5

2013-03-22

"I received the camera I ordered new and original as described. I was very satisfied with the pricing compared to many other web sites. I saved so much money by purchasing from 42nd Street Photo and I am very satisfied with my product. Shipping was FREE and the order was shipped right away. In the event I need to purchase another camera or accessories, I will definitely purchase again from 42nd Street Photo. I recommend 42nd Street Photo to anyone!!!"

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Verified
5/5

2013-03-19

"We are very pleased with the deal we received from 42nd Street Photo. The price we paid for our camera was the lowest in our Web search. The camera arrived in excellent condition and on the day we were told to expect delivery. It was well packed and the addition of a free lens and screen cleaning kit was a nice touch. The only possible negative was a call from someone at the company letting us know that a "proprietary" memory card would be needed for the camera and asking if we wanted such a card included with the order. Information from the camera company indicated that just about any SD card (SD, SDHC, SDXC and Eye-Fi) would work. All-in-all a good experience. "

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Verified
5/5

2013-03-19

"Delivered what they promised without any hastle and on time, 2nd day delivery. Excellent deal! Confirmation by phone also without any pressure and polite. Very happy customer!"

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Verified
5/5

2013-03-18

"I had a very satisfying experience with 42nd Street Photo, their shipping was timely and the price was excellent. They even called me with questions about pieces of my order to make sure it was tailored to my needs."

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