ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2013-03-01

"I have used 42nd Street Photo as a trusted source for camera gear for many years. Their prices are always super competitive and their service is well informed and prompt. Never have I had a problem with an order, nor a need to seek adjustment or make a claim. I am a very happy customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-27

"Excellent received camera so quickly (3 days) with USA warranty."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-27

"42 photo shipped this product to me very quickly. I have been getting into photography for the last couple of years and decided I needed an external flash to improve the quality of my photos. I use it for headshots and art photos it works much better than I expected. didn't have enough money for 580ex II so I went with the 430ex II and love it! It's great for beginner photographers, like myself, and it has great capabilities!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-02-26

"The low price and good rating in Consumer Reports magazine were two reasons I ordered from 42 Street Photo. After placing the order, the next day I received an email stating there was a problem with my order. I called the store directly to find out they just wanted to see if I wanted to buy accessories. I said no. Again, a few days later I got an email stating there was a problem with my order. I called and once again was asked if I needed any accessories. I expressed my frustration and asked to have the item delivered or I would cancel my order. I received the item the next day. I am happy with the product but did not appreciate the added sales tactics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-26

"I always check with 42ND Street when shopping on internet. They always seem to have the best value for items they carry. I have pruchased there previously and while I do shop around I seem to always return to their site. Prices, if not the lowest, are consistently the best value. I willingly pay a few dollars more to deal with them since I know the product will always be excellent quality and primarily because I am dealing with a vendor that I can trust.- "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-24

"The camera we ordered has been perfect and arrived exactly on-time and as expected. The salesman on the phone was a little pushy, but they had the best price around and I would definitely go with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-24

"Easy to use website with a large variety of products. Very helpful customer service both by phone and email. Extremely satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-24

"Fast check out and they have excellent customer service. They contact you if something is wrong or just to thank you if you write a good review. Overall the prices are extremely satisfying. The camera I bought was at least $100 less than your other retailers. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-23

"The 42nd Street Photo website was difficult to shop because it feels cluster and very busy in some parts of the website. The shipping did take longer then I would of have expected, but I do not mind as much. With the price that I paid for, it was worth the wait. Everything that was mention online that would come with the camera was there and nothing was damage."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-23

"Best price for the product I was looking for. Shipping could be faster, but no complaint, since it's free."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-22

"I had a very smooth and satisfactory transaction with 42nd Street photo. They had my Canon T3i at the second best price on the net on the date I ordered, and I chose to order from them instead of the other cheaper guy because they had better ratings. So glad I did, everything was perfect. The price was still very excellent and coupled with free and fast shipping I feel like I got a great deal. The Camera is in brand new condition as advertised and everything is there and works great. They even threw in a little lens and screen cleaning kit as an extra, it was much appreciated. I was contacted by a very friendly and proffessional sounding guy who left me a message to confirm my order shortly after I placed it. I shot them an email explaining my phone was down at the moment and to confirm my order and I got a shipment notice from ups very quickly after that. I'm very impressed with 42nd street photo, and I won't hesitate to order from them again in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-22

"Wow! This place is pretty awesome. I placed the order on Tuesday and got it on Thursday. That is some pretty quick shipping. The box got dinged up by UPS, but everything was fine inside. Definitely the lowest price I saw online for the month I was looking. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-22

"My experience with 42nd Street Photo was great! I found the camera I wanted at an excellent price. My online order was processed quickly. I received a quick, friendly confirmation call and my order was shipped right out. I received my camera on time and in perfect condition. Zero complaints, Thank you 42nd Street Photo!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-22

"I had a great experience with this company. Know problems or hassles. Very helpful and nice people to work with. I order my camera and in two day I had it.. Love it.... Fast and Quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-21

"Very good service. Camera arrived in 7 days without a hitch. Fresh box with all the accessories.
Camera takes superior picture. Pleased with all aspects of service,
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A