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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2012-06-11

"Awesome and quick! Friendly staff, great product, great price!"

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Verified
5/5

2012-06-11

"Ordered the Sony HDR-cx580--Came as promised and looks to be exactly what I had ordered--Can't wait to try it out!!!"

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Verified
3/5

2012-06-10

"I think that it was pretty good service. I thought the camera would be here sooner, but, it came in one piece which is good. The price was ok, I thought it would be cheaper."

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Verified
5/5

2012-06-08

"42nd Street Photo was an absolute pleasure to do business with. Their website is easy to navigate, checkout process is quick and easy, shipping was fairly quick (once shipped out, it was delivered next day since I'm only 1 state away). The price for the camera I ordered was significantly below retail price and even a bit below many of the other online retailers. I received a verification call which I think they do if the items ordered aren't in immediate stock, but by the time I responded, the camera shipment had come in and was shipped to me. Other than that, there were no 'sales' calls trying to get me to buy more stuff. The person I spoke to, Scott, was pleasant, funny and overall a nice genuine guy. I will definitely order from 42nd Street Photo again in the future for all of my photography needs. Note: There's a single checkbox below asking if 42nd St. Photo asked me to write a review. I checked the box, but to clarify, they asked me if I would share my experience as feedback, whether good or bad, is how they build on their customer service. Criticism would be taken seriously and 'fixed' and positive feedback helps them build online trust since the majority of us are skeptical people... reading feedback, real experiences, really helps us to make our decisions as to which online retailer to purchase from. My opinion is that 42nd Street Photo is a great business and they're trying to become even better. "

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Verified
5/5

2012-06-08

"Good price and product arrived when they said it would. After online order, I got a phone call asking if I wanted accessories (attempt to upsell in a way) but the guy took "no" for an answer without any hassle, and was knowledgeable and courteous. Ordered before a holiday weekend so got delayed a day or two, when I called for track/ship info, I was told I would get an email within 2 hours. Did not get that, but phoned the next morning and they had correct info for me. I would buy from them again."

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Verified
5/5

2012-06-08

"Great Service!!! Had a mix-up with the order and they went way above and beyond to make it right. Mistakes happen...but how they responded to correct it shows that this company ROCKS!!!
Bought a Cybershot Exmor DSC-TX10 and it works awesome...especially underwater!!
Told everyone at the resort where we bought it from after they saw the quality and were amazed.
"

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Verified
5/5

2012-06-07

"Not only does this electronics company have the BEST PRICES, but they have great customer service. I forgot to do something simple when ordering, and instead of just tossing my order or ignoring the missing information, this company did the right thing, and called me to let me know and fill in the missing information. That's service! I received my camera in no time! Not only that, they gave me a free lens cleaning kit! I love this company!!"

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Verified
5/5

2012-06-07

"Fantastic deal, Super fast customer service, standard delivery came in 2 days :-) I will definitely do business again! And the surprise gifts - you rock!!"

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Verified
5/5

2012-06-07

"Great store....thanks. I will certainly sh again and recommend 42 nd street.
"

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Verified
5/5

2012-06-06

"100%Pleased @Satisfied Will Gladly deal again."

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Verified
5/5

2012-06-06

"Great experience using 42nd Street Photo. We found the best price for the camera we wanted and it was shipped to us in a timely manner. "

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Verified
5/5

2012-06-06

"They were actually really great! I listened to some other reviews I saw on here and didn't put my phone number down, to avoid being called to try to be sold something extra. I was never contacted about that, so that made me happy! Shipping said it would take 7-10 days and I think it took right around 7-8 days. Got my tracking info as soon as my order was processed and everything worked out perfectly! I'm also very happy with my camera that I got for cheap thanks to 42nd Street Photo! Also, they even gave me a free cleaning kit :) Another also, I got free shipping to HI which is extremely awesome because that never happens! love this place."

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Verified
5/5

2012-06-06

"I recently purchased a Canon Rebel T2i from 42nd Street Photo. I have done a fair amount of shopping on line, and by now know how frustrating it can be, so I was very pleasantly impressed at how easy it was to use the website. I easily zeroed in on the camera I wanted; and checkout was intuitive and easy.

Just before the camera shipped, I had a phone call from 42nd St. I was asked what camera I was up grading from. I explained it may not be an upgrade, but that due to an injury I was going for the lightest-weight SLR, with good quality and features that I could find. I was told that I had chosen well - that the camera was an upgrade, and certainly was lighter.

I was offered a good price on an extra battery, that could ship with the camera. When I declined, there was no pressure.

Shipping was prompt, well packed.

I would, and hope to, buy from this company again.

"

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Verified
5/5

2012-06-05

"Placed and received my order quickly and easily without any issues. Also received a call from merchant to confirm my satisfaction with the purchase after receipt. Excellent customer service!!"

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Verified
4/5

2012-06-05

"I purchased a DSLR kit from 42nd Street Photo, had a problem with the order and returned it. After sending it back they called me and made sure I was satisfied with the overall transaction."

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