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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2012-07-12

"Great?The price is reasonable,stuff is good."

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Verified
5/5

2012-07-11

"Bought a canon xs40, got the best online price and the fastest and best customer service ever."

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Verified
5/5

2012-07-11

"Very fast service. Ordered camera on Saturday. 42nd Street called Monday to confirm and ask if I needed anything else. The camera was delivered on Tuesday!"

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Verified
5/5

2012-07-11

"42nd Street Photo was very professional and courteous. They had the best prices around and with today's economy that speaks volumes
"

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Verified
5/5

2012-07-11

"great overall experience.
by far the lowest price.
they upgraded the shipping for free because the product did not ship the day i ordered it, and a rep called me to let me know this.
i would absolutely shop here again
"

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Verified
3/5

2012-07-09

"I had an interesting experience with 42nd street photo. While the camera I bought was an amazing price, I am not entirely sure I would do business with them again. First, their shipping process was pretty slow; I ordered on a Friday morning and my camera didn't ship until the following Tuesday. Additionally, the shipping quality was just so-so, the retail box arrived with some minor cosmetic damage.

The biggest issue, however, was the phone call I received the Tuesday it shipped.
"Your camera only comes with a 30 minute starter battery, we can include a better one for $49"
"But isn't it the battery included with the standard kit?"
"Yes, but it only lasts for 30 minutes"

Well yes, technically the kit battery with my DSLR only lasts for 30 minutes of _video_ with the screen on, continuous focus, and IS, however it works great for hundreds of shots of photos, which is what I bought my camera for. I don't like companies that try to trick their customers into blowing money on unnecessary upgrades, and this just felt slimy. Next time I might think a littler harder about paying the extra $80 and going with amazon or my local camera shop.
"

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Verified
5/5

2012-07-09

"This was the first time I used 42nd St. Photo and I was very impressed. Their web site was very user friendly and their pricing was highly competitive. My camera arrived in excellent condition in a very timely manner. I would highly recommend 42nd St. Photo to anyone who is looking to purchase photographic equipment."

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Verified
5/5

2012-07-07

"Everything was done well and shipped on time, no complaints on that front."

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Verified
5/5

2012-07-07

"The cheapest Sony nex 5N I could find. Super fast shipping. Happy customer!"

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Verified
4/5

2012-07-06

"Great price on my camera, and it arrived with all the accessories expected.

The camera was not shipped in its original box, however, and was not enclosed in any sealed packaging, which initially caused me some concern about whether the camera was new, as advertised. However, it doesn't appear to be used in any way. Also, 42nd Street Photo enclosed one additional item - a lens hood - that doesn't seem to come in the original Sony box.

I am giving 4 stars instead of 5 for one reason: When I was called back by a 42nd Street employee to ask whether I wanted a signature required on my package, he tried to sell me a very expensive (700x) memory card for around $120, which he said was needed to unlock high-definition video on my camera. He said that the price was about 50% off the regular price.

He was right that the price was 50% off - Amazon sells a similar card for $250... but the expensive card was definitely not needed to unlock high-definition video. I called Sony to ask about this, and a very wide range of cards all work with high-definition video, some of which cost as little as $5.



"

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Verified
5/5

2012-07-06

"42nd Street Photo was informative and shipping was done quickly.
Service representative called to ask if I wanted to purchase additional--when I said no he was rather overbearing--I said when I want to purchase I'll get back to you. Otherwise service was quick and at a good price.
"

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Verified
5/5

2012-07-05

"Timely delivery. pristine condition. Overall satisfied!"

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Verified
1/5

2012-07-04

"We ordered a camera body from these guys one week ago allowing nearly two weeks for the shipping process before we leave on a trip out of the country. The item still has not shipped, although they we're happy to charge our credit card. Their policy is that all orders must be confirmed over the phone so that they have a chance to sell you a bunch of accessories that you don't really need. We we're not able to get a hold of them until five days after the date of purchase to confirm our order, and they promised to send it out immediately. I wouldn't purchase from them again if you paid me!"

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Verified
5/5

2012-07-03

"Good Service! My husband bought me a Camera on this site for Mother's day! He was concern on timing, but the camera arrived just at the perfect time!!!"

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Verified
5/5

2012-07-03

"Found them on google shopper with the lowest price and free shipping for the camera I wanted. The price was suspiciously low so I looked up their reviews online and confirmed that they were legit and an authorized reseller yada yada. The camera arrived quickly with free UPS shipping, all in all an excellent transaction, no complaints."

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