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Product & services pricing
4.87/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2011-12-08

"Camera arrived as expected. Everything worked fine."

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Verified
4/5

2011-12-07

"didn't need the addons that were offered to me"

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Verified
3/5

2011-12-07

"Amazing prices, aggressive sales-call. I ordered a lens for my DSLR from 42nd Street, as they by far had the best price available from any online retailer. I even checked them out here at Reseller Ratings first to make sure they were legit, and they had very high marks, so I decided to pull the trigger. A couple of days after placing my order, I got a voicemail telling me I needed to call back to confirm the order before it shipped. I did so and was met with a sales associate who was quite aggressive in pushing unneeded accessories on me. Now this I'm used to, and generally I don't mind it. What I do mind, however, is when sales associates don't respect a knowledgeable customer. After trying to sell me an expensive set of filters, I told him I already had a Schneider/B+W Multicoated UV filter (one of the best UV filters you can buy). He proceeded to tell me said filter was "not HD" (nonsense), would damage my lens (you've got to be kidding me), and that I instead needed to buy the mysteriously expensive filter pack he was trying to sell me. He also tried to sell me a polarizer, which is inappropriate for an ultra-wide (the polarization of the sky changes within the field of view of an ultrawide; you're much better off with a grad-ND). He didn't seem to believe me after I told him this, and insisted I buy his "HD" filters regardless. After a bit of tense back-and-forth, he finally confirmed my lens-only order, and he surely did not sound happy about it. Again, I don't mind the attempt to up-sell -- I'm used to it -- but when you disrespect your more knowledgeable customers by feeding them disinformation, it reflects poorly on the company as a whole. "

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Verified
4/5

2011-12-07

"42nd street photo is amazing shipped it one day then, it came the next. Fast shipping really reliable and quality items at a low price."

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Verified
5/5

2011-12-06

"Very pleased! Everything was just as described. Best price on internet. Shipping was much faster than expected."

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Verified
4/5

2011-12-05

"This may not be the easiest company to deal with, however, when called upon, they did the right thing.
My wife bought a Panasonic P&S camera from them (She got a good deal on the camera), and was encouraged to purchase a Data Card.
We didn't need the card and wished to return it. This was more difficult than it needed to be but, in the end, I am very satisfied with the outcome.
"

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Verified
5/5

2011-12-05

"There guys were very good to deal with, I received a call from a sales person just after making a purchase online. I expected him to try to give me the run around but that didn't happen. I was very happy with the shipping time frame. I would buy from 42nd St Photo again!"

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Verified
4/5

2011-12-05

"Best available pro-pricing on camera bodies. Accessories seem higher than others. "

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Verified
5/5

2011-12-05

"I was referred to your website by my brother-in-law who heard about you from a co-worker. I was first impressed about the word of mouth referral as we live in Arkansas! Upon reviewing the webpage you guys had the best deal and best value of the camera I had been wanting. Website was very user friendly, and I was impressed by the customer service. The guy I talked to called me to confirm if I wanted someone to sign for it when receiving it. He then when on to tell me some details from the camera and what I would enjoy which got me excited. Not going to find that kind of knowledge from a best buy or wal-mart clerk! The best thing was that they told me 7-10 shipping days. I got it in 4 days!! This was big because my daughter is having her 4th birthday this weekend and with the 7-10 days it may not have gotten there in time. Very excited about 42nd street photo and have already told several coworkers and friends about your website. "

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Verified
5/5

2011-12-03

"Best prices on the internet! Fast shipping service, too. And the US electronics versions, not foreign. Excellent experience!"

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Verified
5/5

2011-12-03

"I ordered a Canon Rebel T3i on November 26th and I received it so quick which was less than the days stated. It took less than a week for me to receive the camera and it was packaged well with paper stuffed with it and a proper box to ensure the camera was well protected.

The customer service was good and polite and made sure I enjoy the best service from them.

I will definitely recommend them to my friends and go back to them again.

"

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Verified
5/5

2011-12-02

"Ordered Sony A580 w/kit lens on Monday and received package on Friday, free shipping option. Best price by a mile anywhere online and no pressure to purchase any additional accessories. I was upgrading an existing DSLR and already had everyting I needed. Talked to customer service on Tuesday and everything was handled perfectly."

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Verified
5/5

2011-12-02

"I placed an order for a Panasonic Lumix DMC-ZS10 digital camera on November 25 and took delivery 5 business days later on December 2. The price was the best I could find on the web at the time of order. Service was excellent and speed of delivery was great. Will shop here again."

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Verified
5/5

2011-12-02

"The ordering process is fast and efficient. I got a phone call next day for the color I order was out of stock so they called if an alternative color with the same price is ok. The shipping is exactly as scheduled."

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Verified
5/5

2011-12-02

"I purchased a cannon camcorder vixia HFM40 IT WAS THE BEST PRICE ON LINE and the service was wonderful. It was free shipping and arrived in six days and every thing was exactly as ordered. I would certainly recommend 42 ST PHOTO. "

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