ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.87/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2011-12-01

"I purchased a Canon L lens from 42nd St photo. Price was great, customer service was excellent as well. Shipping was prompt and lens arrived well packaged in a perfect shape. Any concerns that I had were addressed by their customer service team. Thank you for your help, I can honestly recommend your store to other Internet shoppers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-12-01

"Love our product. Working with 42nd St. Photo was a pleasure. Will go back for other camera needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-01

"I had an issue with a lens I ordered, but about an hour after I called to complain, I got a callback from manager Jonathon. He wildly exceeded my expectations of what I wanted and I'm totally impressed with the way the situation was handled. I'll be back to these guys again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-11-30

"I shopped numerous web sites but 42 street photo with over 40
years in business must be doing a lot of things right. I got a
great price on the camera that I wanted and your rep that called
to see if I needed any accessories before the camera was shipped
was courteous and professional. 42nd Street Photo will certainly
be the company I will buy my dealer of choice for all my photographic needs.

Patsy in Texas
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-30

"Thank you 42nd Street Photo! I received a great camera at an unbeatable price! Your service was excellent, and the delivery was timely. I will shop with you again, and definitely recommend you to a friend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-30

"I was very satisfied with my purchase of camera from 42nd Street Photo. They took the time to call to confirm order and remind me of any other items I might need. They did suggest a higher speed memory card that I did not end up buying, however there was no pressure to buy. Package arrived safely packed, factory sealed and I am thrilled with my purchase. Price couldn't be beat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-29

"I ordered a Canon T2I from 42nd photo and I'm very impressed with the time it took to ship my order. I only had to wait 4 days. Also the way employees talked to me on the phone was very impressive. Everyone I talked too was very kind and seemed like they wanted this purchase and transaction to go as smoothly as possible"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-28

"Good shipping speed, great customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-28

"I was very pleased with the excellent price and prompt shipment of the new camera I ordered. Everything has gone well so far: USA warranty, new (not refurb), camera and lens arrived quickly and in excellent condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-28

"After some confusion on my order; I received excellent customer service from Jonathan. I have purchased from 42st for many years and they are knowledgeable, friendly and very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-11-28

"Very smooth operation of the purchase process. Professional follow up for clarifications and speedy delivery.

I would recommend on-line purchases from 42nd St Photo.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-23

"Great customer service and friendly staff, shipping was fast and without problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-23

"Terrific price. Simple transaction, promptly processed and shipped - received camera sooner than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-23

"Great Service. Fast and Easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-22

"great service, nice contact for international buyer verification"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A