"I placed my order for NEX-VG10 and exited to receive it in the mail very soon hopefully tomorrow. I had a little problem with the order but the manager gave me call and made sure everything is good and that the customer (me) is happy.
Nothing could have made my day better.
Update: I received my package to and it is awesome. Thank you
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"Very happy with purchase. Exactly what I wanted, shipped fast and no pushy salesman, just a phone call to ensure no additional items were needed."
"I purchased a Panasonic lumix Camera from 42nd street Photo, and am very pleased with both the service provided and the product. A delighfull little camera with a big heart.
Thankyou 42nd street, would reccomend you to others if asked.
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"The service and prompt, personal attention I received from 42nd Street Photo regarding my order far exceeded my expectations! Shipping was speedy and my order was received on the date promised. I am very happy with the price and free shipping and am glad that I chose 42nd Street Photo to make my purchase!"
"They have the best price i can ever find. The service is good, and the followup service is excellent!
I placed my order on Sunday night. In two days, my payment cleared and received the confirmation call from them. The person on phone suggested some other items that we may be interested to buy, but didn't push as we said no. I was so excited that I though I could get my order faster than I even expected. So afterwards when my shipping date got changed twice, I got very frustrated. When I expressed my frustration, I got a call from Jonathan right the next day. He appologized to me for the date changes. Not only he promised the shipment the next day, but also upgraded to one day shipping. Even better he offered me another discount on top of already good price.
I am impressed how 42 photo closely monitors customers' feedbacks and cares about our feelings. Even with some issues in the middle, I can still receive my order in a good time frame.
Now I am so excited for being able to see my package in two days.
Tuesday update: I received the package right on time. The merchandise was packed very nice. I am glad that I gave this store a try at the first place. Thanks to Jonathan for taking care of my order. I will definitely recommend 42 photos to other people."
"The price was great. Knew they would call to ask me to buy something, I politely refused. Fast shipping. Taking a survey to reward me with free stuff. Great place to buy a camera!"
"I was really, really impressed by the service I received from 42nd Street Photo. I did my own online research, chose the Canon EOS Rebel T2i and then searched for the cheapest price. Found it with them and simply purchased. I didn't give it much of a second thought. Then, I got a voicemail saying I had to confirm my order before they could finalize. At first, I thought "what a drag!" then I thought, "Actually, this protects me and my card, this is fine." The contact there, Adam, and I played a bit of phone tag but he kept returning my calls and we connected. AND, to my great benefit. In the rush of preparing for my wedding, attending a conference and moving into a new house, I had not thought through any of the accessories. He was very well informed and since he could tell that I desperately did not want to be sold anything, he simply offered information. It helped to hear the options explained and allowed me to think about my use and what I really needed. And darnit if he wasn't absolutely right! Yes, I needed some of the basics--like a memory card and a lens! I had also underestimated some of the niceties, too. As I agreed with him, he even sweetened the deal with a camera case, pack of filters, lens cleaning kit and made it worth my while to get that extra battery. I would have nickel and dimed myself (as well as not gotten nearly as wonderful photos at my wedding) were it not for his assistance. I know this sounds a bit corny, but in this case, I NEEDED a salesman and I didn't realize just how much I did.
I thought I was just going to click and purchase and I'm actually really grateful that I got a lot more service. In addition to all this, I ordered on Oct 6, got a UPS tracking number by Oct 10 and the camera and all accessories arrived the 11th---blew my mind!
So, a glowing review for the way that 42nd St Photo does business, they surprised me and have won me over!"
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I HAD SOME ISSUES WITH MY PURCHASE AND GREG WAS COURTEOUS, KIND AND "BENT OVER BACKWARDS" TO MAKE SURE THAT I WAS SATISFIED WITH MY PURCHASE."
"They were very easy to do business with. They had very good prices and very quick shippiing. Also very good communication. After placing my order online over a weekend, they called before shipping to verify everything and make sure I had the right SD card. Very satisfied"
"Great service, fast and corteous response. "
"My new Canon EOS Rebel T2i was here in a flash, Safely packaged and even came with a cleaning kit. Very Pleased with service."
"I ordered my camera on October 30th, and received it in great shape on November 9th. They put additional lens cleaner in the package and I am very satisfied with my purchase so far."
"Prompt shipment once I was contacted by a representative to suggest I purchase other accessories."
"My order from 42nd street photo was sent right away and is a high quality camera and the customer services was very nice"
"The product was delivered on time. The customer service staff were also very professional. Very satisfied with the service overall"