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5/5

2003-09-06

"Absolutely amazing international service. Product had arrived within 48 hours in perfect condition. Cannot recommend highly enough."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
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5/5

2003-09-06

"Excellent transaction. Very fast. Super communication! Highly recommend."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-09-06

"Great price and shipping speed, exceptionally happy with purchase, would use again!"

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Overall product shipping and delivery process

5/5

2003-09-06

"I purchased an Olympus Digital camera Package with carying cases, additional lens's, Tripods, Extra battery packs ETC. My entire experience with this company was Great. The equipment was just as advertised (New), They shipped quickly & provided me tracking info. Also, after receiving the equipment I had a question about the operation of one of the features on the extra power supply. the first person i spoke with was able to answer my question. he was very familiar with the product & helpful. It is VERY unusual these days to have the "customer service" people consumers deal with be willing & able to help. I can't say enough about my experience with this company. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-05

"I've done business several times with 47th St. Photo. Never had any difficulty with their web site; ordering is straight forward and simple. Products I've purchased are usually priced at or below competition. Shipping has been no problem ever. I've never had to phone for customer service, which, to me, is a good sign that they have their act together up front. I will continue to deal with this site. They're darned good! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-05

"I purchased a hardcase for my Nikon digital camera. 47st. Photo had a fantastic price and an awesome ordering system. I had my package within days! Great prices and fantastic products! A+++++

Thanks,
Jason A. Hedgepeth
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-05

"Ecellant service and prompt shipping. I would buy again.. Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Dox
5/5

2003-09-05

"I ordered a tele lens through ebay. Great communication and surprisingly fast shipping. Very pleased with product and service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-05

"As Advertised,Well packed,Fast Shipping,What more could You Want!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
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Overall web site
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5/5

2003-09-05

"I've now purchased a number of photography items from this company and in one case, I made an error and purchased an incorrect item. Not a problem! The staff was extremely helpful and very pleasant to deal with. They corrected my order, sent the merchandise out quickly and I am now a happy camper. Need them to track an order? Again, not a problem. This is a company that will go out of its way to please. I also find their competitive pricing attractive. All in all I must rate this company TOP NOTCH and I will be doing business with them again. My thanks to 47st.Photo for a happy online shopping experience. You guys are great!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-05

"Fantastic Seller, ordered Canon XL1s XL1 Hi-Def Professional Filter Kit and Canon XL1S GL2 GL1 Camcorder Steady Stick, these were sent from US and reached me in the UK within 2 days - outstanding service. I look forward to doing more business with you soon.

Thank you
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-09-05

"I purchased a battery pack sold on Ebay by 47th St Photo. The battery pack was advertised to fit my Olympus camera model. When I received the battery pack, the packaging did not show it to be compatable with my camera. I was instructed by 47th St Photo to try it anyway. The cables supplied with the battery pack would not allow for connection to be made from my camera to the battery pack. I called 47th St Photo back and spoke to someone named John. He first of all would not listen to what I was explaining to him.
He acted like my purchase was too small to bother him with. He treated me like I was an idiot. I was offended. He gave me the phone number of the manufacturer of the battery pack. The person there wasn't even familiar with his own product when I explained the impossibilty of connecting their battery pack to my Olympus camera.
To advertise that a product works with a particular model camera when it doesn't seems to me to be false advertising. I don't think I will do business with 47th St Photo in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
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Overall product shipping and delivery process

5/5

2003-09-05

"Great customer support. They responded to my e-mails with in a day. Would recommend."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-05

"This is the third Purchase from this company. Good Prices - Good Service -Fast Shipping - A super combination!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-05

"I'm very pleased with the fisheye lens for my Canon Powershot G-2.I am an amateur at this,my friend is a professional photographer& wants to use this lens with my camera,since hers would be a huge expense for as often as she would need it!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site