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5/5

2003-06-04

"Great company. I bought from them an UV filter for digital camera by Ebay auction (dirt cheap) and I am extremely pleased with their service. Added to favorites. Highly recommend.
"

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5/5

2003-06-04

"In all my past experiences shopping on the internet, the speed and accuracy of this company by far exceeded my expectations. 47st.Photo not only had my merchandise in stock, but had it shipped so quickly that I did not even need to track the merchandise. To include order processing and a weekend, the item arrived at my door in only 4 days. Amazing! Also enclosed in the professional packaging, was a flyer thanking me for my purchase with precise instructions on how to contact customer service if there was a need (and there wasn't). To me, 47st.Photo is a company which believes that customer satisfaction is a priority, in fact I also received a personal email from them to ensure the transaction was satisfactory. Not many online companies do that in today's society. As a consumer, I thoroughly believe in customer satisfaction and my experience with 47st.photo has left me more than satisfied. Without a doubt, I intend to do business with this extremely professional company again in the future, in fact I even added them to the very short list in "my favorites" folder for easier access. For anyone planning to purchase any type of photo accessories in the near future, I greatly recommend 47st.photo not only for their abilty to provide fast, courteous, service but also for sustaining one of the most professional establishments in the service industry all-the-while maintaining the ability to be personable as well. Thanks again 47st.photo, it was truly a pleasure to do business with you.
T. Minderman
"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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5/5

2003-06-04

"Excellent seller. I recieved the filter I purchased quickly. And what an amazing price. I've seen this thing in magazines for as much as twice this price. I would quickly recomend 47st.Photo to anyone who needs photographic equipment."

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Overall quality of the company
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2003-06-04

"47St Photo handled the whole transaction very efficiently and in fact it was better than I can expect. The deal was closed on May 27 and the item I ordered was delivered three days, weekend excluded. This is as good as the well-known dealers such as B&H and Adorama. Their price is a little higher than the others (but still lower than B&H and Adorama); however, their fast shipping and very good packaging may be worth the extra few dollars. Now, I have more confidence with this company."

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5/5

2003-06-04

"" 5 days 10hours 25 minutes & 16500kms delivered to order. Very happy bidder."
To purchase a item, a lens kit from the other side of the planet is one issue. To have the deal rapped up and delivered in 5 days 10hours 25 minutes from the close of the auction is more that expected. Fantastic service, this company exhibited upmost professionalism. Will return when occasion arises.
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
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5/5

2003-06-04

"Super easy company to deal with. I bought an AC adaptor for a digital camera from them via an e-bay auction. It was a smooth transaction, a very good price, and they sent a great product to me extremely fast. I wouldn't think twice about buying from them again."

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Delivering products on-time
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5/5

2003-06-04

"Item was exactly as described, and better than expected. Commununication was quick and friendly. Shipping was prompt. It was an excellent transaction all the way around. I look forward to doing business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Ease of checking order status
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Web site being easy to use

5/5

2003-06-04

"This was just the best seller to work with. They were able to give me a tracking number and knew where my order was at any point. This was a relief to me as it was a fairly large order."

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5/5

2003-06-04

"I bought 4 items from this company thru their Ebay store. I found they had the best prices on the products I wanted for my digital camera.(filters, wide angel lense, flash & battery charger) They had prompt email responses. When I had a question they had polite customer service with no long waits on hold. The shipping cost were reasonable and shipping time was average. Overall I am very pleased with my purchase."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
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Customer service making decisions on their own
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5/5

2003-06-03

"Wonderful as usual. We be a repeat buyer from 47 St. Photo"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-03

"I found the folks at 47st.Photo very helpful, responsive to my email, and easy to get through to on the phone. Processing and shipping was extremely fast. I received a wrong adapter, called them, and had the right one in 3 days. I'd look here first before searching other photo equip sellers when I need more accessories."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-03

"I bought a .25 fish-eye adaptor from them, and it arrived on time (UPS took a while, but they shipped it the day after I bought it, according to the UPS web-tracking). It works as advertised--it's an inexpensive (~$60) lens, so I didn't expect super-high quality optics, and I was pleasantly surprised to find it worked better than I had expected.

Their system failed to auto-send me the tracking number, but when I called they looked it up for me right away. Overall, a positive experience.
"

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5/5

2003-06-03

"Prompt service and careful packaging. The item was exactly as described on eBay, and a bargain at the final price."

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5/5

2003-05-31

"Quality items
Realistic Buy-It-Now price
Good delivery (US to Australia 10 days)
"

Detailed Review Benchmark + -
Overall quality of the company
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-30

"Great deal on an awesome camera case! Good communication, quick shipping, great product, great deal. Just what I look for in an on line store!"

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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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