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5/5

2003-05-23

"I've dealt with this company twice recently. In both cases everything worked rather well. Delivery of both items was very timely."

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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
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5/5

2003-05-23

"Excellent selection of merchandise. Fair prices and some hard to find items. Item was shipped securely, and rapidly, and worked flawlessly upon opening. Will definitely be returning to shop for more items for my camera. 47st. Photo is what online purchasing is all about. Keep up the great work!"

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Being updated on the exact date the delivery was sent
N/A
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Delivering products damage free
Delivering products on-time
Variety of brands and products offered
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5/5

2003-05-22

"I am a photography enthusiast. Bought a 500mm mirror lens over eBay. They were out of stock & subbed a unit of higher quality. When lens arrived, the adaptor for my Minolta was faulty - hey, things happen. Customer service solved the problem very quickly to my satisfaction and replaced the adaptor. These people are very trustworthy and professional in the way that they conduct their business. I will definitly buy again with the utmost confidence."

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5/5

2003-05-22

"Transaction was for Lexar Pro 40x 512MB CF card using the eBay's buy it now feature. Very good service, competetive price, quick shipping. Would do business with again. Smooth transaction."

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5/5

2003-05-22

"I got a very good price on a fairly hard-to-find Chinese camera, service was prompt and the whole transaction went smoothly with no problems. I would definitely be willing to buy from them again if the need arises."

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5/5

2003-05-22

"Sellers description of item was fair and accurate. I felt the price was reasonable for the product being purchased. I would buy from this seller again in the future. Shipping prices were also very fair."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
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5/5

2003-05-22

"Excellent buying experience, price was very competitive, excellent communications, fast shipping and entire package was packed very professional and exactly as stated. Would definately shop again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-22

"Note: Invoice number is the auction number.

Excellent seller with quick shipping. Very professional and willing to answer any questions and help after the sale.
"

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-21

"My first contact with customer service was nice and friendly. The gentleman on the other end of the phone was kind and courteous (A trait missing in some businesses). I was informed that my package would be shipped that same business day, which it was. I did not receive a tracking number (my fault because I did not ask) and I called the next business day to get one. The woman that helped me this time was not very friendly at all. She seemed bothered that I asked for the tracking number and seemed indignant when she gave it to me. I know that this one person does not reflect the over all attitude of 47st.Photo, but it did leave a sour taste. Over all I was pleased with the fast service and shipping. I will do business with you again."

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N/A
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4/5

2003-05-19

"It looks like 47st.Photo is only lacking in two areas that I can see.
First being customer support: the email auto-responses are annoying at best, and they often do not deal with the actual problem; also for some reason I kept being put on terminal hold when I called their 1-800 number. I would suggest working out the bugs in the phone system and actually responding to emails personally even if it takes a little longer. It's nice to know that when you contact a company they are actually taking notice.
The second issue would be their Order Status page. I believe a number of people have confirmed this (posts here) that they automatically show the order as shipped even when it hasn't. In my case, I hadn't even gotten through to their phone line (to pay by credit card) and it showed "Payment Submitted" and "Payment Processed." The next day it showed "Item Shipped" and I still hadn't given them my credit card number. At first I thought they had shipped the item before I even payed, but when I finally got through by phone I learned that the shipping process should begin that day. Accurate information is very important for people who may have never even heard of a company before, and especially when conducting business where the only correspondence is by email or phone.
Besides these issues I found no other fault.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-19

"I bought a 1gb CompactFlash card from 47st. Photo using the buy it now feature.Very good service, Great price, very quick shipping. I would do business with these folks again. Smooth transaction."

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5/5

2003-05-16

"47st.Photo was great. I bought one thing on EBAY over the weekend. I called Monday and ordered another item which they consolidated for shipping. Everything arrived promptly and in perfect shape."

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5/5

2003-05-16

"Bought a Olympus C-5050 3600mAh Battery Pack.
Works great and would buy from them again.
Fast Shipping.
"

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5/5

2003-05-16

"Great company to deal with. They were very helpful over the phone. Everything was in great condition & I'm very pleased with my camera. Thanks! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-05-16

"Great Seller !
Nice Products !!
Will Spread The Word OF This Seller !!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site