"Item shipped and described "

"Impossible to reach anyone over the phone & email. Second half of my order never shipped and there’s no way to cancel. Bought the part elsewhere. Will be submitting a charge back with my bank. "

"Great price, and fast shipping!"

"Asked lots of questions at store and was pointed in the right direction. Purchased winch which was available they found an alternative which I wasn’t happy with so they tried to match price but I found upgraded one for less, they are in the process of sending me a refund."

"Very helpful & experienced staff. Great customer service!"

"It takes hours of calling for someone to answer. Not impressed…….
"

"Purchased a bumper from 4wp said it would ship in 1-2 days 2 weeks in I call and call and call no answer sit on hold for hours Send multiple emails no reply
Feel duped out of 500$. Will not be a repeat customer. "

"Good products and good prices. Found the parts I needed with ease."

"Ordered over a week ago. No tracking number and no wheels. Site says track package. I press track package and nothing happens "

"Order two parts send one with the opposite tracking info now can not get a response from customer service or get them on the phone. "

"Had a issue with the address - got hold of Lance - he help correct the issue!! "

"I placed an order and the email receipt said the product would ship directly to me from the manufacturer. I was given a tracking number which shows it was delivered to Compton (4WP warehouse I assume) last week instead of shipping to me. I have called the given contact number 3 times now and have not gotten anyone to answer any time, and have sat on hold well over 30 minutes each time. Also reached out via email and have not gotten a response. "

"Ordered on a Friday afternoon delivered Tuesday morning. Excellent communication and excellent service "

"Cannot get in contact with customer service with order issues. Calling & email with no replies, their website states parts will fit that do not and now I am stuck with the parts and out the money because they will not reply. "

"Ordered a part they said it was in stock. I needed asap. Week later, they sent an email saying it was on back order with no ship date. I tried calling to get more details, but after being on hold for two hours. Yes two hours I told them to just cancel the order. I can’t do business with people like that."