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Customer service:
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Return/Replacement policy:
0.00/5


Verified
5/5

2004-05-13

"This vendor ranks a 10 in customer service. They also rank a 10 in speed of delivery and returns. They are probably THE most pleasant people I have encountered among resellers. This company is the model for what other companies should strive for in customer service.

"

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Verified
5/5

2004-05-04

"Not knowing the inside of a computer, I was not sure about purchasing additional memory. After reading materials on the web site, I thought I could place a new board in my computer. This web site took me through a step-by-step process to get the right board. It came in just 3 days and was easy to install. The computer runs great and has enough memory now for the games that were slow.

A great seller and it was easy to find the right item.
"

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Verified
5/5

2004-04-28

"Order was delivered on time and installation was easy."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Overall web site
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5/5

2004-04-12

"GREAT SERVICE. FAST DELIVERY EXCELLENT PRODUCT,
FANTASTIC PRICE!!!!! THANKS ALOT!!!!
NICK
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Verified
5/5

2004-04-07

"My delivery was ontime and the memory worked great. I will surely be a return customer"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Overall customer service
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Verified
5/5

2004-01-02

"Very pleased with the price, quality and service!. The phone tech was very helpful and professional. I shopped for a while and this was the best in service and price. Thanks! "

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-21

"Actually, I had a really good experience with this company. I had ordered 1gb of ram of DDR for my stupid rambus-based (thanks alot dell!) computer because it was cheap and I wasn't paying attention to the fact that my comp had a different, hyper-expensive memory architecture, I know, dumb mistake which I haven't made since. Anyway I made another mistake by not getting an RMA (return merchandise authorization) number from the company, so they helped me out and mailed me back the ram an envelope with an RMA form stamped on it. Very helpful in getting me out of this mess. No delays on the credit card corrections, which was another plus for them. And they were very friendly on the phone. They seem very honest and I would never be afraid to do business with them! I'm going there for my memory!"

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Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-07-28

"Knowledgeable sales staff. Received response to questions sent via e-mail same day. Memory configurator on the website is excellent. Low Prices. Good quality memory."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-15

"Great place to order memory. Easy to locate the memory on their website. The shipping was free and you can get updates on when your order shipped. I had mine within a few days. The memory was packaged well and worked perfectly. No complaints. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2003-04-25

"I purchased 512mb RD pc1066 memory from 4allmemory on April 15,2003 I paid about $25 more than I could have bought it for because I liked the fact of actually talking to a person.While talking to a sales person at 4all I was told that my item was in stock and i would receive it in 2-3 days.Well it's now April 25,2003 and i still have not received it yet.If you want to pay more and wait(hopefully 2 weeks if i receive it on monday)then buy from 4allmemory.The kicker is when I called to find out what happened to my item and I was told I could have had 2 day u.p.s. delivery for FREE(this was NEVER offered to me).So now it will be about 2 weeks(thats IF I do receive it on monday?) my computer is down while I wait for my memory.....I blame them mainly because I was not offered there 2 day shipping which I could have received for free and now I have lost weeks of work which = money for my small business....very disappointed..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

5/5

2003-04-20

"I purchased notebook memory. Good price, fast delivery & order confirmation, and the item worked as advertised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-02-07

"They had the memory I needed in stock and at half the price of Dell! They gave me FedEx shipping for free and although it was supposed to be two day shipping I received it in only one day!!! I cannot say how suprisingly nice it is to deal with a company that actually gives good service. Highly recomended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-06

"Purchased addon memory (RDRAM 1066 - 1GB) for my Dell 8250 desktop...Super fast shipping and works great!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-12-31

"Purchased a 512 kit for my Dell Dimension 8250. Very fast free shipping. The Ram install was flawless with immediate system recognition, and the Ram was from Samsung. Excellent Company and highly recommend! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site