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Verified
5/5

2004-10-08

"The web site was very fast and also very easy to use. It led me right to the memory that was needed for one of my systems, RDRAM, which is a more expensive and harder-to-find type of memory. A couple of other sites could not even pinpoint the type of memory my system needed (they didn't carry it anyhow--I checked after I got the spec from 4 All Memory). And 2 other sites could identify the correct memory, but did not sell RDRAM due to limited demand for it. Lastly, Dell (the maker of my system) did carry the RDRAM, but at a 46% higher price. Regarding delivery--I ordered it late in the day on a Monday, received it early Wednesday (better thatn promised). Quality is very good as far as I can tell, but time is the real test for that. Installation and setup instructions were very good--clear, easy to follow, and correct. I couldn't be happier with my experience with them, especially as a first-time buyer."

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Verified
5/5

2004-09-30

"I was supprise as to how fast the product arrived. the item received was in good condition and the price was right."

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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Ability to determine if a product was in-stock real time
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Verified
5/5

2004-09-29

"I found your site through a Google search. I found your site very easy to use. Your prices were great and the free shipping was a definite bonus! I will use 4All Memory again and recommend it to others."

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2004-09-23

"The order arrived promply and greatly increased my laptops spped. It was the only place I could find memory for my laptop."

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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being trustworthy
Being easy to reach
Making decisions on their own
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Customer service being easy to reach
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Verified
5/5

2004-09-21

"There are a lot of companies out there, wanting to sell this or that to someone. At least this is what they say once you go to there web site. The funny thing is, once you click on there contact button, they are like ghost. I sent 4 emails to 4 different companies when I was looking for memory for my laptop. Out of the 4 companies there was only one that replied right back and that company is 4AllMemory. To me, actions speak louder than words and 4AllMemory was the only one that backed what they said. They showed me that they value me before I was even a customer. Trust is a hard thing to come by I know, but if you are thinking of becoming a customer with 4AllMemory and don't want to take my word or the word of all the other very satisfied customers of 4AllMemory. Then all you have to do is, click on 4AllMemory online help or send them an email. I guarantee you 4AllMemory will get right back to you, they are definitely different from the other 3 companies that I emailed on 09/10/04 and still haven't gotten a reply from them. They will remain nameless, because a company that doesn't or can not come through on what they say, is nameless, not even worth mentioning. 4AllMemory, they where there before, during and after the sale, which I am extremely pleased. I ordered on 09/13/04 and recieved my memory on 09/14/04, installed it in a couple of minutes and my laptop has never ran better. My deepest thanks and appreciation to 4AllMemory for there high quality products and superior service. A special thanks to Luke, for all his assistance and all the checking he did to find exactly what memory I wanted. To me Luke, you went beyond the call, to email me three times in one day. I want you to know that it was very appreciated, and I have already begun to spread the word to friends and co-workers of the superior quality products and the excellent service that 4AllMemory gives to each and every customer. I will be a customer for many years to come. Thanks again
Randy D.
OKC
"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2004-09-19

"The product arrived in good time and excellent shape.

I have your website in my favorites directory, and intend to order from you again when the occasion arrives.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-09-18

"In Regard to Inv. no. 213302. 4 All Memory was top of the line. I paid no shipping charges, no tax and recieved my guarenteed memory 2 days later and it worked. I purchased 2 gig of memory for a Fujitsu laptop. Fujitsu wanted $1,000 for the same ammount of DDR and I got it from 4 all memory for about $260. Quite a deal and I will not hesitate to use them next time."

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Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-09-16

"No problems! They promptly delivered the right memory for my laptop at a very good price. I would order from them again.

I can now comment on their customer service.
Turns out one of the two DIMM memories was defective. After some trouble shotting via email with support, I was give a RMA number. Plus they sent out the replacement product in advanace and at no charge! The replacement came in in few days and worked with no problem.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
5/5

2004-09-04

"Product arrived early & in perfect condition.
Product installed easily & worked perfectly first time tried.
I would recommend to all my network friends to buy from this vendor.
"

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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
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Verified
3/5

2004-09-03

"Received the memory but can not get the PC to accept it.The current memory is EDO 2X32.
I have tried it in Bank #1 and can not find any thing to change in the BIOS setup for more memory yet. I will keep working on that part.
John
"

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Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-08-31

"Not only was the price lower than anywhere else, but the product arrived faster than expected. I placed an order late on a Thursday afternoon, expecting to receive my modules no earlier than Saturday. They arrived less than 24 hours later and I had the exact RAM Upgrade to match the PC800 in my e-Machine. Great service, price and super customer satisfaction delivered!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-08-30

"Received wrong memory, fulfillment errors happen... Called, got a human immediately, no long menu system. And she was intelligent and helpful, recognized the error, sent a replacement out immediately overnight at no cost to me. I was very impressed with the way this company does business."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Being updated on the exact date the delivery was sent
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Delivering products on-time
Ease of checking delivery status
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Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
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Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
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Verified
5/5

2004-08-30

"Excellent website, easy to use. Product was delivered ahead of promised date(free shipping) and worked perfectly. Very positive experience."

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Verified
5/5

2004-08-30

"Having been an Information Technology Director, I’ve worked with many, many companies. My experience with 4AllMemory ranks as the best. They have a great, easy-to-navigate web site that makes ordering the right memory a snap, they don’t play games with shipping costs (even shipping for free!), they ship immediately, and they stand behind your product. And in addition to that, they answer phone calls promptly by a real human being who is courteous and professional! My only regret is that they don’t give lessons to other companies on how to “do it right”. You have my business for life!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-08-26

"The memory you guys sent me worked just like your website said they would. I've already referred 2 people to your site since then and plan on telling anyone who asks me where to buy RAM from, to come to yall. The RAM cards were carefully packed and the entire ordering process felt very comfortable. For an online memory supplier, you guys make a smooth landing out of a rough flight. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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