"Great prices for their PCI USB2.0 cards, Ordered about four to five times over last couple of years without any problems. Many Thanks! "

"I bought an IDE-USB adapter for a great price with free shipping. It got here in four days, which is spectacular. I can't complain one bit, I highly recommend this place!"

"What an awful place! I ordered a usb cable, and still haven't received it. It has been over three weeks. I check the tracking, and it still
says that "Electronic Shipping Info Received" which means that it is still in their wearhouse, two weeks later after my order?

BUYER BEWARE! STAY AWAY FROM THESE PEOPLE!"

"I ordered a 5.25" external aluminum USB 2.0 enclosure before coming across the horrible reviews here. So I hoped for the best and got my product 3 business days later.

I received a confirmation e-mail a few hours after ordering with a link to the status. It said the product would ship in 2-3 days and linked to UPS for the tracking number. I never got a UPS tracking number - it was delivered via FedEx.

Compared to many other experiences here, I decided I should be happy that I got my product quickly and without hassle. I set it up and it works.

So aside from being told I was getting my product shipped by UPS when in fact it was FedEx, I had no problem with my order."

"Ordered an external enclosure on Saturday. Didn't get order confirmation until Monday. So I emailed them on Sunday to cancel the order, because of their low resellerratings. They emailed me back on Monday, saying that my order had been processed, and cancellation which incur a $3 fee. I decided to take my chances. On Thursdsay, I got the drive.

This company has managed to ship to order to me without too much trouble. I just wish they would fix up their automated notification."

"Worst transaction ever. I'm building a computer for my sister's graduation present and I ordered all of my parts from the same place but decided to get a video card from here since they had a special deal on a certain one. Big mistake. According to the invoice, it was supposed to ship UPS but the link they gave me never updated. After a looooong while, when it should have already been at my house, I called them and it took me calling 3 days straight for them to finally ship the item and get me a Fedex tracking number. Each time I called (a lot) they claimed that they were going to e-mail me but never did. The guy on the phone also said that he would send me a free card reader for all of my troubles, but never sent it with my shipment. When it finally arrived the anti-static bag was torn and also one of the pins holding the heatsink down was broken all of the way through. I had to find a way to fix it at work using some of our parts. Also the mounting bracket that holds the board to the unit was bent severely and had to be bent back into place with a pair of pliers. After all of this sh!t I finally got to test the board and it did work. Thank God! NEVER again will I order from them. Avoid at all costs, no matter what deal they have. All of this bullsh!t that they gave me was not worth it and also not worth the sh!tty product that they sent me. "

"I received an order confirmation email immediately after placing the order referenced above and my credit card was billed immediately as well, but I have not received the product nor any follow-up emails from 4LinkComm in the 3 weeks since. The company's web site still indicates that the order has not shipped. I sent an email to 4LinkComm asking to cancel the order and issue a refund to my credit card, but have not received a response."

"Credit card number, exp. date, email address, phone number, name and address were all printed on receipt. Everything anyone needs to use my credit card was there and stuck on the outside of the package. I have read in a forum that this has happened to others, so be advised to shop elsewhere. "

"very easy to order. product was just as described, everything was included. price was cheapest i could find on the net.

thanks!"

"I ordered 2 different Hard Drive enclosures and a small USB hub from 4LinkComm on July 9. They shipped the order on July 14. For one enclosure, they sent the wrong item: they sent a USB 2.0 enclosure instead of a FireWire one. I called them when I received the order (July 20) and they acknowledged they'd sent the wrong item. They have NOT moved at all quickly to correct their error. When they finally agreed to send me a replacement enclosure, they told me on August 02 that it would be sent that day and I'd receive a follow-up email with the tracking number. I called them again on August 9 and was told the enclosure had shipped "...last week." When they sent me the tracking #, FedEx didn't have it in their system yet. They were "inaccurate" in stating that it was shipped the prior week...it was shipped on 8/9.

They made an error and have NOT acted properly to correct it. My emails have been lost (by their own admission) and ignored. It is now more than a month from my order date and I still do not have a usable drive enclosure. And they haven't even apologized, much less offerred any kind of restitution. (When the enclosure finally shipped on 8/9, it was sent Ground. I don't expect next-day shipping, but at least 2-3 day service. Especially after the multiple delays in sending the item.)

I will NEVER order from 4LinkComm again. And I advise anyone else against ordering from them if they expect decent customer service."

"I ordered an ASUS S5NE notebook computer from LinkComm on Friday, and received it as promised on Tuesday. "

"I ordered a wireless PCI card on Sunday 4/11/2004. The order was promptly confirmed. I was notified when item shipped and the card arrived on Wednesday 4/14/2204. This is terrific service, especially with free shipping. I wouldn't recommend the wireless card, but I highly recommend this company. First rate."

"I purchased a 4 port Firewire card that was dead on arrival. I called them and they asked me to ship the card back (at my expense)to them so they could test it. I did not hear back from them for 2 weeks so I sent another email. They responded that the card was dead and that they did not have any more in stock. They offered to send me a better card for an additional $3. I said OK. They then said to place a new order for the upgraded card (and pay full price) and enter additional information into the comment field on the order and they would adjust the order when they received it. I declined and told them to refund my original purchase amount. They sent an email saying I sould get a check in 3 weeks. It has been 2.5 weeks and no check yet.

They were nice on the phone and responded to emails in a day or two, but seem very disorganized. They should have shipped the better card for free since I had to pay shipping on the dead card they sent. I will not buy from them again."

"PERFECT!!! Ordered USB 2.0 external box and, simply stated, it's perfect.Arrived quick, great price, reasonable shipping. Reputable dealer. I'd do business again."

"I picked up a 6in1 USB2.0 Card reader. Was at a solid price, and I got free shipping with a coupon so it was great. Shipping time was good, and so was processing time. Overall I'd shop there again, no hassles no worries, but I don't like the Yahoo Cart system tho, yuck, lol."