"On May 28, 2008 I ordered a Canon Powershot SD870 IS Camera. I received a phone call within a few days to confirm my order and then HE tried to sell me more things that what I needed. He became arrogant and promised me delivery within a few days. It's 06/11/08 and still have not received the camera. Called them again and they told me it was on back order 4+ weeks. They claimed an e-mail was sent to me in regard to this. NEVER HAPPENED. Not in time for our vacation to Italy. I CANCELED the order and told them I would never do business with them again and they hung up on me. DO NOT - I REPEAT - DO NOT PURCHASE FROM THIS WEBSITE! You have been warned!"
"SCAM!!!! What a bunch of filthy liars and a TOTAL WASTE OF TIME. They sent me an email stating they had to verify my information. When I called them, Brad x209 (if that’s his real name?) was very nice, he asked me my address and then attempted to UPSELL WAY OVERPRICED ACCESSORIES. When I told him I already had the accessories because this was an upgrade from a previous model, they immediately sent me an email stating “We regret to inform you that by the time your order reached the shipping process, our inventory on the product(s) you ordered was negative, therefore your order will be placed on a temporary backorder until we receive the product(s) back again in stock which will be in about 3-4 weeks.” I called back to inquire about the out-of-stock and Brad x209 turned into the DEVIL. He immediately turned on some device that screeched as he started antagonizing me. I asked to speak to his manager and they sent me to tele-hell. They put me on a round robin for about 25 minutes. When finally got to speak to the manager he was rude as HELL. As I explained the situation to Ralph (if that’s his real name?) in only about 10-15 seconds he chimed in and said “I don’t want to hear your life story, tell me what you want”. I could immediately tell what kind a charade they were playing. Everyone I spoke to was very young and was not interested in the customer at all. Please learn from my lesson and don’t waste your time."
"Upselling and vaporware:
Experience very similar to those below. Their advertised prices beats anyone on the net, but I received a call the day after an online purchase urging me to buy a way-overpriced memory card for the camera I ordered. I called back after checking prices and said to ship only the camera. After not getting any confirmation of my order after several days, I found that the order no longer existed on their website, and on calling today was told that the camera was back-ordered 4 weeks (despite the fact that their website now shows a lower price and a 1-2 day delivery). Beware! I would give this merchant a zero."
"BAIT AND SWITCH
1. Advertise a "too good to be true price".
2. Make customer call to "confirm".
3. Hard-sell a $15 battery for $150.
4. If customer refuses the $135 markup on the battery, item that was going to ship out that day mysteriously becomes back-ordered for 6 weeks.
They also tried to sell me a "five hour" battery. Unless the scientists at 86th Street Photo have discovered a new battery chemistry, that just isn't happening."
"A total DISASTER! I ordered a Garmin Nuvi 780 GPS. I received an email to call for confirming my shipping address. When I called them, they asked me to purchase an "additional" accessory since the included DC power supply did NOT charge the unit. I checked the Garmin website and learned this was not only false, but BOTH the DC power plug AND the supplied USB cable also charged the Nuvi 780. The salesman also attempted to have me purchase an extended warranty which I declined. The next day, I received an email stating the order was now back-ordered for up to 60 days (even though their webiste stated the item was "available and normally ships within 2 business days". When I emailed them to ask why the order was now back-ordered (since the salesman never told me this when I called the next day), 86th Street Photo and Video canceled my order without my permission! I should have known their price was too low to believe and wish I had checked this website before ordering from them. I filed a formal complaint with the New York Better Business Bureau (BBB). Stay clear of this online "fake" company and instead order from a reputable business (I decided to purchase from Buydig.com who shipped the item for FREE, with a low cost, and the same day I placed the order."
"86th Street Photo and Video is the most unprofessional scammers around. They push you to purchase an extended battery and memory card. If you dont, the camera you ordered is all of a sudden on BACK ORDER for five weeks. No one at 86th Street Photo and Video will discuss the situation...they just hang up on you without a word.
I WILL NOT DO BUSINESS WITH THEM IN THE FUTURE!
BBB will be notified."
"Terrible. I ordered a Nikon P80 because the price was so low. The next day I was called to confirm my order. I was told that the camera battery only lasted for 30 pictures. I reminded the man that their own summary of features as well as Nikon's says that the battery would last around 250 picture. I asked when the order would be sent and I was told within a few days. I paid extra for shipping. One week later I called and was told that the camera was back ordered and would not be sent for 5-6 weeks. I pointed out that their site says they are in stock. I cancelled the order at that time. Extremely poor and would never order from 86th Street Photo again."
"I wish I had read others reviews before I ordered because they were spot on - I got baited by a low price, had to call to confirm the purchase, got offered different accessories and after I declined them all, was quoted a higher price by $60. I corrected the price and the sales perspon, Jason, said, "Oh you wanted standard shipping?" I said "yes" Then he still quoted me a higher price and when I corrected him again he said "Oh, I forgot to update the shipping" Right after we hung up I got the email saying the item was on backorder for at least 3-4 weeks and would I like to cancel my order. When I called to complain, they could care less. Seriously stay away from this place!!"
"Ordereda Garmin Nuvi 360, got an email to call them. Called, didn't purchase additional items. Got an email they were back ordered. Do they think the public is that dunb?
Will NEVER buy from again!
Ordered another form BuyDig, we'll see what happens"
"This on-line store is a scam. I would advise anyone to NOT attempt to do business with this store. I have reported them to the on-line BBB and the FBI Internet Fraud division.
The company is run by crude and rude people who are out to steal your money. If you don't believe me - go ahead and deal with these con-men.
I urge you to do a "Google" search on "86th Street Photo and Video" and check out the reviews and forums if you don't believe me.
This is my opinion only."
"Total rip-off same story as others.They will attempt to have you purchase a unneeded SD card to go with your GPS as soon as you say no they send you a email that your order is backordered
Contact the federal trade commision with your complaint they need to be stopped.
Bait and never deliver !!!!!!!!
"
"NEVER order from 86th St. I wish I had seen your web site before I ordered. The list the lowest price for the basic camera but then pile on extras & won't agree to any lowering."
"this was a bad deal I placved my order on the internet. this was a gift for my doughter who is graduating next week, I recieved a phone call to confirm my order the customer rep told me it would ship the next day. I find out they did not even have them in stock but there web sight and the customer rep said they did now I have two days to find the camara this is a bad deal and there web sight says they still have them in stock.I'm sorry but they let me down and with out a phone call or a E-mail I will never use them ever again. "
"The first week of March 2008 after rigorous research I placed an order for a Canon Powershot G9 digital camera from 86th Street Photo & Video. The sales person promised me an email order confirmation would follow. After a few days and no email I called the sales number and was informed my order had not been completed because I had not ordered additional after market batteries for the camera and the battery that came with it had a very limited charge life. I informed him I would buy only Canon batteries at a later date. A week later I got an email informing me that at the time of processing their inventory was negative and it would be 3-4 weeks back ordered. After 4 weeks I called again and was told the back order was extended another 5-6 weeks and later that day received an email stating the same. Since I was purchasing the camera for an upcoming vacation I was getting anxious, I had been waiting 9 weeks for this order. In the sixth week I called customer service and was told my order had been canceled. I had received no notice about the cancellation and when I called customer service repeatedly for an explanation the agent was curt, gruff and hung up on me 5 times!! I then called sales and asked about availability of this camera and was told it was indeed in stock. This company is DECEITFUL and FULL OF LIARS. Stay far away!!!"
"NEVER BUY from 86th Street Photo & Video. I placed an order for a Garmin Zumo 550 for my husband's Harley on May 16th. Right away I received a confirmation email with the order # and status. Two days later, another email instructed me to call their verification department to complete the order. This call turned out to be their technique of trying to convince you into buying more stuff from them, which are all ridiculously priced. In my case, Jason tried to talk me into buying a $199 SD card which according to him is very important. He said I should include it in my present order to save on shipping. I told him I would just skip on it as I could not afford to spend more on this item. That was the last time I heard from this store. When I checked the status of my order online, I could not find anything. So today (May 28) I decided to call. Guess what, this rude, "no manners at all" person told me it's back ordered for 5 weeks. I asked him why I was not informed about it, all he could say was "It's back ordered . . . 5 weeks". He said this again and again like a broken record and hang up.
Again, DO NOT BUY FORM THIS STORE.
"