"Even though it's been nearly 3 years since I purchased my ABS computer, Antonio in Tech Support quickly resolved my one and only problem I've ever had with my ABS Ultimate V3 PC. Cudos to ABS Computers and Antonio!"
"Good price, fast delivery, excellent binder provided for storing backups and documentation, and no technical problems in 7 months of use."
"Ordered a new system from them a couple of weeks ago and have been very impressed. Their prices aren't bargain basement, but the quality of the build (and the components in it) is outstanding so I feel like I'm getting my money's worth. The system arrived about a week after my order and worked right out of the box. So far I haven't found any issues with the system. It's performed very well and handled everything I've thrown at it. I would definitely consider ABS again."
"Great prices, outstanding shipping and good quality. I am very satisfied so far, 6 months after I purchased my Mayhem G3.
I would definitely recommend ABS to my friends and family to purchase."
"Quality of components: Low
Build quality: Poor
Customer service: Dodgy and abrasive
Value for price: Terrible
Will I do business with them again: Never"
"I CANNOT SAY ENOUGH GOOD ABOUT ABS! THEY'RE RELATED TO www.newegg.com WHOM I ALSO DO LOTS OF BUSINESS WITH>>>ABS HAS BUILT ME THE BEST COMPUTER SYSTEM THAT IV'E EVER OWNED>>>THE WORKMANSHIP IS EXCELLENT>>>THEY TREAT YOU LIKE A HUMAN BEING>>>STILL GIVING ME GREAT TECH SUPPORT WELL AFTER MY INITIAL PURCHASE>>>IN FLORIDA ABS & NEWEGG HAVE GREAT REPUTATIONS>>>ABS ALSO LISTENS TO THE NEEDS OF THE CONSUMER>>>WITH 90% OF PEOPLE NOT RETURNING PHONE CALLS, ABS HAS OVER A LONG PERIOD OF TIME RETURNED 100% OF MY PHONE CALLS WITHIN A VERY REASONABLE AMOUNT OF TIME! (NO HOLD TIMES OR ESTIMATED WAITING PERIODS!) ABS HAS MADE A HUGE DIFFERENCE IN MY LIFE>>>KEEP UP THE GOOD WORK ABS!!!"
"Would buy again very satisfied with product. In the past I have put computers together myself but with little time these days to spare decided to buy a complete system. Since I am a game player the first ad I came across for ABS was in a gaming magazine. Went to their site and was impressed with the quality components I could choose. After reading many online reviews I decided to take the plunge and just make the order. Cost a bit more than some but they gave you details of all components and choices. Delivery time was within the time frame they gave me. Computer has been running well for the past 6 months with no problems so cannot comment on tech service."
"I had purchased a Mayhem G4 Revolution from ABS. I absolutely love this laptop! It's very good bang for your buck, not incredibly heavy as opposed to another gaming laptop such as the XPS.
Originally, I was looking around for a cheaper gaming laptop which was 1. light in weight, 2. decent video card for gaming, and 3. Budget was $2000. So like many others, I wanted bang for my buck. I read up on all the lesser known companies and ended up finding ABS, CyberPower, and a few others. After doing some research, I decided to go with the G4 revolution after reading a review from GD Hardware regarding the G4 revolution and a reivew from Computer Shopper.
Needless to say, I'm quite happy with my G4 Revolution. The price came out to under $2000, 6600, with 2 gigs of ram, DVD-RW, 60gb hdd, extra battery, and included with all that was a laptop bag and a lapcool 2 as well as free tshirt. The LCD is great, and the keys don't feel cheap such as that of Dell laptops. It's not heavy at all, and being a girl, that says a lot. I'm able to pick up the laptop with one hand!
Currently, I play WoW and FFXI, and I'm able to run 3 instances of WoW before feeling any sort of lag.
Their customer service has been superb, calling me after the purchase for security purposes, and then a few months later to make sure I was satisfied. I highly reccomend this company if anyone is looking for a gaming laptop and don't really want to go with a company such as alienware."
"I can't say enough about this company! To say ABS sets the standard in build quality AND customer service is TRULY THE REAL DEAL. My Ultimate X8 is a technological masterpiece. From the minute I called to inquire about placing an order to multiple follow up calls to ensure all is well the technicians, customer service reps, etc are WORLD CLASS. Why buy an ABS??? If for no other reason...because in my opinion NO OTHER company out there trains their people as thoroughly and expertly as ABS. They truly care about customer satisfaction and will do anything (within reason) to accommodate if not exceed your expectations. On the downside... no other computer I encounter stands up to the ABS...not even close...A heartfelt huge THANK YOU!!!"
"I purchased this computer for my boyfriend about 6 months ago. Another close friend also purchased a gaming laptop. We all play World of Warcraft and various aother games (City of Heroes/Villans, Guild Wars). The only real problem I had was the payment process, I had to spend a few min on the phone each night to make sure that payment went through, or fix the process, but then again my bank had problems anyway.
When the laptop arrived my first response was to how well it was packed! It came in a box so big I wondered if they sent me a desktop instead of a laptop. We opened it and were amazed! It was sent along with a binder of info about the computer and the computers personal statistics and a place to keep all of the disks.
I have ordered computers online before, I ordered a specially built gaming PC from another company about 2 years ago. It came out of the box not working. It got sent back and I got told they cracked the case 2 weeks after I sent it. I spent 2 months sending it back and fourth trying to fix it and in the end I had to fix the issue myself. With either of these laptops we have not had ANY technical issues out of.
I was also happy to receive a phone call to make sure this computer was working out ok.
Yes I would purchase from this company again...I will be in the very near future. As to if I would reccomend this company to others....I already have. I have a Guild on WOW of about 60 people, I have reccomended it it each and every one of them on our gaming forums. Finally something better than gateway and dell. You get what you want and need for a great price.
Thank you,
Lauren Milner
(www.killuclan.com)"
"Great services... I didn't have a single problem..."
"Quality Product at a decent price. have had very good luck with there products in the past, and plan to continue purchasing from them in the future. Was a little disapointed when the took the business models off the web site for ordering, but their phone sales personnel have performed quite well also."
"Purchasing was simple/easy. Shipment arrived ahead of schedule (computer and monitor). Received exactly what was ordered. Even though well packaged,had problem with computer out of the box and had to return for repair. Suspect problem related to handling in shipping. ABS expedited return and repair. Computer and monitor have worked flawlessly since. Impressed with product,customer seervice and tech support."
"Very good quality components to choose from at an excellent web site. Paying for the computer took three tries and was getting quite frustrating. I've had various problems with this computer since I got it almost four months ago, some not due to the computer itself, but did have to wipe the hard drive at one point and load everything back on again. Tech support can be hard to get ahold of, but once I did the personnel were very willing to help once they understood my problem(s). Advice: always start out with the main point or there is a tendency to blow you off at first. Some personnel were knowledgable enough to solve my problem, others weren't, but they all gave it their best shot. I've not come up with a problem that persistence did not solve. I would probably buy again from ABS for my next computer, but would find it difficult to recommend ABS to my friends and family because I think you would have to be fairly technologically astute."
"Great product at a great price. Need i say more. I even opened up the case to check on the handy work inside. Very clean and organized...Everything was neatly ziptied. ABS obviously put a lot of work into building a custom rig. I really like the binder that you get with each system. Comes with 3D marks score and all the drivers/OS disks neatly pakaged inside. This was my first time purchasing from ABS and i would definatly buy from them again."
"From start to finish my order went through without a hitch. After awhile I had a few problems with my new laptop, ABS support was outstanding and resolved them very quickly. I would recommend ABS to anyone looking for new PC or laptop, outstanding service all around, great prices, and the systems are top of the line!"
A rep from ABS Computer Technologies, abspc, has responded:
“Dear Mr Hunter Loftis,
Due to our policies, your request was not granted. Your system had already passed the 30 days mark. We normally refund systems that are within 30 days and are having hardware issues. Your system however, does not have hardware (quality) issues. According to our files, your complaint was regarding the reflection of the light on the screen. Its actually a common misconception about the anti glare technology. This has nothing to do with Glare. Glare is when you look at something with a fixed gaze. Its when you stare at something at a concentrated state. So anti-glare means glare reducing. The LCD monitor will be very easy on your eyes. Since you did not want any reflections on your screen, this has got nothing to do with the anti glare technology, it would have to be anti-reflective which means non reflective without that glossy touch. If you are having hardware issues for this notebook, please give us a call at 800-685-3471 and one of our customer care representative would be glad to assist you.
”